2 of 2 Customer Service Jobs in Runcorn

they look to recruit a proactive and experienced Helpdesk Team Leader. This is a fantastic opportunity to lead a dynamic helpdesk team, driving service excellence and operational efficiency across the business. Main Purpose of the Role To lead and manage the Helpdesk team of two in delivering exceptional customer service to internal and external clients. The Team Leader will oversee day-to-day operations, ensure SLA compliance, support field engineers, and act as the key escalation point for complex queries. This role is instrumental in maintaining high standards, mentoring staff, and fostering a culture of continuous improvement. ...

maintain accurate stock availability and lead times. Support Marketing by ensuring promotional assets are attached to the correct products and categories. Communicate with Customer Service on product-related queries or corrections. Skills & Attributes Strong attention to detail with a methodical approach to tasks. Excellent organisational and time management ...