21 of 21 Customer Service Jobs in Somerset

Great service starts with great people. Could that be you? Customer Service Advisor Location: Bath Salary: From £27,976 per annum Contract: Full-time, permanent Working hours: Monday to Saturday, with Saturdays on a rota basis and a day off in lieu during the week Working pattern … healthcare, 24/7 online GP access, hybrid working, free onsite parking and wellbeing and lifestyle benefits. Help us make a real difference, one customer at a time At Truespeed, we believe everyone deserves a better connection. We're bringing fast, reliable full-fibre broadband to communities across ...

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on-the-job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical … customer requests, issues, complaints, and queries. Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages. Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording ...

Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £42,000 Company Car 10% Bonus Unreceipted Lunch, Breakfast & Dinner Allowances Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field … Service Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and provide customers with valuable solutions for troubleshooting Liaising with a whole host ...

company to recruit an experienced CCTV & Access Control Engineer. This is an excellent opportunity to join a growing business with an outstanding reputation for customer service, quality installations and long-term client relationships. If you're an experienced service and maintenance engineer who enjoys fault finding, working … with premium clients and delivering exceptional service, we'd love to hear from you. The Role You'll be responsible for the planned preventative maintenance, servicing and repair of CCTV and access control systems across a portfolio of commercial sites throughout Central London. Working independently, you'll diagnose faults ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles … from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent JOB OVERVIEW Build your technical breadth in a customer-focused managed-services environment with varied support and project exposure. The IT Support Engineer/Service Desk Analyst helps clients stay productive ...

DescriptionWe're looking for an experienced and people-focused Service Desk Manager to lead our Global Service Desk operation and deliver an exceptional support experience across the business. This is an exciting opportunity for a service leader who is passionate about developing teams, improving service performance … creating a culture of continuous improvement.In this role, you'll be responsible for overseeing day-to-day service desk operations, ensuring the consistent delivery of high-quality IT support, and driving improvements that enhance both customer satisfaction and operational efficiency. Working closely with colleagues across ...

will act as the first point of contact for customer support enquiries via the ticketing system and live chat. Role Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly … ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond ...

Senior Field Service Engineer Location: London Hours: Full Time Basis: Permanent Salary: £40,000 - £43000 basic + commission (OTE £50,000-£55,000) Are you an experienced CCTV or Electronic Security Engineer looking for more responsibility, autonomy and the opportunity to progress your career? Our client is looking … Senior Service Engineer to join their expanding London engineering team, taking responsibility for a portfolio of client sites. This is a fantastic opportunity to join an ambitious and innovative business with an excellent reputation within the electronic security industry. You'll manage your own diary and workload while working ...

colleagues and mentors throughout the firm. This includes exposure not only to IT but also to the broader business and legal environments. The IT Service Desk Apprentice reports to the Senior IT Manager in London. This role requires regular interaction with almost all employees, including partners, necessitating excellent communication … high level of professionalism. Primarily, this is a hands-on junior support role focused on local support in London. However, our IT Service Desk adopts a ‘follow-the-sun’ model, providing support to customers across all regions. Typical work hours are from 09:00 to 17:30, Monday ...

challenges and translate these into effective technical solutions Key responsibilities include managing Microsoft 365/N365 services, supporting automation and workflow solutions, contributing to service improvement initiatives, and assisting with digital transformation projects. The postholder will provide technical expertise across Microsoft technologies, troubleshoot complex issues, support governance and security … requirements, and help ensure services are delivered in line with NHS standards and best practice The successful candidate will contribute to service development, identify opportunities for continuous improvement, produce technical documentation, and work with suppliers, stakeholders and project teams to deliver successful outcomes. They will be expected to remain ...

Midsomer Norton - site based You will be the first point of contact for IT support, playing a key role in delivering an efficient, professional service to colleagues Monitor tickets, escalations, and SLAs, ensuring users receive clear and timely updates. Maintain IT assets, stock, licence, warranty, and contract records. Coordinate … support invoice and finance administration. Liaise with suppliers regarding orders, repairs, warranties, and contracts. Provide administrative support to the Director of IT and IT Service Delivery Manager. Coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance. Produce service reports and support meetings, projects ...

days working from home Benefits: Free onsite parking, hybrid working, private healthcare, wellbeing perks including 24/7 online GP access Join Truespeed's Service Operations team, providing first-line IT support while developing your technical skills within a growing organisation. About Truespeed Truespeed is a regional alternative network … business, with our technology teams keeping it connected and running smoothly. The Role You'll support colleagues across the business, resolving incidents and service requests quickly and professionally. Using JIRA , you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows ...

grow, you'll get involved in our IT transformation projects. Key responsibilities and accountabilities IT support Log, prioritise and resolve support tickets on our service desk, in person, by phone and remotely. Find and fix hardware and software problems on Windows laptops, desktops, printers and phones. Escalate issues … experience such as building a PC, setting up a home network or fixing family devices Familiarity with Windows and Microsoft 365 apps Some customer service experience, whether part-time, voluntary or at school An interest in cloud, cyber security or networking Training ICT (Information Communications Technician) Level ...

Benefits: Pension, company vehicle with optional private use, uniform, PPE, tools, ongoing training and free on-site parking About the role: You will install, service and maintain CCTV, access control and security systems across customer sites, working independently and within a small team. Key responsibilities include: Installing, servicing … maintaining CCTV and access control systems Diagnosing faults and resolving technical issues Assisting with job planning, parts ordering and accurate records Delivering professional customer service and maintaining safety standards Supporting weighing engineers with equipment servicing and installation when required About you: You will have: Previous CCTV and/ ...

role in the maintenance, servicing, installation and technical support of industrial battery chargers and associated battery systems. This exciting opportunity involves travelling to customer sites throughout the UK, carrying out planned maintenance, replacing batteries, identifying faults and ensuring critical power systems operate safely and efficiently. The position ideally requires … Charger Technician job: Organising and carrying out planned maintenance visits on industrial battery chargers in accordance with manufacturer recommendations. Replacing batteries at customer sites, ensuring work is completed safely and to the required standards. Carrying out electrical and electronic fault-finding, identifying issues and providing effective solutions. Providing technical ...

with a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors. As an Apprentice Service Hive Engineer Grade 1, you will play a critical role in providing first-line support. Role Responsibilities Including but not limited to: - To get acquainted … incident and request queues for EUC, sharing workload amongst the team. - Learn to create and maintain high quality technical documentation and provide accurate customer specific reports. - Problem solving and manage workflow - Perform various stock check requests as advised by senior's requests - Meet and greet our user base. Perform ...

build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you. Morrisons is a place ...

unstructured data using state-of-the-art facilities in Google Cloud Platform.Design, build, test, and productionise machine learning models (e.g., sales and waste forecasting, customer segmentation, recommendation engines).Build feature sets and establish reusable data science pipelines and validation checks.Apply causal inference and experimental frameworks (A/B testing … build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you. Morrisons is a place ...

BigQuery datasets, Cloud Storage buckets, IAM roles, and compute resources.Maintain Platform Security: Implement fine-grained access control, column-level security in BigQuery, and secure service accounts using Terraform.Optimise Costs & Resources: Monitor GCP resource utilization and implement automation to optimise BigQuery compute (slots) and storage costs.Pipeline Coding & CI/… build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you. Morrisons is a place ...

this role, you will build and automate the infrastructure that powers our retail ML initiatives, from demand forecasting and inventory optimization to personalized customer loyalty engines. You will manage the end-to-end ML lifecycle on Google Cloud Platform (GCP) using Vertex AI, robust Infrastructure as Code … build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you. Morrisons is a place ...