5 of 5 Customer Service Jobs in Cornwall

Service Management Specialist

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … keep everything in top shape. Want to come and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week ...

2nd Line IT Support Engineer

Hiring Organisation
SER Limited
Location
Redruth, Cornwall, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
Line IT Support Engineer Redruth, Cornwall £30,000 – £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support Engineer to join their technical team. This is a great opportunity … will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. You’ll work closely with senior engineers and the wider service desk to deliver efficient and effective IT solutions. Key Responsibilities Provide ...

Service Management Specialist

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

Digital Elective Care Lead

Hiring Organisation
Royal Cornwall Hospitals Trust
Location
Truro, TR1 3LJ, United Kingdom
Salary
£38682.00 to £46580.00
administrative and clerical processes and excellent communication skills. This pivotal role will support the Trust in transitioning from PAS to eCare, driving service transformation and ensuring elective care processes align with programme objectives. This is a fixed term contract until 31 July 2026. We recognise this is a challenging … judgement, support improvements in key areas such as referral management, inpatient and outpatient correspondence, collection of pre-procedure information and diagnostic workflows. Contribute to service redesign initiatives, optimise processes, and improve patient experience. Support data migration and testing cycles, ensuring accuracy and continuity of patient information. Use analytical, negotiation ...

Service Management Specialist

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … nights (4 days on, 4 days off, 4 nights on, 4 days off, repeat) In this role, and within our 24/7 Service Management Centre, youll manage cases with accuracy and pace, making sure all details are logged to a high standard and within SLA timeframes. Youll prioritise ...