23 of 23 Customer Service Jobs in Sussex

Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £26,000 £29,000 per annum, dependent on experience. Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯

us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a Service Delivery Coordinator, you're integral in ensuring an outstanding service delivery for our Clients. Working closely with operational teams you apply your Client … service. You achieve this by being the communication link between your operational team and the Client. You work with urgency and clarity, using your customer service expertise to support moving the screening forward and encourage efficient workflow. Accountabilities Always deliver outstanding customer service to Clients. Working … collaboratively and communicating effectively with Operational teams and Clients to ensure service delivery expectations are met. Processing all tickets/queries in line with agreed Service Level Agreements. Ensuring compliance with the company's Data Protection, Information Security, Health & Safety, Dignity at Work and IT Acceptable Use policies More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the … Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including More ❯

with the Global Workday Solution Managers as well as the country HR and Operations teams. The Workday Analysts are responsible for providing a responsive service supporting the adoption, development and continued deployment of Workday. This opportunity provides technical and function administration of Workday and will include day-to-day … reporting capabilities to support evidence-based decision-making. Maintain a reporting catalog, build custom reports, dashboards, and discovery boards. 3. User Training and Support: Customer Service: Provide excellent and consistent global customer service to all Workday users. Training and Documentation: Provide Workday training to employees at … up-to-date on Workday system updates, releases, and best practices. Requirements: Experience: At least 1 year previous HRIS Support Experience with Workday Managing service requests via a Ticketing system, e.g. ServiceNow Development of Dashboards, Matrix and Composite Reports Mass transactions, such as Uploads Experience with Workday Integrations Knowledge More ❯

the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by … guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints … Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support More ❯

weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender. 4 weeks annual leave with the option to purchase more. 13 weeks long service leave after seven/ten years. Salary packaging options. 17% superannuation, with the option to reduce … and technology services are vital to enabling the university strategic objectives. About the opportunity Deliver IT Support to end-users in line with IT Service Level Agreements and ensure customer satisfaction. Design and implement new systems in accordance with appropriate build guidelines and processes. Identify problem candidates, perform … root cause analysis, develop documentation for known problems and make recommendations. About you Relevant University degree, ITIL certification or significant experience in Service Delivery process is essential. Substantial relevant computing experience in a customer service role. Demonstrated experience with field/on-site support of complex IT More ❯

are used both internally and externally with customers. Recommend metrics & KPIs to measure outcomes as the program expands and evolves to help ensure outstanding customer experience. In partnership with JJIT, oversee both front and back-end technology enhancements and implementations required to help improve the CAR-T Order Fulfillment … improvements brought forth with AI and other technologies. Through VOC, data & analytics, and Market Research, identify new ways & processes the team can deliver superior customer experience Train internal stakeholders (home office and customer/field facing teams) on internal and external dashboards/technology improvements and bring customer … in the shoes of the customers and patients you support and the providers who care for them. You are passionate about delivering a great customer experience. You hold yourself, your team, suppliers, and partners to a high standard. You welcome the challenge of working in a highly visible and More ❯

repair industry? UBREAKIFIX is looking for a General Manager to lead our Brighton, MI, location. Join a team that values innovation, teamwork, and outstanding customer satisfaction. In this role, you'll oversee daily operations, grow sales, and deliver top-tier service experiences. We offer a competitive salary and … reports for upper management. Ensure compliance with company policies and industry regulations. Qualifications Proven experience in a managerial role, preferably in a retail or service-oriented environment. Strong leadership skills with a demonstrated ability to manage and inspire a team. Exceptional customer experience. High level of execution, reliability … compensation package with the potential for substantial earnings through bonuses and commissions. If you are a dedicated individual with a passion for technology and customer service, we invite you to apply and be part of a company that values your contribution and invests in your success. More ❯

delivers bespoke technical solutions to major customers. As a Sales Administrator, you'll provide administrative and operational support, ensuring smooth sales processes and exceptional service delivery. You'll handle order processing, customer quotes, sales data logging, and more. With your organisational skills and attention to detail, you'll … manage multiple tasks and keep projects on track. What will you do? Obtain pricing, produce customer quotes & raise purchase orders for the Account Directors Maintain the Database Management & creation of Customer Contracts Liaise with customers and vendors for delivery of goods Book Engineers travel & accommodation Work closely with … What you'll need Excellent organisational and time management skills Administration experience, using excel and word Experience with CRM databases Deliver outstanding level of customer service via phone, email and letters Effective at managing multiple competing priorities Excellent attention to detail Nice to have Experience with Microsoft packages More ❯

threat landscape. People - work collaboratively in a team environment and with a range of internal and external people Suppliers - regular interaction with 3rd party service providers, specialist technical consultants and cyber security tooling vendors. Communicate technical cyber security concepts to all kinds of colleagues across different levels of seniority … DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security. You will work … with five disciplines within the Cyber Security Team, Enterprise Architecture, Technical Teams, IT Service Providers, Project, Innovation, and partners to implement and improve the security infrastructure, systems, and services. Qualifications: Work experience: Experience in cyber security, preferably in a security engineering or a security architecture role. Hands-on experience More ❯

Verbal, Knowledge Of Basic Computer Programs, Able To Keep Confidential Information Regarding Patients, Team Members, Able To Withstand Crisis Situations, Has Skills To Provide Customer Service To Patients, Team Members And Visitors, Experience With Excel, Power Point, Word, Visio, Etc. Credentials Education Essential: Associates Degree in related field More ❯

the Technical SEO team to define the correct strategy and delivery schedule to meet the needs and objectives of the client. Maintain high quality service delivery in terms of efficiency and client satisfaction Working with client development plans and internal processes to deliver long-term client relationships. Documenting all … very outset, and to ensure that each project makes a positive contribution to the overall client strategy. Empathetic to client perspectives and needs. High customer service orientation with a stellar record of account management and client satisfaction. Exceptional verbal, written and visual communication skills. Experience of successfully managing More ❯

and nurse responsible for the patient while remaining in constant attendance at the patients bedside until relieved. IV. Responsibilities/Essential Functions: Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards and works under the CARES philosophy More ❯

safer, sustainable and more connected world. Why you should Join Us Responsible for conducting quality engineering assessments and defect investigations to support KPIs, production, customer service, and a Zero Defect culture . Main Responsibilities: Assist in Material Review Board (MRB) activities on the shop floor. Address customer … Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Location: HASTINGS, ESS, GB, TN38 9RF City: HASTINGS State: ESS Country/ More ❯

on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment. Key Responsibilities: Provide front-line IT support at the on-site Tech … cover with agreed time off in the week Requirements: Proven experience in a 1st line/Level 1 IT support role Excellent communication and customer service skills Ability to work both independently and as part of a team Full, clean UK driving licence (essential for airside driving certification More ❯

local community, because you care about the people. A bit about you Upbeat, independent and self-motivated Organised, punctual and ready to deliver great customer service Think of yourself as a people-person and a friendly face in the community Happy walking for long periods and working outside … an hourly rate of £12.54p/hr Overtime is paid at 1.25 x the normal hourly rate 22.5 days holiday, rising with length of service (pro-rata) Full uniform provided Company pension scheme with competitive contribution rates Lots of opportunity to develop a career, including our trainee manager roles More ❯

SEO and content management Project management Excellent communication skills, both written and verbal Strong attention to detail Ability to manage time and workload effectively Customer service Key responsibilities: Manage all online platforms including Amazon and eBay to achieve business targets Develop and implement effective strategies to boost E … Commerce sales Manage pricing on all online platforms Monitor performance of online sale websites and customer data Collaborate with marketing and sales teams to improve website performance Create and optimise product listings, content, and maintenance Monitor changes in product sales Stay up to date with latest E-Commerce trends More ❯

SEO and content management Project management Excellent communication skills both written and verbally Strong attention to detail Ability to manage time and workload effectively Customer service Key Responsibilities: Manage all online platforms including Amazon and eBay to achieve business targets Develop and implement effective strategies to boost E … Commerce sales Manage pricing on all online platforms Monitor performance of online sale websites and customer data Collaborate with marketing and sales teams to improve website performance Create and optimise product listings, content, and maintenance Monitor changes in product sales Stay up to date with latest E-Commerce trends More ❯

and repair fire alarm systems, CCTV, access control, and intruder alarms. Perform system testing and inspections to ensure compliance with safety regulations. Provide excellent customer service, including troubleshooting and resolving technical issues. Assist with system upgrades and site surveys. Maintain accurate service reports and documentation. Qualifications: Proven More ❯

office, candidates will need access to their own vehicle. Key Responsibilities: - Technical support for customers and colleagues, ensuring a high level of communication and customer service is maintained at all times - Research and answer technical questions and queries in a professional and timely manner - Ensure you keep up More ❯

an ASK Italian Chef, we value: Passion: A love for people, diverse cultures, food, and all things Italian. Hospitality: A welcoming attitude, making every customer feel at home. Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service … Behaviour: Every team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers. Join Us: At ASK Italian , we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant More ❯

diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team. Hospitality: A welcoming attitude, making every customer and Team Member feel at home. Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to … detail and a commitment to excellent food, service, standards and team development. Behaviour: The desire to lead and work collaboratively with the General Manager and team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional … food and service to all customers. Join Us: At ASK Italian , we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we More ❯

for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore … for each vacancy as required. Fault finding to component level with or without the aid of drawings and circuit diagrams. Documenting all repairs on customer services databases. Liaising with Repair Centre management and other departments to deal with problems and inquiries. Comply with Cubic's values and adherence to … for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS More ❯