12 Customer Service Jobs in West Wales

Overview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real … that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation. Customer Service Skills: Builds trust and confidence with clients. Adaptability: Has the ability to learn and adapt quickly to new information and technology. Teamwork … commercial banking Provide financial advice and establish accounts for investment and retirement needs Qualifications: Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First more »

Overview: Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools … referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability : Has the ability to learn and adapt quickly to new information and … following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to more »

1st Line Service Desk | Up to £28k |Swansea The Company They are a rapidly expanding MSP based in Swansea that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment … to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

with the support of an operations specialist. This role engages in outbound calling activities to generate new business opportunities and drives accountability for proactive customer outreach with the branch sales team. You will leverage your team and your own expertise in consumer and small business financial needs. This position … Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that … supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team. Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Operations and Administration- Comply with all regulations, bank more »

To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »

Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients with a high level of customer service Keeping calm under pressure and maintaining … systems with new or changed information arising from tickets. Covering on calls shifts on a rotated basis. Expectations: Confidence and understanding whilst dealing with customer requests. React urgently to escalated service tickets. Good sense of prioritisation and sound, security-focused decision making. Driving License - Mileage allowance or company more »

bonus, you will have access to exceptional ongoing training and development opportunities. If you are a motivated individual with a passion for IT and customer service, we want to hear from you! Vibe Recruit is acting as an Employment Agency in relation to this vacancy. more »

bonus, you will have access to exceptional ongoing training and development opportunities. If you are a motivated individual with a passion for IT and customer service, we want to hear from you! Vibe Recruit is acting as an Employment Agency in relation to this vacancy. more »

stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of … with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused more »

Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota · Dealing with customer queries or complaints efficiently and professionally · Ensuring the building is maintained to the highest 5* standards · Proactively form positive working relationships with customers, getting … Deliver tours of the building to prospective customers * What experience are we looking for in a Duty Manager? · 2+ years' experience delivering exceptional 5* customer service · Experience managing others, training others and supporting staff development · Experience in assisting to manage a commercial building (for example a hotel), dealing more »

required for 2 days a week in the Swansea office, additional car allowance if you live far away. Required Experience: * Dynamics 365 CE (ideally Customer Service) configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Power Automate (Cloud Flow) skills (at scale) * Strong Canvas more »

Day working week (8-hour day) Generous Benefits Package Job Responsibilities: Ensuring that Projects are completed for our clients with a high level of customer service and within the originally scope timelines. Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership … a functional perspective and efficiently translating these requirements into the relevant technical scope where the task requirement is unclear. Role Expectations As the primary customer facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Project engineers are expected … to be focused on the business requirements of the customer and alert to timescale demands and priorities and keen to take ownership of issues which arise. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues to be done without more »