7 of 7 Customer Service Jobs in Stevenage

customers and handle technical queries in line with Littlefish standards and SLAs. Complete technical projects: Handle specific projects including deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus … on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with key customer stakeholders to understand their needs and ensure satisfaction. Set and manage SMART objectives: Provide line management to direct reports, including personal and career development. Maintain qualifications and skills: Engage in continuous training and development to keep skills up to date. Focus on customer service: Proven track record of delivering exceptional customer service and building strong relationships. Foster accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process improvements: Seek opportunities for efficiency and implement best practices. Collaborate effectively More ❯

Field Service Engineer Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team. Field Service Engineer - duties This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites as well as providing remote technical support via phone and … email plus other related duties. Field Service Emgineer - requirements The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Well-developed customer service and communication skills are essential attributes along with an organised approach to working, the ability to problem solve and a full, current driving license. PLC programming … knowledge and an appreciation of PC hardware are advantageous. Field Service Engineer - salary Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime. More ❯

Manager - Maternity Cover Stevenage, Großbritannien PAPIER-METTLER is a leading European manufacturer and distributor of sustainable flexible packaging solutions. With innovation at our core and a strong commitment to customer service, we pride delivering high-quality, environmentally responsible products to our market leading clients in the retail sector. Our employees place their trust in the family-owned company … fast-paced business environment. If youre enthusiastic, organised, and ready to make an immediate impact, wed love to hear from you. Provide administrative support to the sales team Process customer orders and stock management Credit control Respond to customer enquiries via phone and email Coordinate with internal departments to ensure timely delivery and customer satisfaction Maintain accurate … communication and organisational skills High attention to detail and ability to multitask Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Customer-focused with a positive, can-do attitude The role requires daily onsite presence at Stevenage, full time 08:30am to 5pm Your advantages A supportive and friendly work environment More ❯

Stevenage An exciting opportunity for a passionate Service Operations Manager to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of IT Operations, outstanding customer service and have the dedication in supporting our community in a dynamic, fast-paced environment. Job Title : Service Operations Manager Salary : Circa £70000 depending … leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: We are looking for a detail orientated experienced service operations manager to join our team. The ideal candidate will have broad experiences in workplace & infrastructure technologies balanced with the ability to motivate, constructively challenge & ensure accountabilities are achieved. … leadership and hands on team management skills across diverse disciplines, international teams and including those in supplier partnerships Strong knowledge of data centre/computer room management including capacity, service, incident & asset management Strong proven experience managing Microsoft technologies including Windows OS, Exchange, Active Directory & Group Policy. Broad knowledge of IT technologies such as servers, storage & infrastructure applications Good More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯