7 Customer Service Jobs in Welwyn Garden City

assigning workloads to the team members Working closely with the team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to … deliver excellent levels of individual/team performance and customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own … risks and areas for improvement Providing communication and follow up to ensure employees are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions At all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive more »

to our valued end-users. Proactively resolve hardware and software issues, ensuring a seamless experience for our clients. With a focus on delivering exceptional customer service, you'll uphold our Company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications … Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant … IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for a candidate that is wanting to further their knowledge because my client will fully more »

recruitment guidelines. The successful candidate will be used to working in a professional, quality-driven environment and will able to demonstrate excellent administrative and customer service skills and a very high level of attention to detail. To ensure that all teaching and support staff across the Educator Talent … Who You Are Passionate about the difference education can make in the world. Love talking to people, have great communication skills and an excellent customer service mindset. Competent user of IT systems and programmes. High level of attention to detail. Able to work independently with high levels of more »

Job summary Team members must have service desk experience and possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management … and organisational skills with the ability to multi-task prioritise, work unsupervised and make decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have the aptitude to understand, work and support hardware and software on various platforms/configurations together with … providing solutions to enhance customer experience e.g. contributing to knowledge bases on various platforms and provide training and guidance to customers on the use of IT, Software, Hardware and IT/Information Governance Policies. Previous applicants need not apply. Main duties of the job Team members are expected, if more »

of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * 2D design of faade systems * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * CAD skills * Graduate * Happy in a Technical … Support role Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome more »

of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … will improve your work life balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * Experience giving technical advice in the construction … industry * Looking to work in a company that values their staff Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your more »

and related systems. Answering incoming Technical Queries received by phone or email for all UK revenue streams. Provide technical support/advice to the Customer Services department. Provide technical support/advice to the External Sales & Specification teams Qualifications: Proven experience working with AutoCAD software in a technical support more »