3 of 3 Customer Service Jobs in Salisbury

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

to collect and set up their devices. Troubleshoot basic setup or enrollment issues and escalate complex issues where necessary. Maintain deployment logs and report on completed handovers. Provide excellent customer service to users during setup. Skills & Experience Required: Prior experience in a similar IT support or device deployment role. Strong working knowledge of Microsoft Intune/Endpoint Manager … support role is a plus. Desirable: Microsoft certifications (e.g., MS-900, MD-102) are an advantage. Experience with password reset tools or Identity Management systems (e.g., Azure AD, self-service portals). Customer service background in an IT setting. More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where your learning and development … are taken seriously? This could be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What … a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience in a service provider or MSP environment A full UK driving licence (occasional client visits required) Bonus points if you enjoy learning new things – training and exams are part of the culture More ❯