professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customerservice to end users onsite Requirements: Proven experience in a Level 1 corporate deskside support role Strong troubleshooting and problem-solving skills Good … understanding of Windows desktop environments Clear communication and customerservice skills Ability to work independently and manage day-to-day IT issues confidently Availability to start immediately on-site in Witney More ❯
resolve technical issues for users Assist in managing hardware and software installations, upgrades, and troubleshooting Work closely with experienced technicians to develop technical and customerservice skills Training Delivery model: Work-based training with your employer Day release during term time (approximately 1 day a week for … Closing Date Friday, 23rd May 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English & Maths GCSE, grade A*- C/9 - 4 (Essential) About the Employer More ❯
be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. More ❯
