11 of 11 Customer Service Jobs in Sheffield

Customer & Product Advisor Sheffield | Monday - Friday (between 8am – 5pm (4pm finish on two days) | Competitive salary Elevation Recruitment Group’s Business Support team are exclusively partnering with a well-established and growing organisation in Sheffield to recruit a Customer & Product Advisor . This is a fantastic opportunity … someone who thrives in a fast-paced, customer-focused environment and enjoys combining customer service with technical problem-solving and operational support. Benefits: 25 days holiday + bank holidays Your birthday off Early finish on a Friday Health cash plan Profit share scheme Life assurance Nursery support ...

involved in ensuring timely and quality first line support is provided to employees on all IT-related issues. Responsibilities Leading and coordinating the IT service desk to ensure tickets are triaged, prioritised, and resolved in line with agreed SLAs Acting as a hands-on technical leader, providing support … through to resolution Line managing and developing first line support technicians through regular one-to-ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination ...

Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product … provide responses to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. ...

Manager on designated accounts to assist in the overall, day-to-day management of accounts, including all requisite duties such as: dispatch, field communication, customer communication, reporting, proper close-out and billing of daily jobs and activities. Role and Responsibilities Primary Maintain good communication with customer contacts … assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead ...

respected for your knowledge. - Ensure own conduct maintains the orderly and transparent operation of financial markets. Leadership & Teamwork - Promote the adoption of Agile and Customer Centricity across the team Operational Effectiveness & Control: - Continuously monitor information from various sources to assess potential impacts and identify risks, necessary changes and business … ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Required Skills/Experience The ideal candidate will have the following: - Experienced technology ...

system its the backbone of how customers experience the business. As Salesforce Product Manager, youll take full ownership of a platform that directly shapes customer journeys, internal efficiency, and overall service quality. Youll be the person connecting vision to delivery defining the roadmap, aligning stakeholders, and making sure … salary Hybrid working model 25 days holiday Company pension Wider benefits package Ongoing training and development The opportunity to shape and own a key customer platform What youll be doing as Salesforce Product Manager Own and evolve the Salesforce Service Cloud product roadmap Work with stakeholders across customer ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

cash register) systems for a variety of businesses. No previous experience is required — full training will be provided. Key responsibilities Install EPOS systems at customer sites Set up basic networks (routers, WiFi, cabling) Test systems and ensure everything is working correctly Provide friendly on-site customer support Troubleshoot … basic technical issues Travel to customer locations using a company vehicle What we’re looking for Basic understanding of computers or technology Willingness to learn and develop technical skills Good communication and customer service skills Full UK driving licence (required) Reliable and responsible attitude What we offer ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

Customer Success Manager SaaS B2B B2C required by leading software house in Sheffield to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on Evaluating the problem resolution process for the product ...

excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practice and customer service. Deliver the company's KPIs. What experience you need to be the successful Field Sales Executive: Looking for Sales-People who want … become experts in their field. Useful backgrounds include: Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite, happy working individually ...