9 of 9 Customer Service Jobs in Stoke-on-Trent

Customer Service Technical Support Advisor (Furniture Design) Fittingly is a dynamic and innovative manufacturer of bespoke fitted furniture. Using cutting-edge technology, we empower our customers to design their own custom wardrobes and storage solutions, which we manufacture in our Fenton, Stoke-on-Trent factory and deliver and … install nationwide. We are seeking a dedicated and customer-focused individual to join our growing technical team. This team plays a crucial role in managing customer interactions and supporting our design & manufacturing processes. Key Responsibilities: Serve as the primary point of contact for customer enquiries via phone … and email, delivering prompt, professional, and friendly assistance. Build and maintain strong customer relationships through clear communication and a commitment to delivering exceptional service. The ability to guide and collaborate with our customers in taking accurate measurements and demonstrate strong spatial awareness, reflected in clear and accurate diagrams created. More ❯

for stock, or built to order for customers. You will be provided with full training on PC hardware, enabling you to build PCs to customer specification and to provide second-to-none customer support, assisting customers with technical problems and returns. You will support other areas of the … rely on and interact with each other. Your duties and responsibilities in this role will consist of: Read and interpret detailed build specifications and customer requirements for custom-built PCs Select appropriate computer hardware components, including CPUs, GPUs, RAM, motherboards, power supplies, storage devices, and cooling systems Assemble computer … hardware and software issues that may arise during the build or testing process Install and configure operating systems, drivers, and software applications as per customer preferences Maintain a clean and organised workspace, as well as accurate records of builds and components Stay up-to-date with the latest advancements More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Kick-start your career in the exciting motor industry with Click Dealer! This apprenticeship offers a fantastic opportunity to develop crucial customer care and administrative skills within a supportive and award-winning tech-focused company. This could lead to a permanent position for the right person. Role Assisting with … active in offering guidance and best practice ideas when speaking to our dealer, always being friendly, helpful and living our Click Dealer values Training Customer Service Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1 20% off the job training Functional Skills if required … Could lead to a permanent position for the right person. Apprenticeship Standard Customer service practitioner (level 2) Training Provider NEWCASTLE AND STAFFORD COLLEGES GROUP Working Week Monday - Friday, 09:00-17:00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Sunday, 25th May 2025 Start More ❯

As a Data Insights Manager, you will be responsible for providing critical insights into customer contact data, driving decision-making and improving operational efficiency. We are seeking a dynamic and forward-thinking Manager who is passionate about data-driven insights and leading teams to success. In this role, you … will oversee the analysis and interpretation of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the … shape both the team and broader business operations. You will collaborate with cross-functional teams, produce insightful reports and contribute to strategies that drive customer satisfaction and business performance. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation More ❯

D365 across the business? If so, please read on. About your new Company: Join a prestigious client recognized for its commitment to excellence and customer-centric approach. As a leader in their industry, they have a dedicated, high performing CRM team that you will be leading to enhance their … digital capabilities and provide exceptional service to their valued clients. Your new role: As a the Technical Lead you will play a pivotal role in the CRM team, you will shape the future of Dynamics for the organisation. Working with Architects and Developers to set the future strategy of … exciting areas of tech. What you'll gain: Chance to have strategic ownership of a well-established Dynamics platform, with the following modules Sales, Customer Service and Marketing Improve and grow your knowledge with Ai as you work on Ai strategy with the business Your role will make More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯