4 of 4 Customer Service Jobs in St Albans

Your new company Are you a detail oriented and customer focused professional looking to make an impact in a fast paced environment? My client is seeking a Help Desk/Contract Administrator to join their team and provide administrative support across their operations Your new role Deliver excellent customer service to internal and external stakeholders Manage job … and training matrices Assist with monthly client reporting and billing Contribute to financial performance improvements and KPI tracking What you'll need to succeed Previous experience in administrative or customer facing roles Strong customer focus and communication skills. Self motivated, organised, and detail oriented. Able to work independently and as part of a team. Calm under pressure, adaptable More ❯

improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen … be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at client location Build, configure new PCs, Server and network devices … Applications and on-site telephony Maintaining internal support documentation Daily network monitoring and backup monitoring Server support and maintenance task management Server OS and hardware installation Candidate must attend customer sites in a timely fashion This role requires frequent travel to customers’ premises all around the year Maintaining high standards and professional image of the company is necessary at More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

security, and infrastructure solutions, trusted by public sector organisations, businesses, and educational institutions across the UK. Headquartered in Hitchin, we pride ourselves on delivering innovative technology solutions and exceptional customer service. As part of our continued growth, we are expanding within the healthcare and blue light sectors and are seeking an experienced Senior Account Manager to join our dynamic More ❯