2 of 2 Customer Service Jobs in Wilmslow

IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician … will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … configuration and installation of software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure More ❯

might miss, and communicates clearly under pressure. Here’s what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of … transparency, and shared risk. We call it balanced banking. Additional Details We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) – increasing with service Private medical insurance and dental cover Life assurance and income protection Pension scheme Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities More ❯