2 of 2 Customer Service Jobs in Truro

The Service & Team: You will be working in the dynamic User Environment, Identity and Mobile team, reporting to the team Product Manager. The team sits within Information Services, part of the Customer and Business Operations Directorate, and provides a variety of key services to the Council's staff … Provide specialist advice and guidance in packaging Windows client applications. Operational Support: Manage the operational support of end user IT solutions and services, ensuring service, contractual, and regulatory requirements are met. Project Involvement: Act as Technical Lead in product or project delivery, producing low-level designs and translating architectural … designs into operations. Incident Management: Act as third-line support for incidents, problems, and changes to solutions and services. Service Improvement: Provide expert technical consultancy and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. This position will be subject to a basic criminal More ❯

a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with … you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training More ❯