Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customerservice is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If … this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training and opportunities for progression. Please More ❯
have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customerservice is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If … this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity - telephone, email etc. Office 365/Azure Active Directory Exchange Networking - DNS, Firewalls, Routers Customer focused Desired Skills: Certifications - MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training and opportunities for progression. The More ❯
as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. They will support the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established … and take initiative. Eager to continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customerservice skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. Keeping up to date with … product knowledge, technical, and regulatory changes. Managing other Shift workers. Qualifications and requirements for the Technical Support Engineer: Desirable Experience: Experience in CustomerService and Network Operations. Technical Engineering background. Familiarity with MOD systems and equipment support. Hands-on experience with Inmarsat and/or VSAT systems. Knowledge of customer equipment and systems, including: Maritime satellite equipment More ❯
have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customerservice is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach click More ❯
have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customerservice is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯