Our Library team at Harlow are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customerservice to join their team as a Customer Services Apprentice. Role Understand the needs of customers and deliver the best possible outcomes through excellent customerservice Provide support and training to customers using information communications technology (ICT) equipment and software Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion Oversee and provide customers with guidance … in the use of self -service equipment Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities More ❯
coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … other teams within Operations. Collaborate with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with More ❯
W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customerservice focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team More ❯
towards a Level 3 IT Support Technician Apprenticeship. You will gain this experience working with a variety of stakeholders across Frontier and honing your customerservice abilities. You will work 4 days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will … regularly with internal customers (stakeholders) and will become a visible and approachable presence for IT support within the business. You will provide an excellent customerservice to all colleagues, ensuring a positive experience. As you develop in your role, you will become effective at communicating technical issues in … You will also be involved in managing meeting room technology, ensuring smooth operation of video conferencing and other IT systems. The team has established service-level agreements (SLAs) to deliver timely and effective solutions, so you will learn to work effectively within these. Maintain accurate records of IT assets More ❯
Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customerservice, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯
Estio Training have an exciting new opportunity for a Digital Support Technician with Hull City Council based in central Hull. Role To ensure excellent customerservice Monitor the Assyst Ticketing system to resolve calls at first point of contact Receive phone calls from users requiring support Remote support … Year 6 Months Positions Available 1 Closing Date Monday, 26th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Computer literate Microsoft Office products Have a professional manner Clearly spoken Professional telephone manner Interest in IT Self motivation … body for the unitary authority and city of Kingston upon Hull, England. They have over 1800 employees and are dedicated to providing the best service possible. More ❯
12-14 LUMLEY COURT, DRUM INDUSTRIAL ESTATE, CHESTER LE STREET, England
ANGLO SCOTTISH ASSET FINANCE LTD
running of the office Providing administration to other members of staff as and when required Taking client calls and providing a high standard of customerservice Responding to correspondence, telephone calls, e-mails as required Updating and maintaining records both computerised and paper-based to a high level … Closing Date Friday, 30th May 2025 Start Date Sunday, 1st June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Team working Professional telephone manner Qualifications English GCSE, grade 4-9 or equivalent (Desired) IT GCSE More ❯
UNIT 1A, ELM STREET MILL, ELM STREET BUSINESS PARK, BURNLEY, England
Crown Cabinets Ltd
Available 1 Closing Date Sunday, 25th May 2025 Start Date Wednesday, 4th June 2025 Desired Skills Communication skills IT skills Punctual Drivers licence Confident customerservice Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer Crown Cabinets Ltd Crown Cabinets are a leading More ❯
Jobs in India The app offers many tools to help users develop the skills needed for success. For additional support, users can contact the customerservice team. It also helps job seekers find entry-level openings that may not be listed elsewhere, says Bickley Russell, the regional manager More ❯
UNIT 5 HOME FARM, THE STREET, DIDDINGTON, ST NEOTS, England Hybrid / WFH Options
i4 Automation
success. Role We are a market leader in supplying factory automation hardware and are currently looking to expand our small team to increase our customer-focused sales team. Responsibilities include: Assist senior sales team members in executing effective sales strategies. Participate in marketing and sales activities and events. Learn … them to customers. Identify potential customers and generate leads. Assist in the preparation and distribution of sales materials. Perform administrative tasks such as updating customer records and processing orders. Respond to customer enquiries and provide excellent customer service. Gather customer feedback and communicate it to the … Positions Available 1 Closing Date Friday, 23rd May 2025 Start Date Tuesday, 1st July 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Patience Qualifications English GCSE, grade 4 or C (Essential) Maths More ❯