St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week 08:0016:00, 1 week … of 6-hour days with on-call duties. Additional tasks include reporting, maintenance, and managing supplier access in a dynamic, collaborative setting. What youll bring? Youll have an outstanding customerservice skills and are someone both customers and colleagues can rely on for high-quality work. With a positive attitude, you overcome challenges and build strong relationships. You More ❯
. Support Microsoft 365, Active Directory, and Windows environments. Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Keep accurate records of all work and customer interactions. Collaborate with the Plymouth-based Support Desk on escalated issues. Provide excellent customerservice, offering guidance and reassurance where needed. Participate in training and assist in … of Microsoft environments; networking experience is advantageous (training provided). Full UK driving licence and willingness to travel across Cornwall. Strong communication and interpersonal skills. Organised, proactive, adaptable, and customer-focused. Benefits: Up £32,000 DOE Company electric car with personal use Business mileage reimbursed 25 days annual leave + bank holidays, increasing with service Workplace pension and More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
this is ESSENTIAL experience required - You MUST also live in Cornwall or be prepared to relocate.* Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a … support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior … What you'll need: UK MSP background - ESSENTIAL Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customerservice mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer sites Eligible for BPSS clearance This is a brilliant opportunity More ❯
. Support Microsoft 365, Active Directory and Windows environments. Carry-out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Keep accurate records of all work and customer interactions. Collaborate with the Plymouth-based Support Desk team on escalated issues. Deliver friendly, professional customerservice, offering guidance and reassurance when needed. Undertake training and to … m afraid) The Opportunity: My client working within the technology sector are currently looking to recruit for an IT Field Engineer that will see you reporting into the Field Service Manager and where you'll be out and about, visiting different client sites. You will be providing on-site IT support as well as conducting installations and maintenance work More ❯
Newham, Truro, Cornwall, England, United Kingdom Hybrid / WFH Options
Jobline UK
and business objectives In-depth understanding of business systems and their operational significance Strong communication, organisational, and analytical skills Experience in a hybrid team environment and a background in customerservice or stakeholder management Desirable Skills: Familiarity with systems supporting HR, finance, or data management Experience with project management tools and data analytics Benefits: Work from home Culture … that promotes personal and professional growth Be part of a team that is dedicated to making a difference and providing exceptional service How to Apply: If you are passionate about business systems and ready to make a significant impact, we invite you to apply. Please send your CV to Danielle today. Closing Date for Applications: 12th September Job Code More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
Monday Thursday 9:00 AM 5:00 PM Early Finish Friday- 9:00 AM 4:30 PM Desired Qualities, Skills and Knowledge: Recently completed college or equivalent education. Previous customerservice experience (preferred but not essential). A willingness to learn and develop new skills. Confident and clear communicator. Comfortable answering and speaking on the phone. Your Training More ❯