1 of 1 Customer Service Jobs in Staines

Customer Services Representative Cantello Tayler Recruitment are recruiting for a Customer Services Representative to join their client who is based in Staines, Surrey. This is a hybrid role after probation. Customer Services Representative duties include : To provide customer support for the range of products and services, engaging with customers via telephone, live chat and E-mail. … Log and resolve first line Customer Service fault calls, ensuring attention, resolution and appropriate escalation of reported faults. Resolving Provider and Insurer issues Understand and comply with Customer Service operating procedure, service level agreements and associated targets. Understand and comply with Information Security and Data Protection procedures. Support rollout of systems as directed by Team … customers. Support pre-sales and sales activities by handling incoming enquiries from prospective customers. Manage specialist acquisition from registration to subscription - by providing support, online training and ongoing communication. Customer Services Representative required skills, knowledge, and experience: MS Office proficient A minimum 3 years Customer Service experience Excellent telephone manner. Strong interpersonal and communication skills. Copes well More ❯