Customer Service Manager – Biomedical Scientist
- Hiring Organisation
- NHS Blood and Transplant
- Location
- Northway, Filton, BS34 7QH, Plymouth Grove, M13 9LL, Dodworth, Barnsley, S75 3FG, London, SW17 0RB, Colindale, NW9 5BG, Edgbaston, Birmingham, B15 2SG, United Kingdom
- Salary
- £49387.00 to £56515.00
difference to the support, services and components NHSBT provides to hospital transfusion teams. You will focus on learning from complex data drawn from customer feedback such as complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will … customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide services directly to hospitals as well as with hospital transfusion staff. You will be involved in national and regional projects ...