16 of 16 Customer Service Jobs in Oxfordshire

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

Brandand (Brand&) has over 20 years' experience creating merchandise collections for clients across many sectors. We provide a complete service, covering design, production and quality control, through to supporting sales and marketing activity and distributing products worldwide. With strong roots in motorsport as a subsidiary of Prodrive … running and performance of our online stores in a fast-paced, premium retail environment. The main focus of the role is taking ownership of customer service and order issues, making sure customers receive clear, timely and professional support. You will work closely with our warehouse and internal teams ...

Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets … resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits ...

Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role … often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them ...

operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You ll handle all inbound communication (chats, calls, emails, quotes) related … Ecommerce platform and oversee the entire customer journey from initial enquiry through to post-sale account management. You ll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly ...

Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with … strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service ...

experienced Fire & Security Engineer to join their growing engineering team across the reading and M4 corridor region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with ...

telephony, infrastructure and systems so they meet current and future needs Supporting the IT Manager in handling the day-to-day user requests from service desk system, ticketing & installations and upgrades Developing social media strategies with the team to gain a bigger following in order to increase traffic … technologies to transform individuals into highly skilled IT apprentices. Desirable skills: Good communication/telephone skills Being prepared to provide the highest level of customer service to our customers Ability to recognise and respond to urgent customer requests Strong attention to detail and the ability to follow ...

site. You'll be responsible for leading installations from planning through to completion, liaising with project managers, and maintaining high standards of workmanship and customer service. Projects are varied and span multiple sectors - including commercial, education, retail, and corporate - so adaptability and professionalism are key. This role will require ...

marketing solutions to technology businesses. With a long-standing reputation and strong industry partnerships, they support global clients through innovative campaigns and high-quality customer engagement strategies. Trainee Sales Development Representative (SDR) Banbury (Hybrid, Full-Time) An exciting opportunity has arisen for a motivated and ambitious Sales Development Representative … technology clients, ensuring alignment with campaign objectives Maintain accurate and up-to-date records within CRM systems Produce clear reports on qualified leads and customer interactions Register and engage contacts for industry events and campaigns Build and manage prospect databases to support lead generation activity Attend training sessions ...

Helpdesk Administrator Oxford Monday-Friday, 5pm-10pm We're recruiting a customer-focused Helpdesk Administrator to join a busy support team within a fast-paced operational environment. This role involves handling incoming requests, logging and tracking jobs through internal systems, and ensuring queries are resolved efficiently while delivering excellent … customer service. Key responsibilities: - Managing incoming calls and emails from customers and internal teams - Logging requests accurately onto internal systems - Monitoring and updating job progress through to completion - Coordinating with operational teams to ensure timely responses - Supporting emergency and priority requests when required - Maintaining accurate records and handling confidential ...

over the phone and via email Maintain accurate records of client interactions and sales activity The Person: Previous telesales, lead generation, cold calling, or customer service experience Confident communicator with a positive and driven attitude Motivated by targets and earning commission Commutable to Oxford Keywords: Telesales, Sales Executive ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … ongoing ownership, governance, optimisation and continuous improvement of the platform once live. You'll be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo. A critical element of this role will ...

systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally. About the Role We’re looking for a Senior Software Engineer … through life’s challenges. Health benefits . We offer great coverage and competitive premiums. Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge ...