1 to 25 of 61 Customer Service Jobs in Tyne and Wear

Role: Customer Service Agent Location: Newcastle Upon Tyne Type: 06 Months Contract – Inside IR35 Rate: 15 GBP Per Hour (Depend on Experience) OT: 1.5 Times of Rate DT: 2 Times of Rate No of positions: 2 Working Hours: 37.5hrs a week Required: Call Centre/Contact Centre Experience … Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team … Hebburn. This is an excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests ...

Customer Service Advisor Our client, based in Gateshead, offers personalised online learning development tools for schoolchildren at Key Stage levels 1 to 4. Committed to building collaborative partnerships with each school they work with, they are now looking to appoint a Customer Service Advisor to join … their Customer Success Team which offers free ongoing support and guidance to teaching professionals, enabling them to spend more time teaching their pupils directly. Your specific responsibilities as Customer Service Advisor will include: Supporting teaching professionals to ensure successful implementation of the company’s range of software ...

Customer Service Advisor Online Marketplaces/Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent … excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor ...

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders … inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans … account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast ...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans … account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast ...

Customer Service Operations Support Analyst Location: Newcastle upon Tyne, NE27 0QW Contract: Fixed-term (1 July 2026 - 30 June 2027) Hours: 37.5 hours per week - Monday to friday Pay Rate: £15.00 - £19.74 per hour (depending on experience) About the Role We are looking for a highly organised … detail-oriented Customer Service Operations Support Analyst to join our Customer Service Operations team. This role sits within a multi-skilled environment and requires a proactive individual with strong problem-solving abilities and a high degree of initiative. You will play a key role in supporting ...

Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact … quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting ...

Education Technology business as an Administrator, playing a key role in supporting schools and the wider Sales team. You will be responsible for processing customer orders accurately and efficiently, liaising directly with schools to answer queries, provide updates and ensure their orders are processed smoothly from initial enquiry through … completion. You will work closely with the Sales team to provide effective administrative support, ensuring customer information, orders and documentation are kept accurate and up to date. You will also communicate with internal departments and suppliers where required, helping to resolve any issues and ensuring schools receive a high ...

Support an efficient sales ledger function by managing customer invoicing, income processing, payment receipts, credit control, account enquiries and financial records. Completing a recognised finance apprenticeship, the role offers experience in accounting, customer service and administration, providing a foundation for a finance career. Role Finance System & Sales … Ledger Support: Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance Credit Control & Customer Service: Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records Financial Controls & Reporting: Process ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

summary An opportunity has arisen for to join the North Tyneside Recovery Partnership, based at the Customer First Centre, The Forum in Wallsend. Applicants should have previous experience of working in an admin role and hold excellent typing, IT skills and customer service skills, be resilient … understanding of complex and difficult service user group. Applicants will be expected to participate in rota cover for late clinic on Wednesdays as required. Applicants will need to demonstrate excellent organisational and communication skills and show a high level of accuracy and attention to detail. Main duties ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals.Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme.Create and iterate programme … across HMRC Lines of Business to identify reuse of components and patterns in services.Oversee live services and continuous improvement work for the product/service and management of vendor contracts as and when needed.Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … case volumes, trends, and performance Contribute to identifying recurring issues and continuous improvement opportunities What We're Looking For Experience in an administrative, complaints, customer service, compliance, or case management environment Strong organisational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, particularly ...

team to provide the required business analysis, interpretation and evaluation of findings. Work as a part of the small team ensuring all targets, safety, customer service and business needs are coordinated. Assisting with the preparation of leading and lagging safety data Skillset required: Ability to work collaboratively within … provided 5 x GCSE’s Grade C or above/NVQ Level 2 Full driving licence IT skills - experience In Microsoft Excel essential. Excellent customer service and people skills Please dont hessitate to apply or contact Angela Sinton for more information ...

grow, we're looking for ambitious Junior Recruitment Consultants to join our team. Whether you're a graduate or have experience in sales, customer service, hospitality, business development or another people-focused role, this is an opportunity to build a rewarding career with uncapped earning potential, structured progression … ambitious people with the right attitude rather than extensive recruitment experience. You might be a graduate, or you may already have experience in sales, customer service, hospitality, retail, business development or another commercially focused role. You'll ideally have: Excellent communication and relationship-building skills. A confident ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...