3 Customer Service Jobs in Sunderland

SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for IT issues , and you’ll work closely with other … into an on-call rota and require occasional additional out-of-hours work to ensure ATS are able to meet the demands of our customer’s 24×7 requirements . THE RIGHT CANDIDATE HAS: A minimum of 3 year’s proven experience working in a 2nd or 3rd Line … externally at all levels. Enthusiasm, self-motivation and a drive to see their team succeed are character traits we are seeking, candidates must be customer service focused, incredibly well organised and able to handle highly pressurised situations with a clear and focused approach to problem resolution. A willingness more »

experienced and confident 2nd line support technician with at least 3 years of experience in help desk support. Other requirements include: Excellent interpersonal and customer service skills, Proficiency in problem-solving and critical thinking Ability to swiftly diagnose and resolve technical issues Eagerness and aptitude for learning new … technologies and seamlessly integrating them into existing systems. Proven experience in a customer support role, preferably in an IT service desk environment. Proficient in workload management using ticketing systems We are interested in hearing from people with the following job titles: 2nd Line Support Tier 2 Helpdesk Technician more »

you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service role with EE. Why not use your skills to make a difference and join our Tech Support Team in EE Gosforth or more »