Customer Service Administrator
Stalybridge, Cheshire, North West, United Kingdom
Kinaxia Logistics
Bay Freight is looking for an enthusiastic Customer Service Administrator to join our team in Stalybridge. The role of the Customer Service Administrator will be to provide general administrative support to the Customer Service Department to ensure that the needs of customers are being satisfied and a world class service is being delivered … in it for you? Competitive pay Life assurance & company pension Training & development opportunities (including CPC training) Modern fleet & equipment Free uniform & PPE Onsite parking Cycle to work scheme Long-service recognition awards (5, 10, 20, 30, 40 years) Exclusive employee discounts on retail, travel, motoring & leisure Your Role Will Involve: Assist with maintaining the CRM system to ensure all … Create a relevant and structured filing system to establish and maintain an organised department. Assist in the continual development of processes and procedures to improve operational efficiency. Maintain the customer service standards, service level agreements, policies and procedures across all customer service functions to ensure they remain accurate. Build and maintain working relationships with all More ❯
Employment Type: Permanent
Posted: