1 to 2 of 2 Customer Service Jobs in Royston

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and … Service Levels. The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective IT … service delivery. Build and maintain strong working relationships with business stakeholders, acting as a vital liaison between the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations, consistently meeting agreed service more »

Technologies. Gate Automation (if you want to learn this side of the business). You may also be required to undertake Planned Maintenance/service visits for Door Entry, Access Control and CCTV systems where demand is high. Qualifications and Skills Communication skills (written and verbal) Customer Service more »