Customer Services Performance Delivery Lead
- Hiring Organisation
- HM Land Registry
- Location
- Swansea, Wales, United Kingdom
Salary £61,923 Location Swansea, Wales, SA7 9FQ Job summary The Customer Services Performance Delivery lead is a key senior leadership role within Customer Services Group (CSG), responsible for leading and developing CSG's central performance, insight, services and Project control functions. The postholder will work across … whole of Service Delivery to translate insight into action, improving customer outcomes, operational performance, organisational resilience and delivery of strategic priorities. Passionate about people and public service excellence, the individual will be accountable for establishing a high-performing operational function that brings together workforce planning and resource ...