5 of 5 Customer Service Jobs in Kingston Upon Thames

to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to … schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service … Web filtering products LGFL, Smoothwall, Sonicwall, Websense Experience with Sophos Enterprise Console and other managed antivirus systems Previous knowledge/experience within the education sector or MSPs beneficial Professional, customer service minded Solutions oriented with good problem-solving skills More ❯

Clinical Director of Programming and Quality, the Data Analyst works collaboratively with the Operations and Management team to support operational and strategic decision-making and planning to maximize client service and meet accountabilities required by funders. The incumbent is responsible for the provision of data utilization and decision support analysis, monthly and quarterly reporting, management of data quality, administration … the Agency's ability to achieve identified strategic objectives. Key Responsibilities: Provides Data Utilization and Decision Support Analysis: Analyzes and compiles data from a variety of sources within the customer agency clinical database into meaningful information to support informed, evidence-based, operational, and strategic decisions. Prepares monthly service data reporting for quarterly report submissions to funders. Prepares CAPS … service targets with customer clinical management for annual submission to funders. Liaises with the client database system developers to recommend design improvements and resolve data integrity issues, ensuring the system is meeting the needs of the Agency. Coordinates with Client Services Leadership Team to ensure accurate completion of the Ontario Common Assessment of Need (OCAN). Supports the More ❯

Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support for software related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. excellent customer service skills and advanced technical knowledge and experience, as … technologies and the drive to ensure the Helpdesk achieves its primary objective meeting it’s SLAs. Troubleshooting and resolving complex Azure SaaS related issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure … Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. SQL Database Management: Azure SQL, on-premises SQL. Azure Active Directory (AD): Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced More ❯

center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯

product development roadmap for the insurance and reinsurance-portfolio analytics software product, FireAnt. This role involves strategic thinking, leadership, and hands-on execution to drive innovation, market success, and customer satisfaction. The candidate will collaborate with the analytics team and key stakeholders across IT, Finance, Data, Underwriting, and more to deliver top-tier software products and data services. The … Relationship Management: Oversee client onboarding, training, support, and travel to partner offices, initially focusing on the Middle East. Roadmap Development: Define and communicate the product roadmap, ensuring alignment with customer needs and technological trends. Cross-Functional Leadership: Collaborate with teams on requirements, design, support, and launch of product initiatives. Customer & Market Insights: Conduct research, gather feedback, and analyze … services. Stakeholder Updates: Keep stakeholders informed and act as a point of contact. Cost & Headcount Estimation: Plan project resources and costs. Quality Assurance: Ensure third-party deliverables meet requirements. Customer Advocacy: Represent the voice of the customer. Skills & experience Bachelor's or higher in Engineering, Physics, Data Science, or related fields. At least 10 years in a technical product More ❯