23 of 23 Customer Service Jobs in Sussex

define the future of American Express. Deliver a best-in-class digital servicing experience to everyone, everywhere, everyday. Site Services International are a team of problem-solvers, relationship managers, customer service experts, communicators, educators, technicians, analysts, engineers, project managers, facilitators, doers, thinkers and all-around helpful people. Our purpose is to ensure that Amex workplace technology works seamlessly … put colleagues at the centre of everything we do by maintaining the smooth running of the tech infrastructure, removing tech-related barriers and points of friction whilst providing impeccable customer service. How will you make an impact in this role? We have a fantastic open role based in our Brighton office for a Service Delivery Engineer,who will … be managing a team in our customer facing Technology Concierge, supporting our deployment of world class experiences for colleagues & engineering teams globally. This role will have access to cutting edge tools, engage with a progressive team, whilst working in a fast-paced environment where thinking outside of the box is championed.Your passion for service is critical for this More ❯

your efforts really matter, get in touch with Jamie Watson on (phone number removed) (9:00am-5:30pm). Benefits: Birthday day off Extra holiday benefits - increased allowance with service, plus options to buy/sell days Volunteering day - one paid day per year for charity work Wellbeing support - free mental health help and financial advice Health perks - free … and awards Retail & savings schemes - discounts and Save-As-You-Earn plan (post-probation) Social events - regular team building and gatherings The Requirements: Previous experience in B2B calling or customer-facing roles is helpful but not mandatory Excellent communication skills paired with strong phone etiquette Proficient and comfortable working with Microsoft Office and CRM systems Confident communicator with a … virtual appointments for Business Development Managers Tracking call progress and updating relevant details within the CRM system Developing a strong pipeline of upcoming opportunities across various divisions Delivering exceptional customer service while serving as a representative of the company More ❯

concerning the ever-changing cyber threat landscape. People - work collaboratively in a team environment and with a range of internal and external people Suppliers - regular interaction with 3rd party service providers, specialist technical consultants and cyber security tooling vendors. Communicate technical cyber security concepts to all kinds of colleagues across different levels of seniority to facilitate and ensure common … to become the best performing DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security. You will work with five disciplines within the … Cyber Security Team, Enterprise Architecture, Technical Teams, IT Service Providers, Project, Innovation, and partners to implement and improve the security infrastructure, systems, and services. Qualifications: Work experience: Experience in cyber security, preferably in a security engineering or a security architecture role. Hands-on experience in, implementing, and maintaining security solutions for multiple systems and using different security technologies and More ❯

Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do you thrive in environments where you can make a significant impact on customer satisfaction and team development? If so, we have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of … professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean … Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains, and Support Functions. Delivery Excellence: Ensure and exceed all SLAs and KPIs for our contracted Services Delivery Operations. Align with the More ❯

be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure … operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints … actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics More ❯

of our customers' brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise. Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: Rentokil Initial is a FTSE … UK, US, Australia, France and emerging Asian and Latin American markets. Contract based businesses with >85% retention rates. Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork. By living our values, we are better placed to offer consistently outstanding customer service. Qualifications We'd love to hear from you if you have More ❯

Food Service Associate FT Rotating Days & Evening shift with weekend and holidays as required page is loaded Food Service Associate FT Rotating Days & Evening shift with weekend and holidays as required Apply locations Brighton, MA time type Full time posted on Posted 2 Days Ago job requisition id 42533 Contributes to the Hospital's mission by supporting the … efforts of the food service/dietary teams' efforts to produce and distribute quality food to our patients and the communities we serve. This position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment. II. Job Relationships: Supervised and reportable to Food Operations Management Team III … able to effectively communicate with patients, visitors and other hospital staff. Assembles attractive daily menu items, accommodating diet restrictions, allergies, and ethnic preferences as noted by theDietary Order. Accommodates customer requests within nutrition guidelines. Maintains tray-line standards to ensure that patient trays are accurate, timely and of good quality. Ensures the maintenance of proper food temperatures and storage More ❯

ambitious local company who are looking to appoint a dedicated and friendly Mobile Technician, who will be an ambassador for the business, working a field based role to deliver service level agreement maintenance and undertake installations into client premises. Key responsibilities: Site visits to existing customer premises to conduct routine maintenance of plants Installation of new features and … plants into a new or existing customer premises ensuring customer satisfaction at every step Ensuring all movements of stock are documented to maximise stock control accuracy Collection of plant displays as and when required, as well as restocking of, or disposal of old plants, planters and materials Potential to expand role into refreshments department, including the dispatch process … and delivery of new orders, as well as machine maintenance and repair Requirements The ideal candidate for this role will possess excellent customer service skills and a presentable demeanor, ensuring a positive impression on clients. Attention to detail is essential, along with the physical fitness required to handle heavy plants and materials. Strong communication skills in English, both More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … the FluidOne group and ensuring alignment with the company's strategic goals. Technical Liaison: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand the customer base. Client Engagement: Engage with clients to understand their requirements, provide … tailored solutions and ensure customer satisfaction. Performance Monitoring: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management. Market Analysis: Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats. Qualifications: Proven experience in a sales leadership role within the IT services industry. Strong business development skills with a track More ❯

QA Batch Release Specialist Closing Date for Applications - 2nd July (COB) The QA Batch Release Specialist will review and release batches to supply fully compliant material with delivery of customer service whilst maintaining quality and safety standards for the area of their responsibility. We create a place where people can grow, be their best, be safe, and feel … on our webpage Life at GSK GSK In this role you will: Review and verdict documents from production areas for bulk and intermediate product release while maintaining an efficient service in line with customer demands for the release of manufactured batches. Give advice and assistance across site on a range of GMP topics. May be expected to carry … for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage More ❯

of our customers' brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise. Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: Rentokil Initial is a FTSE … UK, US, Australia, France and emerging Asian and Latin American markets. Contract based businesses with >85% retention rates. Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork. By living our values, we are better placed to offer consistently outstanding customer service. Qualifications We'd love to hear from you if you have More ❯

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees More ❯

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees More ❯

Field Service Engineer SALARY - Up to 40,000! LOCATION - Horsham What We Offer: Group Pension Plan - Matched contributions up to 5% Income Protection & Employee Assistance Program Company Share Incentive & Save-As-You-Earn Scheme Gym Membership Discounts Rewards Platform - Including high street discounts, employee benefits, and health & wellbeing offerings Role Overview: As a Field Service Engineer, you will … advanced surveillance and fire control systems across naval, land, and vehicle platforms. You'll be responsible for installing, maintaining, and optimising hardware and software products, all while delivering exceptional customer service. Key duties include conducting offsite repairs, system installations, and post-service reporting, as well as assisting in sales demos and equipment trials. You'll also perform factory … acceptance testing, risk assessments, and continuous improvement initiatives, ensuring system reliability and customer satisfaction. What We Need From You: Proven experience maintaining complex systems in military environments (naval, army, or air force). Strong electronics expertise, including microcontrollers, servo tuning, and a fundamental understanding of radar, optics, and communication systems. Solid knowledge of mechanical and electro-mechanical systems, with More ❯

and Sustainable leisure operator we can be and we know we all have a part to play to reduce the impact on the environment. Colleagues - our teams are the service! We can't achieve anything without them and hopefully this could be YOU! If you care about delivering great customer experiences, want to give something back to the … to supporting all of our objectives at Arun Leisure Centre. You will be responsible for the safety and welfare of children placed under our care, and for delivering excellent customer service when dealing with parents as well as their children. You will have previous experience of looking after children, and a passion for facilitating children's development through … the post may close prior to the specified closing date. Please apply as soon as possible if interested. Hours: Casual hours, as and when required. Experience of delivering excellent customer service Experience of working directly with customers, especially with children Excellent communication skills and personal presentation, with a genuine desire to work with children to ensure they have More ❯

more opportunities for you to showcase your skills Fantastic career growth opportunities Security Officer Role: Protect staff, stock & customers Prevent theft Partner with store management teams Deliver professionalism and customer service Use ASCONE for shoplifting prevention ️ Ensure safety of employees and Customers Visible deterrent presence Requirements: Valid SIA license UK right to work & 5-year history Customer service skills ️ Smart appearance Ability to follow procedures Calm under pressure Retail/leisure experience (preferred) We Offer: Pay rates from £13ph Training & career paths Financial Support - Ability to access your pay before payday Pension scheme 28 days holiday ️ Uniform & Body Worn Videos Benefits portal Retail, dining and gym discounts ️️ 24/7 Doctor on Line & Counselling services More ❯

role supports the Head of Ecommerce and plays a key part in maintaining and optimising website performance. Based in Haywards Heath, the Ecommerce Assistant collaborates across the product, marketing, customer service, and development teams to deliver a high-quality user experience. Website Maintenance & Optimisation Regularly review and optimise website content, ensuring all information is accurate, timely, and aligned … usability and conversion rates. Content & Merchandising Manage content uploads for landing pages, banners, promotional campaigns, and blog content across the site. Visually merchandise product categories based on performance data, customer insights, and seasonal trends. Own the search and merch platform including rule creation and implementation. Collaborate closely with the product and marketing team to ensure timely and accurate product … team to ensure paid channels are aligned to trading plan with a tailored landing page strategy. Performance Analysis & Reporting Utilise Google Analytics and other analytics tools to regularly review customer behaviour, site performance, and identify opportunities for improvement. Contribute to the preparation of weekly and monthly ecommerce performance reports, providing actionable insights. Customer Experience Work closely with Customer More ❯

workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯

emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes. Conduct systems performance analysis and provide feedback to functional leads and colleagues in the Continual Service Improvement function. Contribute to IT International projects as needed and as coordinated by the assigned project manager. The EUSS Apprentice reports to the Regional Operations Manager and receives functional … to perform off-hours activities, both on site and remotely. Competencies: Some IT technical support skills and knowledge of operating systems and software Some troubleshooting and problem solving skills. Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when required. Capable of managing multiple tasks at once with a positive attitude More ❯

Analyze incident data to propose resolutions and prevent future incidents. Requirements Excellent communication and organizational skills. Proven experience in Incident and Problem Management. Self-motivated with a focus on customer service. CRB Security Check clearance. Qualifications and Experience Knowledge of IT infrastructure components such as hardware, databases, and networks. Understanding of IT concepts and architectures. Awareness of business-critical More ❯

foster a dynamic and supportive environment. Supported by (and reporting to) the team leader, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers. You'll love it here if: You're eager to learn and grow in a supportive environment where your hard work is recognised. You take pride … of skills we believe will lead to success in this role. We'd love to hear from you if you have these essentials to thrive in the role Proven customer service experience to build lasting client relationships and secure referrals. Proficiency in IT to navigate multiple systems seamlessly. A solid understanding of Data Protection and processes for compliant … handling of information. The ability to work independently and take initiative to drive results. Dedication to customer service to foster positive interactions and ensure client satisfaction. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call to test your More ❯

and networking equipment. This role is critical in ensuring the smooth operation of the organisation s IT infrastructure by diagnosing, repairing, and upgrading end-user equipment while delivering excellent customer service. Key Responsibilities: Support end-users with complex IT issues beyond the scope of the IT Helpdesk. Install, configure, troubleshoot, and maintain end-user devices, including desktops, laptops, mobile More ❯

in order to promote and sell Howdens kitchens, appliances and accessories to the Social Housing Sector. The successful candidates must be able to demonstrate a passion for delivering excellent customer service and an exceptional talent for building and securing business relationships. What will I be doing? - Meeting and surpassing sales targets through developing new and existing contracts - Making … Experience selling in the field/Area or across a region is a must - Anyone with experience selling kitchens or similar products is advantageous. - A passion for delivering excellent customer service and an exceptional talent for building and securing business relationships - Passionate about customer care and building business through trust and recommendations - Computer literate - Hold a full … we can offer you: - £45-60,000 OTE - Company car, laptop and mobile - Pension plan (up to 12% employer contributions) - 25 days rising to 27 days after 5 years service and 30 days after 10 years service - Staff discount on Howdens products - Share awards and prize draws About Howdens: Howdens Joinery is the UK s number one trade More ❯