1 to 25 of 34 Customer Service Jobs in Devon

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the … Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the Structural Support business in the South West area More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth. You More ❯

Our client seeks an experienced IT Service Desk Team Leader to join their team. The ideal candidate will be an enthusiastic forward-thinking people leader with the technical skills to ensure the provision of exceptional IT support to colleagues and help drive the business forward. You will help to … coach and develop a team of Service Desk Engineers, handling tickets, solving problems and work across departments to drive service excellence. Key Responsibilities Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance. Oversee day … to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team. Managing escalations and collaborating with the technical teams and suppliers to ensure a prompt restoration of service. Driving continuous improvement in service More ❯

plc, are now looking for a proactive and efficient Administrator to join our In-house and Consultancy (IHC) team. You will bring a strong customer service background, excellent organisation skills, and the ability to work independently in a fast-paced environment to support with the effective delivery of … for incoming calls and monitoring and managing the inhouse mailbox, directing queries to the appropriate IHC Executive. Overseeing the management of our Technical Query service and systems. Ensuring all relevant compliance information is obtained from clients ahead of reviews. Setting up course instances for inhouse courses, including Zoom, and … working on yearly competency checks. What's the Best Thing About This Role? The best part of this role is the opportunity to be customer-facing while working within a supportive team environment. It allows for independence and autonomy, giving you the chance to manage your own workload and More ❯

description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯

description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯

affiliations and local enhancement of Comcast positioning and brand. Maintaining quality sales records and preparation of sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and … mid-size businesses. Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. Identify improvement areas through a consultative process that would enhance our prospects' ability … of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand. Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth. Consistently maintain More ❯

attention to detail, leadership skills, and experience in managing asset servicing functions within an investment firm. Key Responsibilities: Champion and lead a culture of customer service excellence for all clients, companies and third parties Manage and delegate workloads within the team to ensure maximum productivity, ensuring the smooth … identification of any issues and reporting is completed in line with the agreed policy and procedures. Prioritise Team workloads to achieve deadlines based on customer and regulatory requirements, achieving operational excellence across all functions Using internal programmes as an enabler, manage and monitor performance metrics for your teams, using … within the team Support and motivate individuals in own team and enable them to perform their roles to the highest levels of effectiveness, ensuring service level standards are met You will require a strong understanding of product offering You will be required to always conform to the Company's More ❯

and control measures are in place to optimise performance. Collaborating closely with Management, you will prioritise daily workflows and procedures, all while delivering exceptional customer care to each individual client. Key Responsibilities Placement of client execution instructions and completion of associated documentation Trade world markets on a best execution … basis Develop service procedures, policies and standards of service Daily production of various reports to assist both internal and external clients To report progress of orders as appropriate and in a timely manner To work closely with internal and external clients, to ensure the highest standards of client … all required documentation Complete Internal training as required Key Skills & Experience Previous Market Dealing experience Relevant qualifications would be desirable History of high-level Customer Service Ability to deal with high pressure, fast-moving situations Understanding of KYC/AML processes Strong levels of detail and accuracy Strong More ❯

being Scheme Key Skills required A technical background in the electrical industry. Good all-round knowledge of Fire & Security Systems. Experience of front-line customer contact preferred. An ability to deliver exceptional customer service What the role Involves: Maintain Fire & Security Systems in your assigned area Respond … to service calls on all types of Fire & Security systems Plan & respond to routine & reactive call visits in your area Maintain effective communication with customers when planning site visits Maintain your stock levels with support from the Stores team Working on systems such as Fire : Gent, Notifier, Kentec, Ziton More ❯

a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with … you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training More ❯

others within a matrix organization. You will demonstrate and align with the values of the company demonstrating high levels of safety focus, honesty, integrity, customer service focus, quality focus, excellence and innovation. You must have the ability to fulfil our Personal Protective Equipment requirements and to pass a More ❯

Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Exeter area, and will attend … customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Exeter/Devon region (on-site … Salary will be £25,000 plus excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system More ❯

to grow across the globe. With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun . These values provide our teams with the tools they need to succeed, allowing us to succeed … Web Developer for our Exeter, PA location. As a Web Developer, you will be responsible for developing and maintaining all company internet/intranet & customer-based client programs. Responsibilities Include: Support and enhance our existing web-based applications. Participate and contribute to design, requirements gathering and technical discussions. Write More ❯

flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation More ❯

flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation More ❯

ITV, TalkTalk, and Boohoo streamline their finances-and now they're growing their team. If you've worked in any kind of sales-retail, customer service, estate agency, you name it-and are looking for a step into the tech world, this could be for you. You'll … Paid volunteering days and support for causes you care about Who You Are You've had at least 6 months in any sales or customer-facing role You're motivated, curious, and keen to learn You like talking to people and explaining things clearly You want to grow your More ❯

ITV, TalkTalk, and Boohoo streamline their finances-and now they're growing their team. If you've worked in any kind of sales-retail, customer service, estate agency, you name it-and are looking for a step into the tech world, this could be for you. You'll … Paid volunteering days and support for causes you care about Who You Are You've had at least 6 months in any sales or customer-facing role You're motivated, curious, and keen to learn You like talking to people and explaining things clearly You want to grow your More ❯