Customer Service Jobs in Plymouth

Customer Service
Devon > Plymouth

The following table provides summary statistics for permanent job vacancies advertised in Plymouth with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 17 23 33
Rank change year-on-year +6 +10 -28
Permanent jobs citing Customer Service 16 6 7
As % of all permanent jobs advertised in Plymouth 6.69% 4.58% 4.00%
As % of the Processes & Methodologies category 8.12% 5.22% 4.29%
Number of salaries quoted 13 6 2
10th Percentile £25,250 £44,375 £21,550
25th Percentile £26,250 £46,563 £23,125
Median annual salary (50th Percentile) £29,000 £60,000 £26,000
Median % change year-on-year -51.67% +130.77% -31.58%
75th Percentile £33,750 £72,500 £28,625
90th Percentile £61,250 - £30,050
Devon median annual salary £29,000 £45,000 £28,500
% change year-on-year -35.56% +57.89% -22.97%

All Process and Methodology Skills
Plymouth

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Plymouth with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 197 115 163
As % of all permanent jobs advertised in Plymouth 82.43% 87.79% 93.14%
Number of salaries quoted 157 69 120
10th Percentile £26,250 £35,000 £32,000
25th Percentile £35,000 £37,000 £43,750
Median annual salary (50th Percentile) £42,500 £45,000 £52,500
Median % change year-on-year -5.56% -14.29% +43.74%
75th Percentile £55,000 £53,750 £58,750
90th Percentile £61,250 £60,950 £75,000
Devon median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +20.00%

Customer Service
Job Vacancy Trend in Plymouth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Plymouth.

Job vacancy trend for Customer Service in Plymouth

Customer Service
Salary Trend in Plymouth

3-month moving average salary quoted in jobs citing Customer Service in Plymouth.

Salary trend for Customer Service in Plymouth

Customer Service
Salary Histogram in Plymouth

Salary distribution for jobs citing Customer Service in Plymouth over the 6 months to 30 May 2024.

Salary histogram for Customer Service in Plymouth

Customer Service
Co-occurring Skills and Capabilities in Plymouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) SharePoint
Cloud Services
1 11 (68.75%) Microsoft 365
2 10 (62.50%) Azure
3 4 (25.00%) Entra ID
3 4 (25.00%) OneDrive
4 3 (18.75%) GCP
4 3 (18.75%) Power Platform
Communications & Networking
1 7 (43.75%) LAN
1 7 (43.75%) VLAN
1 7 (43.75%) WAN
1 7 (43.75%) Wi-Fi
2 4 (25.00%) DHCP
2 4 (25.00%) DNS
2 4 (25.00%) IPsec
2 4 (25.00%) VPN
3 3 (18.75%) Firewall
3 3 (18.75%) GSM
3 3 (18.75%) MPLS
3 3 (18.75%) NetScaler
3 3 (18.75%) Network Security
3 3 (18.75%) PABX
3 3 (18.75%) SD-WAN
3 3 (18.75%) VSAT
3 3 (18.75%) WLAN
Database & Business Intelligence
1 3 (18.75%) Power BI
1 3 (18.75%) SQL Server
1 3 (18.75%) SQL Server Analysis Services
1 3 (18.75%) SQL Server Integration Services
1 3 (18.75%) SQL Server Reporting Services
General
1 9 (56.25%) Social Skills
Job Titles
1 6 (37.50%) IT Engineer
1 6 (37.50%) IT Support
1 6 (37.50%) IT Support Engineer
1 6 (37.50%) Support Engineer
2 3 (18.75%) Administrator
2 3 (18.75%) DBA
2 3 (18.75%) Network Engineer
2 3 (18.75%) SQL DBA
3 2 (12.50%) 1st Line Engineer
3 2 (12.50%) 1st Line Support
3 2 (12.50%) 1st Line Support Engineer
3 2 (12.50%) 3rd Line Engineer
3 2 (12.50%) Project Manager
3 2 (12.50%) Service Desk Engineer
Miscellaneous
1 4 (25.00%) Management Information System
2 2 (12.50%) Driving Licence
Operating Systems
1 4 (25.00%) Windows
1 4 (25.00%) Windows Server
Processes & Methodologies
1 5 (31.25%) Problem-Solving
2 4 (25.00%) CRM
2 4 (25.00%) Infrastructure Engineering
2 4 (25.00%) Project Delivery
3 3 (18.75%) Analytics
3 3 (18.75%) Business Intelligence
3 3 (18.75%) Cloud Security
3 3 (18.75%) Computer Science
3 3 (18.75%) Migration
3 3 (18.75%) Network Optimisation
3 3 (18.75%) Stakeholder Management
4 2 (12.50%) Data Security
4 2 (12.50%) Incident Management
4 2 (12.50%) Mentoring
4 2 (12.50%) Project Management
Programming Languages
1 3 (18.75%) SQL
Qualifications
1 3 (18.75%) Computer Science Degree
1 3 (18.75%) DBS Check
1 3 (18.75%) Degree
1 3 (18.75%) Microsoft Certification
2 2 (12.50%) A+ Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 7 (43.75%) Active Directory
Systems Management
1 3 (18.75%) Nagios
1 3 (18.75%) OfficeScan
1 3 (18.75%) WSUS
Vendors
1 12 (75.00%) Microsoft
2 5 (31.25%) Cisco
3 3 (18.75%) Alcatel-Lucent
3 3 (18.75%) Centreon
3 3 (18.75%) CheckPoint
3 3 (18.75%) Fortinet
4 2 (12.50%) VMware