1 to 25 of 36 Customer Service Jobs in Devon

time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our … users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do … your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer More ❯

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with a high-security client, on-site, in Plymouth, 50% supporting multiple MSP customers remotely and on-site. This is a fantastic opportunity for an IT professional from … knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) VMWare/Hyper-V knowledge Working within an ITIL environment. Preferably holding a More ❯

a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on collaboration and is eager to make a meaningful impact in a dynamic, fast … satisfaction among internal teams and MSP partners. Required Skills Attention to Detail: Ability to handle multiple tasks with precision and ensure the accuracy of data and processes. Focus on customer outcomes: Show the desire to deliver excellent customer service, ensuring our partners have a great experience in their engagement with Climb. Organisation: Strong time management skills to More ❯

take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance. As a Firm we are committed to supporting our people across all levels to … 1st/2nd line support analyst based in our Exeter office. The ideal candidate will have the following skills and experience: Skills Self-motivated and enthusiastic about IT and customer service Be able to work as part of a team, but at times to work under your own initiative Experienced with hardware/software installation, configuration, and repair More ❯

fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up More ❯

preferred – we welcome applicants who are available immediately or on short notice. To apply, please email oliver.light@searchability.com Who are the client? Our client is a well-established managed service provider (MSP) supporting a diverse client base across the South West. Known for their collaborative team culture and strong client focus, they offer a supportive environment for technicians to … Technician, you’ll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You'll diagnose and resolve common IT problems, manage service tickets, maintain system documentation, and escalate more complex issues when needed. What will you need? At least 1 year’s experience in a helpdesk or IT support role Good … Windows 10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP, DNS, DHCP) Excellent communication and customer service skills A proactive and organised approach to problem solving Full UK driving license and access to a vehicle Confidence to work independently and travel to client sites More ❯

Lead Service Delivery Manager Full Time – 37 hours per week Salary: £45,000 - £50,000 p.a. [DOE] plus performance bonus Location: Plymouth (Hybrid – up to 3 days onsite per week) Are you a confident, experienced SDM with a passion for delivering outstanding customer service and driving real impact? Do you thrive on building strong relationships, supporting high … performing teams, and making a strategic difference? If so, this could be the next exciting step in your career. At Delt Shared Services , we don’t just talk about service excellence - we deliver it. As a Lead Service Delivery Manager, you will play a pivotal role in shaping the customer experience across our organisation, ensuring the highest … standards of service delivery while aligning with both our clients' needs and Delt’s strategic goals. About the Role You’ll own the customer experience from end to end; championing customer needs, responding to feedback, and proactively identifying opportunities for improvement. Acting as the primary escalation point for service-related matters, you’ll work closely with More ❯

are part of the Supporting Education Group, a rapidly growing collective of companies focused on enhancing education and providing meaningful opportunities for our employees. About the Role: As a Customer Care Coordinator, you will be a vital part of our team, delivering outstanding support and customer service to members of Thrive-Online, which is our online assessment … managing renewals for existing customers. Key responsibilities include: Assisting customers with account setup, navigation, and administration in Thrive-Online. Handling phone calls and emails, providing timely support to address customer queries. Managing the subscription renewal process and ensuring high customer retention. Using our CRM/LMS systems to track and support user needs. Your work will directly contribute … young people. At Thrive, we offer opportunities for personal and professional growth within a company dedicated to making a difference. About You: We are looking for someone with: Superb customer service and relationship-building skills, with experience supporting customers in a Software-as-a-Service (SAAS) business. High computer literacy, particularly with Microsoft Office and Excel, and More ❯

Elite Recruitment Solutions are looking for an Online Customer Support Assistant for a successful growing business within the Topsham area of Exeter (EX3). This is a full-time position offering a salary of up to £25,500 per annum DOE, along with some fantastic benefits such as social events, onsite parking and much more. This role will require … a week with the chance of occasional weekend work and will be office based working within a small, friendly and welcoming team. What You'll Do as an Online Customer Support Assistant: Be the first point of contact for online customer enquiries Action and respond to customer queries online (web chat), via email and via the telephone … the internal CRM system Assist with goods-in and out, especially during peak periods Help maintain accurate inventory records What You'll Need to have to be an Online Customer Service Assistant: Recent administration experience A customer-first approach and strong communication skills High attention to detail and solid database management skills The ability to respond to More ❯

software tools (Aderant, iManage, Intapp, BigHand, Litera) Occasionally travelling to regional offices when needed Participating in occasional out-of-hours support ✅ What You’ll Bring: Previous IT helpdesk/service desk experience , ideally in a legal or professional services firm Strong troubleshooting skills across Microsoft tech stack: Windows 10/11 , Office 365 , Active Directory , basic Group Policy Familiarity … with network basics (Wi-Fi, cabling, DNS/DHCP, VPNs) Experience supporting iOS mobile devices Professional attitude with a focus on excellent customer service 🌟 Bonus Skills (Desirable): Exposure to Intune , MECM , or AVD environments Experience supporting legal software from Aderant, BigHand, iManage, Intapp, or Litera Familiarity with Exchange Online and basic PowerShell scripting This is a great opportunity More ❯

Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no … more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: •Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact •Provide 1st line technical, account, sales, and general support to customers across multiple channels, including More ❯

Westray Recruitment Consultants are currently working with a national company who specialise in managing office infrastructure from printers and scanners to IT and communications. A North East business with service hubs across the UK, they have headquarters in the heart of Tyne & Wear and support clients all over the country. The company has an exciting opportunity for a photocopier … engineer. You will be responsible for the service and maintenance of high end quality photocopiers. THE ROLE Installing, maintaining and servicing digital photocopiers Fault finding to board level Refurbishment and setup of new devices Managing car stock levels of general day to day wear and tear equipment Networking of devices (setting up print and scan) Visiting customer sites … Counter/Docuware etc...) It is advantageous if you have experience of printer manufacturers such as Kyocera/Konica Minolta/Lexmark/Epson Proven record in achieving excellent customer service and satisfaction Strong team player who is receptive to training as 100% support will be provided TO APPLY Please apply for this position and your CV will More ❯

a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense … the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or … times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour More ❯

understanding of the litigation lifecycle and EDRM. Experience with eDiscovery software (processing & hosting). 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider Strong customer service, follow-up, and problem-solving skills. Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams. More ❯

understanding of the litigation lifecycle and EDRM. Experience with eDiscovery software (processing & hosting). 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider Strong customer service, follow-up, and problem-solving skills. Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams. More ❯

exclusive discount on Tastecard - dine out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Benefits require completion of a 12-week probationary period before they can be accessed. Benefit … communication skills. Ability to work as part of a team and individually. Flexibility and be able to adapt to the needs of Residents. Experience of working in a catering service in a similar environment is desirable but not essential. Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly … manner. Ensure refreshment is always available Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene Experience : Ideally some experience working in a busy restaurant/hospitality or catering Good communication and excellent customer service skills to be able to deliver a good service to our visitors More ❯

ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and … Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

Working for an excellent company based in Heathfield, Newton Abbot this role is to provide customer service support while maintaining and managing company databases with accuracy and efficiency. The role requires a strong focus on customer satisfaction, data integrity, and operational support. This role is 6 months but working directly for an excellent organisation Key Responsibilities: Customer Service: Respond to customer inquiries via phone and email promptly and professionally. Resolve customer issues and complaints with empathy and efficiency. Document customer interactions, feedback, and issues accurately. Follow up with customers to ensure satisfaction and resolution of concerns. Collaborate with internal departments (e.g., sales, technical support) to resolve customer needs. Database Management: Enter … update, and maintain customer and operational data in the companys databases. Perform regular audits to ensure data accuracy and integrity. Generate reports and summaries for management based on database queries. Identify and correct data entry errors. Work with IT and other teams to improve database processes and customer service tools. Qualifications and Experience: Customer service More ❯

their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯