Customer Service Jobs in Welwyn Garden City

3 of 3 Customer Service Jobs in Welwyn Garden City

Customer Service Analyst

Welwyn Garden City, Hertfordshire, United Kingdom
Pontoon
Customer Service Analyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customer service? Do you have a knack for problem-solving … and a genuine desire to help others? If so, we invite you to apply for the role of Customer Service Analyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer … IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). Identify recurring issues and collaborate with relevant teams for investigation and resolution. Build strong relationships with team members and users More ❯
Employment Type: Contract
Rate: £15.08 - £17.01/hour
Posted:

Customer Service Analyst (Welwyn Garden City)

Welwyn Garden City, Hertfordshire, UK
Proclinical Staffing
Proclinical is seeking a Junior Customer Service Analyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of computers. … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service environment is advantageous. Excellent team working skills. Strong customer service skills. Eagerness to learn and acquire new technical skills. Curious More ❯
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2nd Line Support Engineer

Welwyn Garden City, Hertfordshire, South East, United Kingdom
Quantum Care
high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. The ideal candidate must have a passion for delivering outstanding customer service. They will need to show patience and empathy to some non tech savvy staff, who may need that extra bit of time to … Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life. Company Pension Scheme (after 1 years service) Free DBS check Access to retail discounts and offers Refer a friend scheme of £500 per referral Terms and Conditions apply to all benefits More ❯
Employment Type: Permanent
Salary: £35,000
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