to hear from you! Our IT Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of CustomerService excellence, you will act as a referral point for dealing with complex or technical customer requests, issues … Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customerservice when speaking to internal and external customers Training You will gain experience in a large … organisation, whilst studying towards your nationally recognised qualification - CustomerService Level 3 Specialist qualification, with 20% time out of the workplace for study, training and assessments. Your training will be a via a blended learning approach, with face to face visits in your wokplace, on-line group workshops on a monthly basis and hands on training within the More ❯
EC2M, Coleman Street, Greater London, United Kingdom
Peregrine
to support a client with their Windows 11 rollout. The engineers will be responsible for deploying Windows 11 devices, ensuring a seamless transition for end users, and providing professional customerservice throughout the process. Windows 11Deployment Responsibilities: Deploying Windows 11 devices following a structured process. Handling device rebuilds overnight and handing them back to end users. Engaging professionally … of technical issues, solutions, and procedures, contributing to a comprehensive knowledge base for efficient problem-solving in the future. Work closely with other IT teams including the global IT Service Engineer community, to coordinate efforts, share expertise, and ensure seamless IT operations within the organisation. Ensure all ServiceNow incidents and requests are actioned, kept up to date and that … operational needs. Provide assistance as a project resource, as and when required. Identify, inform and escalate any patterns or trends of calls in a timely manner to the IT Service Lead or Service Management team. Use suppliers and vendors as a source of escalation to resolve problems. Support firm events that require an engineer on hand for AV More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customerservice, and enable data-driven decision-making. Role Support the development, optimisation, and … Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the More ❯
Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customerservice, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯
8 ROCKHAVEN PARK, KEMBREY STREET, SWINDON, England
SOLATEK LTD
motivated and enthusiastic apprentice to join our team. As part of your apprenticeship, you’ll also receive structured training and mentoring to help you develop your professional skills. Sales & Customer Support: Assist with quoting, invoicing, and processing orders. Support the sales team with cold calling and onboarding new accounts. Organise and book virtual and face-to-face meetings with … clients. Provide excellent customerservice across all channels. Stock Management: Add new stock items, update pricing, and maintain accuracy across systems. Track and adjust sold units to keep records up to date. Ecommerce & Marketing: List products across multiple online platforms and ensure details are accurate. Monitor and update stock availability online. Support digital marketing activities, including campaigns, promotions … and social media. Collaboration & Operations: Liaise with other departments to ensure smooth order fulfilment and customer satisfaction. Contribute to cross-team projects that enhance customer experience. Training On-the-job training in the workplace Taught sessions via New College Swindon Opportunity for a permanent role with the company. Apprenticeship Standard Multi-channel marketer (level 3) Training Provider NEW More ❯
One St James' Business Park, New Augustus Street, Bradford, West Yorkshire, England
IEXEL EDUCATION TRUST
provider or Supervisor. To attend and complete an appropriate apprenticeship course on time and to a high standard. Role Assist the Support Officer in the provision of high-quality customer technical support at the front line. To assist the Systems Officer in the installation, configuration and maintenance of network and server systems. To ensure that all end user IT … Start Date Wednesday, 29th October 2025 Desired Skills IT skills Organisation skills Problem solving skills Team working Microsoft Office packages Able to prioritise tasks Able to meet deadlines Customerservice skills Calm professional manner Approachable Reliable and trustworthy Self motivated Flexible approach to work Able to work independently Willingness to learn Qualifications 5 GCSE's including English and More ❯
based automation solutions facilitating pre-post-trade processing, regulatory reporting and collateral management for the global securities finance industry. Recognised for their innovative solutions and for providing in-class customer service. Offering the opportunity to work inside a growing, collaborative and entrepreneurial company. Our clients skilled professionals act with integrity and deliver to the highest standards. They operate as … the correct messaging, end-to-end across the event lifespan: from the first Save The Date invites to the post-event feedback forms. Work with People, Business Development, Product, Customer Success, the ExCo and other teams to ensure invite lists are up to date and accurate. Assist the Marketing team in creating and sending out event invites with Hubspot More ❯