Customer Service Jobs in Warrington

1 to 25 of 28 Customer Service Jobs in Warrington

Provisioning Manager

Warrington, Cheshire, North West, United Kingdom
NMS Recruit
of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »
Employment Type: Permanent
Salary: £60,000
Posted:

Administrator

Warrington, United Kingdom
Optimise Healthcare Group
member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »
Employment Type: Fixed-Term
Salary: Negotiable
Posted:

On Net Service Delivery Agent

Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
NMS Recruit
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a … s inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Freedom of Information Officer

Winwick, Warrington, United Kingdom
Mersey Care NHS Foundation Trust
job The post holder's main duties will be to provide a comprehensive and effective Freedom of Information (FOI) and Environmental Information Regulations (EIR) service ensuring compliance with Trust policies, procedures and national legislation, including the processing of requestsunder the Freedom of Information Act 2000 and the Environmental Information … out duties in such a way as to make a direct and positive contribution to the organisation. The post holder will provide a professional service to the general public and any other parties who may contact the team. About us Mersey Care is one of the largest trusts providing … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Internal Sales Person

Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Meridian Business Support Limited
Opportunity for Hybrid Working No bank holiday working required Benefits: 25 days holiday plus your birthday day off after 1 years service Pension scheme & Life assurance Great online training academy Employee focused company with progression opportunities As an Internal Sales Person , you will provide excellent customer service to our key customers over the phone and via email to drive customer loyalty . You will be managing the sales activity, processing orders and utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience. You will also use your great communication … our branches and engineers to ensure a smooth installations process. Internal Sales Person - Background, Experience & Attributes desired: Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality) Electrical knowledge is essential Experience of working within a sales/target driven role To be customer more »
Employment Type: Permanent, Work From Home
Posted:

Service Desk Analyst

Warrington, Cheshire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington- Birchwood Package: Up to £24,000, plus bonus and additional benefits Shift Pattern: 37.5 hours per week between 7:00am-7:00pm Monday … To provide a single point of contact for Ricoh’s IT Services Customers providing first line diagnosis, resolution and functional escalation of incidents and service requests on the RICOH Service Desk based in Birchwood. Provide first line logging, diagnosis and resolution of incidents and service requests that … enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a more »
Employment Type: Permanent
Salary: £24000/annum
Posted:

Mobile Hire & Sales Coordinator - Pumps North

Warrington, Cheshire, North West, United Kingdom
GAP Group LTD
the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover … and so the successful candidate should be suitably located. A typical day for the Mobile HSC will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40-50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise … sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is essential Excellent customer service skills with more »
Employment Type: Permanent
Posted:

Out of Hours Scheduler

Warrington, Cheshire, North West, United Kingdom
Network Plus Services Limited
receipt, through to job completion You will schedule work orders in accordance with SLAs, whilst optimising travel routes and increasing productivity You will provide customer service to both internal and external customers via telephone and webchat You will maintain timely and accurate input and uploading of information into … will ensure that all the client and operational requirements are met in a professional and efficient manner You will ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time You will provide daily and weekly reports … as required and to ensure that all service levels and objectives are achieved You will provide a positive and innovative input into the team, through provision of solutions to problems and embracing change You will ensure that safety issues are reported in line with Company procedures Network Plus at more »
Employment Type: Permanent, Part Time
Salary: £10,000
Posted:

Service and Support Technician Apprentice (VIP Computers Ltd)

4 Hardwick Grange, Woolston, Warrington, Cheshire, England
VIP Computer Centre Ltd
gaming systems. Role Installing and configuring operating systems. Conducting diagnostics and repairs on computer equipment. Maintaining accurate and up-to-date records of all service requests and resolutions Communicating technical information in a clear and easy-to-understand manner to non-technical users. Ensuring timely and effective resolution of … and repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Continual improvement, business Continuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making skills Digital technologies including … Months Positions Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills Interest in computer hardware Customer service skills Strong problem-solving Critical thinking abilities Ability to work independently Ability to work in a team Willingness to learn Adapt to more »
Employment Type: Advanced Apprenticeship
Salary: £16,500.00
Posted:

Training Advisor - Fixed Term Contract

Warrington, Cheshire, North West, United Kingdom
Nationwide Platforms
services, and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a starting salary from £23,795.00, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own … actively promote external training. Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business. To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets. Endeavour to more »
Employment Type: Contract
Posted:

Scheduling Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Helpdesk Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Senior Account Manager

Warrington, England, United Kingdom
Team ITG
be working with one of our biggest and most exciting client brands - M&S! You are responsible for delivering an exceptional, right first time, service to our clients in line with the client's contractual requirements and ITGs own KPI's. Providing both strategic and operational leadership to your … teams to deliver customer service excellence. You will actively understand and promote the wider ITG offering to deliver continuous improvement initiatives, develop and grow the account. In this role, no day is the same which makes the role both exciting and interesting. You will have complete exposure to … resources. Ensure design files and documents are filed and stored on Monday.com & MASIE where appropriate. Identify and progress areas for personal development. Requirements A service minded approach with proven customer management skills Experience of creative/art working/photography/print processes Project management & organisational skills - you more »
Posted:

Trainee Service Technician (no experience required)

Warrington, Cheshire, North West, United Kingdom
Medstrom
Trainee Service Technician (no experience required) Warrington area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for an enthusiastic Trainee Service Technician to join us to help provide high-quality products to customers, feeding from our central North-West service centre location. Through this … a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role As a Trainee Service Technician, you will ensure an effective and timely product delivery and maintenance service to our customers. After training, this will include the delivery more »
Employment Type: Permanent
Salary: £22,500
Posted:

Service Desk Analyst

WA5, Winwick, Warrington, Cheshire, United Kingdom
Svella Asset Services
R ole Overview As a Service Desk Analyst, you will play a critical role in supporting staff within the business in their use of their IT equipment. You will work within the IT team to support Hardware, Software, and key systems including troubleshooting issues and deploying new systems and … and configuring new laptops, desktops, mobiles & tablets, including software installation Providing the first point of contact for staff and dealing with issues whist managing service desk workload Escalating issues to 2nd line where necessary Utilising support tools including ITSM and endpoint management software such as Manage Engine, ServiceDesk Plus … levels Excellent communication that shows compassion and empathy Ability to explain technical issues in a non-technical way Commitment to the provision of excellent customer service Experience in a fast paced and multi-site business Self-starter who can prioritise a varied workload and demonstrate good time management more »
Employment Type: Permanent
Salary: £22000 - £25000/annum
Posted:

Office Administrator

Warrington, Cheshire, North West, United Kingdom
ATA Recruitment
client is currently navigating a busy phase with a substantial number of sales orders requiring processing through SAP, in addition to a multitude of customer inquiries to manage. They are actively seeking an experienced Administrator with SAP expertise, specifically in the input of sales orders into the SAP system. … possess effective interpersonal skills, and be adept at seamlessly integrating into the team to efficiently tackle the current workload. Role Details: Opening and loading service orders into SAP. Ordering spares for service visits. Ordering parts from 3rd party suppliers & Raising purchase requisitions. Communicating with other departments to understand … lead times and parts availability for service requirements. Managing logistics for parts needed for service interventions. Assisting in managing of engineers van stock. They are on the lookout for candidates with: Experience with SAP or similar systems Office based Directly related experience in a similar customer service more »
Employment Type: Permanent
Salary: £13 per hour
Posted:

Electrical Engineer / Qualified Electrician

Warrington, Cheshire, North West
BluetownOnline Ltd
Key duties: Diagnose and repair electrical problems on commercial and Industrial electrical systems, including fault-finding, rewiring, and installation Assess the parts needed for service jobs and place orders for those parts Installation of various types of containment systems to include tray, conduits etc. Conduct routine maintenance and testing … company standards, complies with building codes, and follows safety requirements Comfortable working alone or as part of a team Provide exceptional face to face customer service and answer any customer questions Provide professional assessments and advice for customers Possess working knowledge of IEE regulations, City & Guilds NVQ more »
Employment Type: Permanent
Salary: £35,000 - £43,000
Posted:

1st Line Support

Warrington, Cheshire, United Kingdom, Great Sankey
Hybrid / WFH Options
Talos
Talos360 - Where Innovation Meets Exceptional Service! At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior way … product innovation and workplace environment. Join a team that's passionate about what they do and values your contributions. Training and Development: As a Customer Help Desk Consultant, you'll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do … make a difference, and want to be part of a stable, growing, and developing business where you can thrive, apply now to become our Customer Help Desk Consultant. Let's see if we're a perfect match more »
Employment Type: Permanent
Salary: £20000 - £23500/annum Benefits
Posted:

IT Engineer - GBP 40000

Warrington, Cheshire, North West, United Kingdom
Nextech Group Limited
on experience in Active Directory administration. * Office 365 experience including migration from on prem to cloud * Azure and Azure virtual desktop * Stellar communication and customer service chops. * Ability to excel both solo and in a team. * Bonus points for relevant IT certifications (CompTIA A+, Microsoft Certified Professional, etc. more »
Employment Type: Permanent
Salary: £40,000
Posted:

Chartered Quantity Surveyor - Residential Construction Projects

Warrington, Cheshire, North West, United Kingdom
Hunter Mason Consulting
of working across the the following sectors Leisure Residential Local authority Healthcare Sustainable living Projects They are committed to providing a professional, high-quality service on all projects and believe that meaningful dialogue, accurate and early cost advice, collaborative working and proactive cost monitoring and reporting are essential to … including active listening for determining client needs, communicating them to the construction crew and preparing reports Mathematics for calculating material quantities and construction costs Customer service for client satisfaction Analytical thinking and problem-solving Understanding of engineering science, construction and technology Understanding of current building, health and safety more »
Employment Type: Permanent
Salary: £80,000
Posted:

Chartered Quantity Surveyor - Offic Basd

Warrington, Cheshire, North West, United Kingdom
Hunter Mason Consulting
of working across the the following sectors Leisure Residential Local authority Healthcare Sustainable living Projects They are committed to providing a professional, high-quality service on all projects and believe that meaningful dialogue, accurate and early cost advice, collaborative working and proactive cost monitoring and reporting are essential to … including active listening for determining client needs, communicating them to the construction crew and preparing reports Mathematics for calculating material quantities and construction costs Customer service for client satisfaction Analytical thinking and problem-solving Understanding of engineering science, construction and technology Understanding of current building, health and safety more »
Employment Type: Permanent
Salary: £80,000
Posted:

Sales Support Manager

Warrington, Cheshire, North West, United Kingdom
LNJ Recruitment Ltd
Sales Support Team on a day-to-day basis. The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team to ensure the success of the organisational strategy. Responsibilities This … responsibilities, including but not limited to: General day to day Line Management of the Sales Support team, organisation and delegation of their workload. Ensure customer and Partner requests are handled quickly and efficiently. Ensure Price lists and pricing tools are maintained and updated as required. Over see the preparation more »
Employment Type: Permanent
Salary: £45,000
Posted:

AC / Air Conditioning Installation Engineer

Manchester, Warrington, Cheshire, North West
BluetownOnline Ltd
conditioning systems and manufactures which include Daikin, Mitsubishi, and Toshiba Minimum of 2 years post-qualification experience as an Air Conditioning Installation Engineer Excellent customer service skills with strong attention to detail Good organization skills to ensure deadlines are met, with the ability to demonstrate self-motivation and … Refrigeration Engineers, Electrical Engineer, Refrigeration Engineer, Air Conditioning Engineer, Engineer, Refrigeration Engineer, Fridge Engineer, Refrigeration Technician, Freezer Technician, Fridge Engineer, Fridge Technician, Technician, Refrigeration Service Engineer, Refrigeration Installation Engineer, Maintenance Engineer, Multi Skilled Engineer may also be considered for this role. more »
Employment Type: Permanent
Salary: £32,000 - £42,000
Posted:

Sales Support

WA3, Kenyon, Warrington, Cheshire, United Kingdom
LNJ Recruitment
varied role that requires a passionate, motivated, self-starter. The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team to ensure the success of the organisational strategy. The role more »
Employment Type: Permanent
Salary: £25000 - £35000/annum D.O.E
Posted:

HELPDESK ADMINISTRATOR

Warrington, Cheshire, North West, United Kingdom
Forrest Recruitment
works for tasks raised where required Raise supplier purchase orders Assist with other general admin duties The ideal candidate will have: Excellent communication and customer service skills High level of verbal, written and numeric skills Experience of working within a similar role ESSENTIAL For further information about this more »
Employment Type: Temporary
Salary: £12 per hour
Posted:
Customer Service
Warrington
10th Percentile
£21,625
25th Percentile
£22,750
Median
£23,500
75th Percentile
£30,250
90th Percentile
£35,000