21 of 21 Customer Service Jobs in Devon

Were recruiting on behalf of a growing, values-led organisation that is investing heavily in its customer experience. This is an excellent opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse customer base, including private customers, therapists, internal sales teams, UK distributors and export partners. The Role As Customer Support Team Leader, youll ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

basic DOE Job Type: Full-Time, Permanent A leading fire and security company, renowned across Plymouth for its commitment to quality and customer service, is looking for an experienced Fire & Security Engineer to join their growing team. With a strong reputation for excellence, innovation, and investing in their … Life insurance and enhanced sick pay Ongoing training, development, and clear progression paths Work with a skilled, professional, and supportive team Your Role Install, service, and maintain fire and security systems Diagnose faults and carry out repairs or component replacements Ensure all systems meet current standards and compliance requirements ...

implementation Visit sites without on-site technical support as part of a scheduled rota Support the rollout of new technologies and contribute to continuous service improvement Ensure a high standard of customer service and professionalism at all times Essential Skills & Experience Proven experience in IT technical support … with a strong customer service focus Excellent communication skills, able to engage with users at all levels Strong technical knowledge across the following areas: Cybersecurity principles and best practice Microsoft 365 (including Teams and SharePoint administration) Windows 11 desktop and laptop support Printer installation and troubleshooting (e.g. managed ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

Service Desk Engineer – 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid – up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role We’re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based … first point of contact for IT support queries via phone, email, and ticketing system Log, triage, and resolve 1st line incidents and service requests Provide support across Windows, Microsoft 365, hardware, and basic networking Escalate issues to 2nd/3rd line teams when required, with clear documentation Follow ...

Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) VMWare/Hyper-V knowledge Working within … qualifications such as CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London & the South Resolve escalated technical issues and deliver excellent customer service Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022) Administer Microsoft 365, Active Directory & Office applications Support networking, connectivity, firewalls, switches & routers Manage tickets, documentation, and client communication Skills & Experience Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable) Strong Microsoft ...

deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of a wider deployment team ...

than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable ...

week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers. Description Manage and maintain CISCO/Teams telephony systems to ensure optimal performance. Provide technical support and resolve issues related to telephony ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary ...

enquiries, identify and secure opportunities for new business and contacts Conduct sales meetings with prospective clients when required and complete loan templates. Deliver excellent customer service to all clients, prospective clients, internal and external customers. Manage sales pipeline and diarise effectively, following up with outstanding enquiries and account … Uncapped commission structure 23 days holiday + BH (closed over Christmas) Option to buy additional holiday Pay mileage at 45p a mile Death in service policy Discount packages Save as you earn scheme - Nest pension or company savings scheme Citrus Recruit acts as an employment business when introducing candidates ...

manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers.In this varied role you will be responsible for reviewing and managing network services by monitoring internal and external communications and ensuring ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

extend automation frameworks (Playwright preferred). Plan and execute testing for monthly releases, ensuring coverage of critical workflows. Collaborate with Product, Engineering, and Customer Service to define quality standards and acceptance criteria. Document defects, support root cause analysis, and verify fixes. Guide teams on QA best practices ...

varied IT Support role that offers a great platform to get technical recognition, development opportunities and a progression path to grow with an expanding Service Desk? This company are well known in a niche and profitable industry. As specialists in what they do, they have an unequalled reputation … well as an on-going investment in their employees and new product development. In this role, you will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers and staff. This role would suit ...

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. The Benefits: Excellent Basic salary Excellent Commission Structure: 15% to 25% Annual Bonus Christmas shut down 25 days holiday + Bank ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...