Customer Service Jobs in Walsall

5 of 5 Customer Service Jobs in Walsall

White Goods Engineer

Walsall, Staffordshire, United Kingdom
MacStaff
You will like White goods field service/repair in WS, WV, TF postcode areas for an up-and-coming company, with a family feel but an impressive big brand client base. They have a Walsall Depot/HQ and operate primarily in West Midlands. They specialise in service of electronics and technical products and act as customer service, warranty, returns and refurbishments for partner organisations. They are ambitious, growing and are a great employer for experienced Appliance/White Goods Service Technicians/Engineers who are open to a new challenge. The Role The … White Goods Engineer job involves undertaking service maintenance and repair to white goods at customer premises at allocated postcodes in Birmingham, Walsall, Wolverhampton & Telford areas. Specifically, this includes warranty checks, fault-finding, troubleshooting, repair and modification to washing machines, tumble dryers, fridges, freezers and cookers according to your More ❯
Employment Type: Permanent
Salary: GBP Annual
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Mobile Generator Engineer

Walsall, Staffordshire, United Kingdom
Path Recruitment Ltd
Join a leading equipment hire specialist offering long-term career growth, advanced training, and exceptional earning potential. As a Mobile Generator Engineer, you'll service, maintain and repair diesel generators ranging up to 1250kVA across customer sites in Birmingham, Wolverhampton and surrounding areas. You'll be part of … leave plus bank holidays Clear career progression within a national business Pension scheme and additional company benefits Key Responsibilities as the Mobile Generator Engineer: Service, fault-find and repair mobile diesel generators (up to 1250kVA) Attend breakdowns and complete preventative maintenance Complete service reports and compliance documentation accurately … Participate in an on-call rota with generous standby and overtime pay Deliver high levels of customer service and uphold strong safety standards About the company: National equipment hire group with a strong engineering backbone Invests heavily in staff development and accredited training Operates one of the UK More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Information Technology Support Manager

walsall, midlands, United Kingdom
Wynne Consulting
a good knowledge of software systems, networks and software development, to join their expanding team with leadership qualities. The Support Manager will be supporting customer-orientated solutions within the manufacturing and utilities sectors. They are looking for team players who can help fulfill its goals of growth and market … Responsibilities and Duties Working as a member of the Systems Support team to: Ownership of the support function, driving initiatives and improvements to maximise customer satisfaction Line management duties of Support Team members including employee appraisals Identify team training requirements to fulfill customer support agreements Management and reporting … of KPIs within customer SLAs Key decision maker in prioritisation, delegation and escalation of systems support Develop the case management system to ensure efficient and effective customer service Work with Sales to communicate opportunities arising from support cases and upcoming contract renewals Administer out of hours support More ❯
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Head of Digital Product

Walsall, England, United Kingdom
HomeServe UK
team to deliver end-to-end digital products, from strategy to post-launch performance. You'll be an evangelist for digital-first solutions, ensuring customer-facing operations are streamlined, automated, and supported by the right technology, culture, and people. Key Responsibilities: Set the strategic direction for digital and automation … across the business, with a focus on delivering measurable business benefits. Lead the development and delivery of digital product strategies, driving improved acquisition, customer self-serve, and automation capabilities. Manage and mentor product teams, ensuring seamless collaboration to execute the digital delivery plan. Work closely with stakeholders to present … track progress with data and KPIs, and build compelling business cases for investment. Champion the use of Conversational AI and NLU technology for automating customer service interactions. About You: You’re outcome-focused and passionate about digital product management, automation, and customer experience. You have experience leading More ❯
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Head of Digital Product (Walsall)

Walsall, West Midlands, UK
HomeServe UK
team to deliver end-to-end digital products, from strategy to post-launch performance. You'll be an evangelist for digital-first solutions, ensuring customer-facing operations are streamlined, automated, and supported by the right technology, culture, and people. Key Responsibilities: Set the strategic direction for digital and automation … across the business, with a focus on delivering measurable business benefits. Lead the development and delivery of digital product strategies, driving improved acquisition, customer self-serve, and automation capabilities. Manage and mentor product teams, ensuring seamless collaboration to execute the digital delivery plan. Work closely with stakeholders to present … track progress with data and KPIs, and build compelling business cases for investment. Champion the use of Conversational AI and NLU technology for automating customer service interactions. About You: You’re outcome-focused and passionate about digital product management, automation, and customer experience. You have experience leading More ❯
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