4 of 4 Customer Service Jobs in Stafford

Excellent Benefits Ready to Lead, Inspire, and Drive IT Excellence? Are you a passionate IT leader who thrives in fast-paced environments and loves empowering teams to deliver exceptional service? Our client is looking for an IT Helpdesk Manager to take the reins of a high-performing support team and elevate our IT operations to the next level. Why … sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on support across the Microsoft tech stack (Windows Server, Active Directory, Office 365, Azure). … Troubleshoot complex issues and lead the integration of new technologies. Customer Service Excellence Be the voice of outstanding customer service. Build strong stakeholder relationships and use feedback to enhance service delivery. What Were Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical More ❯

incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout. The Technical Sales Support role will be: Expected to attend site visits to better understand project requirements and … with Microsoft Office tools, particularly Excel is essential. Familiarity with MS Project and/or Visio would be advantageous Good literacy skills are essential Excellent communication skills and previous customer facing experience is preferred The successful individual will be able to adapt quickly, be motivated to develop and manage their own portfolio of work and be confident in communicating … candidates must be enthusiastic and willing to learn about the process automation industry and technologies Although Adsyst operate a relaxed dress code in the office, this role is sometimes customer facing and requires candidates to be smart and presentable when required Package Auto enrolment pension scheme (including Salary Sacrifice/Exchange for Pension Payments if desired) 25 days holiday More ❯

the Defense Information Systems Agency (DISA). The Senior Business Analyst will support IT Standards Configuration Management, Modernization, Policies, and Guidance. G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is our goal to provide our employees … and adjudicating comments for various IT Standards related documents and data. Identify areas to modernize DoD IT Standards support and implement updated business processes to enhance efficiency for the customer Translate business requirements into functional and technical specifications, ensuring alignment with project goals. Communicate complex information to both technical and non-technical audiences, fostering collaboration with the customer … the customer. Strong analytical skills for identifying problems, understanding business needs, and developing effective solutions for the customer. Excellent written and verbal communication skills to effectively communicate with the customer, document requirements, and present findings. Familiarity with business analysis methodologies, tools, and technologies (e.g., Agile, Scrum, SQL, or Power BI) is beneficial. Required Education, Licenses and Certifications: Bachelor's More ❯

the internal database up-to-date and accurate as possible. You will have worked in a previous sales/telephone environment and/or have being in an active customer service position offering the best service and products. Experience of use of CRM system Excellent communication skills coupled with strong time management skills If you're a More ❯