2 of 2 Customer Service Jobs in Surbiton

to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to … schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service … Web filtering products LGFL, Smoothwall, Sonicwall, Websense Experience with Sophos Enterprise Console and other managed antivirus systems Previous knowledge/experience within the education sector or MSPs beneficial Professional, customer service minded Solutions oriented with good problem-solving skills More ❯

product development roadmap for the insurance and reinsurance-portfolio analytics software product, FireAnt. This role involves strategic thinking, leadership, and hands-on execution to drive innovation, market success, and customer satisfaction. The candidate will collaborate with the analytics team and key stakeholders across IT, Finance, Data, Underwriting, and more to deliver top-tier software products and data services. The … Relationship Management: Oversee client onboarding, training, support, and travel to partner offices, initially focusing on the Middle East. Roadmap Development: Define and communicate the product roadmap, ensuring alignment with customer needs and technological trends. Cross-Functional Leadership: Collaborate with teams on requirements, design, support, and launch of product initiatives. Customer & Market Insights: Conduct research, gather feedback, and analyze … services. Stakeholder Updates: Keep stakeholders informed and act as a point of contact. Cost & Headcount Estimation: Plan project resources and costs. Quality Assurance: Ensure third-party deliverables meet requirements. Customer Advocacy: Represent the voice of the customer. Skills & experience Bachelor's or higher in Engineering, Physics, Data Science, or related fields. At least 10 years in a technical product More ❯