Jobs are delighted to be working with our fast growing and reputable client within the telecoms sector who are now looking to recruit a Customer Services Administrator to join their expanding team. Full training will be provided for the suitable candidate. Working as part of the Customer Services … team, this is a key role supporting and working closely with customers. The primary focus will be responding to customer requests and queries by phone, online chat and email to maximise customer satisfaction. Requirements of the Customer Services Administrator: Basic understanding of IT, technology or telecoms and …/or interest in technology. Strong customerservice skills. Strong attention to detail. Good time management skills. Good administration skills. Computer literate. Confident and polite telephone manner. Team player. Highly organised. Proactive. Ability to multitask. Willingness to learn. Passion to drive business forward. Responsibilities of the CustomerMore ❯
for the support and investigation and management of support tickets, resolve where possible and triage issues, ensuring tickets are processed and resolved adhering to customer SLAs and high service quality. Within this role there will be occasional on site visits so driving license and access to own vehicle … of hours on-call support (overnight and weekends) to VIP customers (rota based) On-site client support (when required) Required Professional Skills/Experience Service-desk experience Technical & Application support experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS … of technical language XML/CSV/JSON/SQL Experience with BI tools Experience with Jira/Zendesk Supplier management Business to Business customerservice experience. More ❯
for the support and investigation and management of support tickets, resolve where possible and triage issues, ensuring tickets are processed and resolved adhering to customer SLAs and high service quality. Within this role there will be occasional on site visits so driving license and access to own vehicle … of hours on-call support (overnight and weekends) to VIP customers (rota based) On-site client support (when required) Required Professional Skills/Experience Service-desk experience Technical & Application support experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS … of technical language XML/CSV/JSON/SQL Experience with BI tools Experience with Jira/Zendesk Supplier management Business to Business customerservice experience. More ❯
cover basis for 1 year. This role offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency, excellent customerservice, and improving operational processes. Key Responsibilities Finance: Maintain and update the business forecasts, ensuring accurate financial planning. Provide reporting for our Senior … reviewing recurring revenue, and ensuring accuracy. Raise payments and conduct bank reconciliation. Support credit control processes, ensuring timely payment collection and financial stability. Issue customer statements and direct debit notifications, ensuring accurate billing communication. Oversee and optimise the finance suite systems and workflows. Operations: Lead the Business Services team … and manage ConnectWise PSA updates and system changes. Maintain accurate records of contracts, assets, and renewal dates internally and for clients, ensuring compliance with service agreements. Assist the sales team with contract preparation, amendments, and updates. Compile board meeting updates, providing financial and HR insights and updates. Organise and More ❯
with up to 50% off the total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Benefits require completion of a 12-week probationary period before … Strong communication skills Ability to work as part of a team and individually Flexibility and adaptability to the needs of residents Experience in catering service in a similar environment is desirable but not essential Delivering prepared food from the kitchen to the dining areas and serving meals to residents … in a pleasant and friendly manner Ensuring refreshment is always available Setting up tables, tidying work areas, and preparing food areas for the next service to maintain high hygiene standards Experience Experience working in a busy restaurant, hospitality, or catering environment is preferred Good communication and excellent customerMore ❯
