2 of 2 Customer Service Jobs in Rochester

Role You will be responsible for maintaining, repairing, and upgrading a range of door entry and access control systems, ensuring reliable operation and excellent service delivery to residents and stakeholders. Key Responsibilities Fault finding, repairs, servicing, and maintenance of communal door entry and access control systems. Reactive attendance … faults and breakdowns. Commissioning and configuration of access control systems following upgrades and installations. Completing preventative maintenance activities and supporting system improvements. Maintaining accurate service records and documentation. Managing van stock levels and ordering materials where required. Working safely and in line with health and safety procedures. Providing ...

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting with … Closing Date Monday, 16th November 2026 Start Date Tuesday, 1st December 2026 Desired Skills Communication skills Organisation skills Problem solving skills Team working Customer Service Professional adaptable Willingness to Learn Technical Aptitude Qualifications English and Maths GCSE, grade 4/C and above (Essential) About the Employer ...