20 of 20 Customer Service Jobs in Cornwall

Join to apply for the Senior Student Enquiries Advisor role at King's Service Centre 3 days ago Be among the first 25 applicants Join to apply for the Senior Student Enquiries Advisor role at King's Service Centre Department: IT Services - Service Management Location: Newquay, Cornwall, UK Application Deadline: 30 June 2025 Department: IT Services - Service … students to get the information they need quickly and easily and also to engage with their programme and university life more broadly, through the management of inbound enquiries and service requests, static and dynamic digital content, and outbound communications. Supported by a comprehensive knowledge bank (Student Services Online), you will provide world-class 1st line support to various enquiries … from current students, alumni, and third parties, received through online forms, phone calls, and web chat. Your goal is to deliver exceptional customer satisfaction, personalised service, and meet defined service performance KPIs. As a member of our Newquay-based Service Desk team, you will be part of a team that manages the student’s lifecycle from More ❯

not just your safety partner but also your pathway to success. About the Role The purpose of the Helpdesk is to ensure that our clients receive the best possible service from our dedicated software Helpdesk Team supporting our in-house Property Risk and Compliance Management System. Reporting to the Helpdesk Manager, you will be responsible for resolving customer … channels: Email, telephone, and chat. Respond to Helpdesk requests within the required SLA. Progress and resolve all tasks in line with Helpdesk procedures and SLAs. Contribute to Team and Customer knowledge base. Prepare customer reports. Conduct data analysis. Investigate system errors. Test new system functionality. Providing excellent customer service ensuring all Helpdesk tasks are completed to … the customer’s satisfaction. Support our clients’ software customisation and provide a knowledge base to their end users to enable maximum functionality. Maintain good communications at all times with your team members and colleagues within the business who utilise the support of the Helpdesk. Maintain system competence by ensuring you remain up to date with changes and developments in More ❯

looking for an experienced Administrator for a 10 month maternity leave cover stating at the end of June 2025. Administrator Skills and Qualifications: Previous experience in an administrative or customer service role. Proficient in Microsoft Office 365 (Word, Excel, Outlook etc). Excellent organizational and time-management skills. Strong communication skills, both written and verbal. High level of More ❯

have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If … this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training and opportunities for progression. Please More ❯

uncapped commission Company Car or Car Allowance Key responsibilities of aBranch Manager -Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations … Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care/customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full More ❯

uncapped commission Company Car or Car Allowance Key responsibilities of aBranch Manager -Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations … Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care/customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full More ❯

reliable support Ensure all property cleans are covered and completed to standard Oversee relationship management, recruitment, and performance of self-employed suppliers Resolve housekeeping, maintenance, and quality issues within service level agreements Onboard new suppliers, ensuring proper setup and training on the KEA system Keep the Property Services HUB in Chester informed and updated on supplier activity Maintain and … monitor the preferred supplier network to meet service standards Support the Chester HUB team and provide emergency out-of-hours cover on a rota Conduct property visits to ensure quality and address NPS feedback effectively Troubleshoot supplier-related issues and resolve property owner queries Guide and support new suppliers and, when needed, assist with cleaning or minor maintenance. Skills … to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike. All we ask if you have the following: Full UK Driving License Excellent customer services experience Proven negotiation skills and ability to influence Outstanding verbal communication skills IT literate – MS office and databases Good problem-solving skills Ability to work well under pressure More ❯

Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls … satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and … professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and More ❯

Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls … satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and … professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and More ❯

Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role involves both 2nd line support and … responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also … employs approximately 250 people worldwide. Industry Sector: SatCom, Maritime What You’ll Do: Deliver 2nd line support for satellite, IT, and network infrastructure across a 24/7 global customer base Handle routing, switching, and RF troubleshooting issues on remote and local systems Resolve satellite-related faults and interpret satellite link statistics to support problem-solving Proactively monitor technical More ❯

you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands-on technical support across satellite communications, IP networking, and firewall systems—keeping critical services online … a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. What You'll Do: Deliver 2nd line support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining … customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery What You’ll Bring: Solid background in network or technical support (NOC or similar) Strong troubleshooting skills with IP networking (CCNA, JNCIA, etc. a plus) Excellent communication and More ❯

Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global client base across satellite communications … IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior team members to ensure continuous … and technical documentation What We're Looking For: Essential : Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customer service skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/7 shift rota Desirable : Experience supporting More ❯

profitability for the designated region - Devon & Cornwall. To increase the number of trading accounts in the region by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category up selling. To represent the company to the market and to represent the market to the company. The Requirements: Proven … team work skills. Fantastic communication and relationship building skills. WSET Good specialist knowledge of the drinks industry, products and the on trade market. Commercial experience in selling wine Excellent Customer service skills. Use of Microsoft Excel for spreadsheets and records. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for More ❯

have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If … this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity - telephone, email etc. Office 365/Azure Active Directory Exchange Networking - DNS, Firewalls, Routers Customer focused Desired Skills: Certifications - MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training and opportunities for progression. The More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. They will support the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established … and take initiative. Eager to continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. Keeping up to date with … product knowledge, technical, and regulatory changes. Managing other Shift workers. Qualifications and requirements for the Technical Support Engineer: Desirable Experience: Experience in Customer Service and Network Operations. Technical Engineering background. Familiarity with MOD systems and equipment support. Hands-on experience with Inmarsat and/or VSAT systems. Knowledge of customer equipment and systems, including: Maritime satellite equipment More ❯

in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to … benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure. Managing raised concerns through to resolution, either directly, or with the assistance of internal and external resolver groups. To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act More ❯

have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach click More ❯

have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯