1 to 25 of 27 Customer Service Jobs in Dorset

FRENCH SELECTION UK French speaking Customer Service (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »

full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … the challenge of developing knowledge of the ever-developing technology solutions our client provides. Ultimately, you should be able to contribute to high quality customer service and support sales growth Minimum requirements for the successful Sales Administrator Work experience demonstrating excellent customer service skills High level … multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone Raise tickets for queries relating to technical more »

Our client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service Support Adviser. This role to deliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time … solutions to resolve the query Liaising with internal stakeholders and implementation consultants for swift ticket resolutions Raise issues & risks to the product team and Customer Service Director where necessary To work closely with the project delivery and internal product team Maintain excellent relationships with customers, suppliers and third … party organisations working with the customer Develop personal knowledge of business and software to support the Company’s key activities What do you need to qualify for this role? Financial/Accounts background – A Financial/Accounts qualification would be advantageous Good general IT Software and or Financial/ more »

1st Line Service Desk | Up to £25k |Bournemouth The Company They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and … fun environment to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

Junior IT Support Engineer | Blandford Forum | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff … which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as more »

Your Time at Work As a Security Officer, you'll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which more »

Plumbing Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service Office Location: Bournemouth Remuneration: Up to £32,000neg + bonuses giving circa £8,000 Benefits: Full Benefits Package The role of the … existing accounts Qualifying sales leads and identifying key decision makers Dealing with incoming sales enquiries via telephone & email Supporting the estimating team with providing customer quotes and following up where required Dealing with order values of £10,000 - £500,000 per project The ideal applicant will be a Internal … Plumbing Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service more »

Service Desk Analyst Contract £176 Per Day Umbrella 100% On site in Bournemouth Your new company Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk … Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests General Responsibilities * Incident management * Daily System Checks * Comply with all company policies … and procedures, including but not limited to: * IT Usage Policy General Skills * Understanding of IT operational support frameworks. * Provide a service of excellence * Follow process documentation and instruction to ensure the resolution of incidents and fulfilment of requests according to the requirements of the business * Capture and record all more »

Field Service Engineer (Plant Machines) £35,000 - £40,000 + Overtime + Life Insurance + Health care + Progression Blandford Are you a Field Service Engineer from a mechanical background, looking to take the next step in their career within a blue chip commercial company specialising in plant … construction machinery and have pioneered the market since their beginnings in 1945, continuing to innovate and push boundaries in research and development. With excellent customer service, this dedicated team have over 40 years' experience selling specialist equipment, making them one of the longest running agricultural dealers in the … world. This role will suit a Field Service Engineer looking to join a blue-chip commercial company specialising in plant machinery and servicing, offering a company vehicle, tailored training, and unlimited overtime to significantly increase your earning. The Role: - Repairs, maintenance, and servicing of a variety of JCB equipment more »

Mechanical Engineering background with extensive knowledge of assembly and manufacturing processes and estimating skills and able demonstrate a high level of commercial awareness and customer focus to generate quotations and proposals. You will provide technical support to both internal and external customers and consult directly with customers, evaluate enquiries … the most suitable technical and commercial solution displaying excellent communication skills. Follow up high value quotations and convert into orders, maintaining details on the customer relationship management system. Prepare quotations and negotiation, costing and margin analysis Convert customer technical enquires and transpose them to valve solutions fit for … purpose. Liaise and support the customer service team to process enquiries, quotations, customer purchase orders Ensure compliance with the correct and relevant export control legislation Visit, liaise and support customers and external sales personnel to ensure that customer expectations are understood, and requirements are met Using more »

future success of a thriving local business? Since this company was established, they have built a fantastic reputation for themselves in not only their customer service and quality of work, but also their fantastic staff retention and investment. Due to continued success of the business, they are looking … where you will be heavily invested in through fantastic training and career progression, as well as being offered brilliant company benefits. The Role: * Process customer orders * Answer customer queries *Log work to be carried out *Work alongside other departments to help out where required The Person * Administration background more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

with the solutions they need to grow stronger and smarter. Our proven track record of expertise and experience combined with our drive for exceptional customer service speaks for itself with the range of clients we look after across many different sectors. Our drive to build deep relationships and more »

will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »

supply. The role is integral to delivering the quality of services and support that have given the Company an excellent reputation within the local customer base.There is a great opportunity to play an important role in the development of the services and strategy of the department and the company … the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective in … reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport more »

run business, with the opportunity to increase basic earnings through overtime opportunities. Do you have experience in the commercial catering industry in a field service role? Are you gas qualified (gas safe/f gas/COMCAT)? This market leading company supply and install a range of commercial equipment … of commercial clients and have an excellent reputation for quality of service. They fully train all their engineers to ensure this high quality of service is maintained. They work on anything from small coffee shops through to marine vessels & everything in between You will be carrying out maintenance, repair … your earnings. The ideal candidate will have a commercial gas qualification and experience working on commercial catering equipment in a mobile role. The Role: Service and maintenance of Refrigeration/commercial catering equipment Customer service skills and good communication with customers Field based role in the South more »

with the information access rights of the public. No two days are ever the same, with request topics ranging from speed camera locations to service performance, information about serious crime, and everything in between. This varied role presents new and exciting challenges every day and will give the post … and development sessions in respect of the Freedom of Information Act 2000. Skills and Qualifications Provide specialist advice and knowledge Participate in meetings Provide customer service Gather information to support action Complete administration procedures Knowledge of the Freedom of Information Act 2000 and the Environment Information Regulations 2004. … Demonstrable ability to draft well-crafted responses to enquiries Proven customer care skills Proven research skills Ability to organise and manage a challenging workload whilst working under own initiative Experience in using MS Office Benefits A competitive salary with yearly increments. 25 days a year leave entitlement, with an more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

approach to working hours, mainly around month end dates. Highly PC literate, mainly in using Excel Ability to communicate with staff and provide good customer service What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you more »

by Aviva -Up to £5,250.00 per annum in additional bonus -Our excellent benefits and rewards packages -Employer matched pension contributions up to 7.5% (service dependent) -Discounts on Aviva products and services -Savings and benefits schemes -Discounts and schemes for electric vehicle purchase for all employees -Holding several main … manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen -Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields -Links with Thatcham to get the best products and training here in the UK -We have a variety of locations, hours more »

while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 28th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

involved in all aspects of the business and manage the wholesale business including overseeing R&D, production, finished product (including quality control), warehouse stock, customer orders and customer service. The role involves making sure the operation runs smoothly. The company supplies ready made wholesale cosmetic products for white … will be overseeing the R&D and production areas of the company with your eyes firmly set on quality control, finished product, wholesale and Customer service. The role is predominantly office based. Full driving licence and own transport is essential. With responsibility for the project management of R&D more »