1 to 25 of 31 Customer Service Jobs in Dorset

an experienced Application Support Engineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level … applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist with internal and external communications … understanding risk and impact Collaborate with R&D, Projects, and Infrastructure teams to ensure system accuracy Maintain internal knowledge base to support knowledge sharing Promote a culture of high customer satisfaction Ensure compliance with ITIL processes and company policies Drive personal development with a focus on technology and applications Attend customer review meetings as needed Contribute to the More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯

with a well-established IT and Telecoms solutions provider that has been established for 28 years in the South of England, focused on delivering high quality solutions with exceptional service, expertise and integrity. Over the years they have built up a strong reputation and client database as a company they strive for excellence. What's in it for you … involved? Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and … manage monthly bill runs Monitor and action contract renewals and service cancellations Dealing with any queries relevant to your role including billing discrepancies Maintain a high level of process quality and consistency Contribute to the ongoing development of the Provisioning Team Key Requirements Exceptional organisation and planning skills to manage multiple tasks Excellent customer service and communication More ❯

Job Title: IT and Networks Field Engineer Salary Range: £26-34k + Car Allowance (dependent on experience) Company Overview: This is an established and growing IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing … tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to join their close-knit and dynamic team. Role Overview: This hybrid role involves both on-site fault resolution and project-based implementation work. It offers great variety, working across different clients, technologies … will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site service and support Install IT and telecoms solutions Onboard clients into managed support services Provide remote and on-site technical support Plan and manage installation projects Assist sales with solution More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

based in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

reconciliations What They’re Looking For: Good working knowledge of IT software, particularly financial/accounting systems, essential Strong financial/accounts background is essential for providing high-quality customer solutions Proficient in MS Office Excellent verbal and written communication skills Highly organised, methodical, self-motivated and able to manage multiple priorities in a fast-paced environment Financial/… accounts qualifications, advantageous Company Benefits: Private healthcare 25 days holiday plus your birthday off Stakeholder pension Death in service benefit - x4 salary Due to the nature of the role, candidates must be a UK Resident. Please note our client cannot offer visa sponsorship for overseas candidates. If you're passionate about delivering exceptional customer service and excited More ❯

includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for an experienced Guest Service Mnaager at our Holiday Inn Express in Poole.You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service … also create the warm atmosphere that makes our guests feel at home in any location. In addition to this you will have an excellent eye for detail and exemplary customer service skills. Join us and enjoy the following benefits: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare … every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills. True Attitude : being caring, wanting to make a positive difference, and building genuine connections with our guests True Confidence : having the knowledge and skills to perform your role More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

Support Engineer in Christchurch, providing IT support in the education sector. Your Role Key responsibilities include: Serving as the first point of contact for IT-related issues. Delivering excellent customer service through face-to-face interactions and managing the ticket board. Communicating effectively with non-technical users and prioritizing technical problems. Collaborating with cross-functional teams to resolve More ❯

Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experience—if you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE Clean driving licence and access to a van form Monday to More ❯

The Role To administer and coordinate service and remedial work activities for the team supporting the Senior Coordinator and Service Manager. To provide excellent customer service to internal colleagues and external customers through effective verbal and written communications. Responsibilities: Check all engineers have sufficient jobs booked per day and they have minimum equipment required. Schedule all … maintenances and arrange to be scheduled where appropriate. Manage revelant calls between stakeholders. Quote and send aftercare maintenance agreements to new and existing customers. Support other teams with incoming customer calls. Other duties as requested by line manager. Requirements: Essential Excellent customer service skills and experience in customer correspondence. Excellent communication skills including both verbal and More ❯

polite telesales/Business Development Executive to join their team. What's in it for you? This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales/Business Development Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship … building and lead generation. They have a fantastic product that they deliver to an extremely high quality standard and they pride themselves on their customer service and expertise in the field. Our client takes great pride in their employees and encourages the team to grow and progress into their desired role within the field. Competitive Salary Bonus opportunities … Parking Training & development opportunities Package 32,000 can be flexible for the right candidate What's involved? Provide outstanding customer service while identifying new business opportunities. Maintain accurate records and input data into the CRM system. Build and sustain positive relationships with prospective and existing clients. Meet achievable weekly and monthly targets focused on customer engagement and More ❯

Unicard is pleased to announce a fantastic career opportunity for an Application Support Engineer. We are looking for an office-based professional to join our existing service team in providing application support and quality service to our customers. Position Details: Type: Permanent Closing Date: 25th July 2025 Location: Poole, Dorset As the leading provider of software solutions for … varying levels of technical understanding. Our teams are based in Dorset, East Kilbride, UK, and Varna, Bulgaria. You will liaise with all sites and teams to resolve issues, provide customer information, and meet service deadlines. More ❯

approach. Requirements: Proven experience with Windows 11 deployments Strong knowledge of imaging, configuration, and troubleshooting Ability to work independently and efficiently in a fast-paced environment Excellent communication and customer service skills Details: Location: Onsite in Poole, Dorset Start Date: 28th July 2025 Duration: 3 weeks Rate: £190 per day (Outside IR35) ECS Resource Group are an Equal More ❯

deep understanding of the cycling and/or motorsport community and culture. What We Can Offer 33 days holiday, inclusive of UK bank holidays, plus increase with length of service Hybrid Working, currently 3 days in the office 2 from home Early finish on a Fridays Excellent staff discount on Muc-Off products Cycle to Work Scheme Long Service … their passions for two wheels and fitness Brilliant social events How to apply To apply for the role, please email a copy of your CV to . Live Chat & Customer Service Executive Muc-Off was founded in 1994 and are More ❯

Writing engaging, SEO-friendly product descriptions and uploading imagery Monitoring online stock levels, pricing accuracy, and promotional updates Analysing online sales and traffic to identify growth opportunities Coordinating with customer service, marketing, and warehouse teams to support campaigns and fulfilment Assisting with the planning and execution of ecommerce promotions and product launches What We’re Looking For: Previous More ❯

Writing engaging, SEO-friendly product descriptions and uploading imagery Monitoring online stock levels, pricing accuracy, and promotional updates Analysing online sales and traffic to identify growth opportunities Coordinating with customer service, marketing, and warehouse teams to support campaigns and fulfilment Assisting with the planning and execution of ecommerce promotions and product launches What We’re Looking For: Previous More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be willing to learn and will be … given lots of training, but you should be IT computer-literate with a good telephone manner. To be successful in Sales Administrator role, you will have:- Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … with multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯