20 of 20 Customer Service Jobs in Dorset

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Sherborne, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join ...

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Yetminster, Dorset, UK
Employment Type
Full-time
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join ...

Office Technology Specialist

Hiring Organisation
Cooley
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
Cooley is seeking an Office Technology Specialist to join the London Technology Office Operations department. Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected … recognise that the Cooley IS department is a service organisation, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, the Office Technology Specialist ensures that office IS infrastructure, MFDs and other ...

Service Desk Analyst

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Contractor
Contract Rate
£22.00 per hour
Service Desk Analyst 3-Month Contract Part-time 2-3 days £22 p/h UmbrellaJan Start Your new company Our client is seeking a Service Desk Analyst with excellent customer service skills to join their dynamic team. The Service Desk Analyst will provide services … support related to existing standard applications and infrastructure, as well as manage and fulfil requests for service. The Service Desk serves as the first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through incoming calls. Ticket Management: Reviewing ...

Service Desk Analyst

Hiring Organisation
Hays
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Contract, Part Time
Salary
Up to £22.0 per hour + £22 p/h Umbrella
Service Desk Analyst 3-Month Contract Part-time 2-3 days £22 p/h Umbrella Jan Start Your new company Our client is seeking a Service Desk Analyst with excellent customer service skills to join their dynamic team. The Service Desk Analyst will provide … services and support related to existing standard applications and infrastructure, as well as manage and fulfil requests for service. The Service Desk serves as the first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through incoming calls. Ticket ...

Service Desk Analyst

Hiring Organisation
Hays
Location
Bournemouth, Dorset, United Kingdom
Employment Type
Contract
Contract Rate
GBP 22 Hourly
Service Desk Analyst 3-Month Contract Part-time 2-3 days £22 p/h Umbrella Jan Start Your new company Our client is seeking a Service Desk Analyst with excellent customer service skills to join their dynamic team. The Service Desk Analyst will provide … services and support related to existing standard applications and infrastructure, as well as manage and fulfil requests for service click apply for full job details ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Data Support Analyst x2

Hiring Organisation
RNLI
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£40,000
contact for data support at the RNLI. Youll provide Line 1 and Line 2 production support across our data platforms, triaging incidents, restoring service quickly, and preventing repeat issues. Your work will keep our datasets, pipelines, APIs, and gateways healthy so colleagues and volunteers can rely on timely, trustworthy … rotate between: - 07:00 15:00 - 09:00 17:00 - 11:00 19:00 Due to the 24/7 nature of our lifesaving service, support is sometimes required by our end-users outside core hours. Well work with you to accommodate personal circumstances where possible, but you should ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Technology Operations Team Lead

Hiring Organisation
Vitality Corporate Services
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
achieve individual and team objectives. Build, monitor and manage technology operations performance against SLAs, KPIs, objectives and strategy. Promote a culture of accountability, customer focus, and continuous improvement. Ensure compliance with internal policies, regulatory standards, and security protocols. Collaborate with cross-functional teams to support wider business initiatives. Identify … implement opportunities to streamline support processes and enhance service delivery. Influence change across people, processes, and technology to improve the way IT services are delivered and experienced. Remain flexible in the adapting ways we modernise our service What do you need to thrive? Proven experience working within ...

Power Platform Solution Architect

Hiring Organisation
VE3
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
relationships, with a strong focus on performance, data quality and scalability. Work closely with integration teams on Azure Integration Services (API Management, Logic Apps, Service Bus) where required. Ensure data is handled in line with security, data protection and regulatory requirements (e.g., GDPR, PCI where relevant). 5. Technical … Azure DevOps/GitHub. Good understanding of Azure services relevant to Power Platform solutions (e.g., Azure Functions, Logic Apps, Azure API Management, Key Vault, Service Bus). Experience integrating Power Platform with enterprise systems via standard connectors, custom connectors and REST APIs. Solid understanding of authentication & authorisation in Microsoft ...

Information Technology Engineer

Hiring Organisation
Experis UK
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
This is an excellent opportunity to join one of the UK's most forward-thinking Managed Service Providers, supporting businesses by designing, maintaining, and improving robust IT infrastructure environments. The organisation operates to exceptionally high technical standards and offers a strong platform for career progression, whether … senior MSP professional looking for greater technical depth and challenge. We're seeking hands-on, infrastructure-focused engineers who enjoy working across complex customer environments and delivering reliable, secure, and high-performing IT services. If you're passionate about networking, hardware, and on-prem/hybrid infrastructure ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

Senior Enterprise Architect

Hiring Organisation
HM Revenue & Customs
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. For more information please … Architectural Decisions Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing ...

Senior D365 & Power Platform Consultant

Hiring Organisation
Hancock & Parsons Ltd
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

Engineering Manager - Voice Agents

Hiring Organisation
Zendesk
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Operations Coordinator

Hiring Organisation
Aspire Jobs Limited
Location
Wimborne, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills … find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able ...

Operations Coordinator

Hiring Organisation
Aspire Jobs
Location
BH21, Furzehill, Dorset, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum 23 days holiday, free parking
suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills … find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able ...

Operations Coordinator

Hiring Organisation
The Work Shop Resourcing Ltd
Location
Wimborne Minster, Dorset, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum
package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role … Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well ...

Service Operations Manager

Hiring Organisation
NTech Consultants LTD and NTech Contracts LTD
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
Service Desk Manager– Surrey Location: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client … provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions of a diverse range of customers faults/escalations. An IT background in Service Desk/Operations would be required with experience ...