11 of 11 Customer Service Jobs in Salford

Summary The Senior Service Assurance Manager plays a critical role in ensuring the delivery and performance of Service Management practices across assigned D&T Tribes. Embedded within product, platform, or infrastructure teams, you'll act as the key link between Service Management and day-to-day delivery-making sure IT services meet required service levels for … the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With responsibility for service performance and practice maturity, you'll regularly engage … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯

Summary The Service Assurance Lead is a senior role responsible for managing a team of Service Assurance Managers to deliver Service Management assurance across assigned product, platform, and infrastructure Tribes. Embedded within D&T Tribes, the team ensures Service Management practices are fully integrated and IT services meet required Service Levels for M&S Business … operations. Acting as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship, and measurable improvements in Tribe … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just More ❯

Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This … enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role Summary As the People Services Lead, you will be accountable for the day-to-day delivery of HR operational services across the business. Acting as the primary point of contact for all people … People projects, as appropriate. This includes ownership of core processes spanning HR Systems, Policy, Reward, Talent Acquisition, Payroll and People Development. You will play a key role in driving service excellence, ensuring compliance, and continuously improving the colleague experience through data-driven insights and stakeholder collaboration. Key Responsibilities Take the Lead across the People Helpdesk platform, ensuring high-quality More ❯

to restore power to our customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead line refurbishment The management of … and with the ability to produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator Hold a full UK driving licence (Essential) What Electricity North West offer As a vital team member, and in return … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯

We require an Amazon Marketplace Specialist to join the E-commerce team of our thriving direct-to-customer business, Brand Threads. Through acting as subject matter expert in Amazon Marketplace promotion, trading and specialist search, you will actively improve metrics to include organic keyword searches, product visibility, reduction in PPC, and on-time delivery of targeted campaigns. Responsibilities Create … stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific More ❯

Customer Service and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customer service-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯

Customer Service and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customer service-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯

dynamic and evolving team. The team work on a hybrid basis (2 days per week on-site). The company itself is an award-winning professional services firm with customer service at its core. This is an exciting opportunity to join the IT Systems team as they continue to expand their cloud and AI capabilities. Benefits of the More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well-tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Identity Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example More ❯

Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯

Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯