7 of 7 Customer Service Jobs in Ringwood

with a well-established IT and Telecoms solutions provider that has been established for 28 years in the South of England, focused on delivering high quality solutions with exceptional service, expertise and integrity. Over the years they have built up a strong reputation and client database as a company they strive for excellence. What's in it for you … involved? Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and … manage monthly bill runs Monitor and action contract renewals and service cancellations Dealing with any queries relevant to your role including billing discrepancies Maintain a high level of process quality and consistency Contribute to the ongoing development of the Provisioning Team Key Requirements Exceptional organisation and planning skills to manage multiple tasks Excellent customer service and communication More ❯

hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL Experience using Microsoft services This role is More ❯

learning. Appointment setting via telesales and teams Regular and creative use of LinkedIn Strong organizational skills to effectively manage a multi-functional role Developing relationships through sales support and customer service Supporting the sales effort Following through on leads and enquiries Marketing and lead generation We will discuss the planned career development both through this process and in … the creativity to think outside of the box and the presence to manage large b-b projects. Outstanding organisational abilities Talented, enthusiastic team player with a strong commitment to customer care and a desire to develop A good cultural fit for the core company values We will give you a blank piece of paper and in time you can More ❯

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Company Profit Share (first £3,600 is tax free … days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! About Trusted Technology Partnership Trusted Technology Partnership is specialist More ❯

Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy … periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯

The successful candidate will be an honest, consultative business developer with a can-do attitude and a demonstrable record of success on the telephone. They will be committed to customer service and looking to build a successful career. They will be well organised and a good team player. The Company Our client is a well-established family business … role - Appointment setting via telesales and teams Regular and creative use of LinkedIn Strong organizational skills to effectively manage a multi-functional role Developing relationships through sales support and customer service Supporting the sales effort Following through on leads and enquiries Marketing and lead generation We will discuss the planned career development both through this process and in … self-reliant individual with a consultative, structured approach to telephone sales Solid IT skills and good organisational abilities Hard-working and enthusiastic team player with a strong commitment to customer care A good cultural fit for the core company values A talented sales professional who wants to make a difference and grow a career. . THE COMPANY Started in More ❯

selling, networking and referrals. Requirements of the Business Development Executive: Confident communicator Proactive Strong at generating new business opportunities and building long term relationships Sales driven Target driven Excellent customer service background Good account management skills Flexible attitude Strong work ethic More ❯