IT Digital Customer Advisor
- Hiring Organisation
- Back TO Work
- Location
- Whitley Bay, Tyne And Wear, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 25,700 Annual
Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment. KEY DUTIES Respond to customer queries via phone … technical issues Log incidents accurately and escalate where necessary Support users with account access, passwords, and basic software issues Deliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skills Interest in starting a career in IT support Organised and able to follow ...