19 of 19 Customer Service Jobs in Oxfordshire

Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main … purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. ...

Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected … telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include ...

summary We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs). This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment. Key Responsibilities Act as the main point of contact ...

priorities Uses initiative and is comfortable making decisions Has strong problem-solving abilities Is professional, reliable and discreet Enjoys working independently Has previous administration, customer service, PA, office support or inbox management experience (preferred but not essential) What's on Offer? Flexible part-time hours (15-20 hours … please. Other suitable skills and experience includes Office Administrator, Administrator, Administrative Assistant, Business Support Administrator, Office Assistant, Executive Assistant, Personal Assistant (PA), Team Administrator, Customer Service Administrator, Customer Support Administrator, Communications Administrator, Enquiries Administrator, Receptionist, Office Coordinator, Business Support Coordinator ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings Circa £50,000 Basic Salary £40,000 to £44,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Field Service Engineer … Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer … provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

systems, providing both facetoface and remote assistance to colleagues. Working in a fastpaced, customerfocused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable, and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver lifesaving … services every day, while contributing to service improvement, projects, and the overall resilience of NHSBTs IT infrastructure. Main duties of the job Your responsibilities will include: You will be required to install, configure and support IT hardware, software and systems across all of our NHSBT sites. You will provide ...

join a leading brand and start your career in IT Support. The opportunity offers the chance to learn and develop skills in IT Service Desk whilst also completing weekly online learning which, upon completion/passing will lead to achieving a recognised certification. The role is a 2 year … also public transport available. Day to day: Provide first-line IT support via telephone, email and in person. Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system. Troubleshoot hardware, software and basic network issues. Escalate complex issues to second or third-line ...

operating platforms. The role suits someone with strong communication skills and a proactive approach to problem-solving, with a genuine focus on delivering exceptional customer service. The role is based in the office at 2/3 times per week, with potential customer site visits as required. … future reference Collaborate with the wider IT team on projects involving network upgrades, hardware replacements, or software rollouts What We're Looking For Exceptional customer service orientation with a proactive attitude towards problem resolution Excellent communication skills to explain technical concepts clearly to non-technical users Proven experience ...

Fully Onsite, Part time Location - OX3 9DU Contract - 29th June - 4th October Working days - Fri, Sat, Sun Main Purpose of Job To provide a customer focused Help Desk service, supporting the needs of the John Radcliffe Hospital, dealing accurately with all client/customer requests, and managing … complaints in a sensitive and efficient manner. Main Duties & Responsibilities Receive and process customer requests in a timely manner, monitoring all requests to completion of work, in accordance with the service level specification. This is both via phone and emails. Ensure that the relevant information is accurately logged ...

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards ...

summary We are recruiting for an experienced Service Desk Technician to join our IM&T Team based at Littlemore Mental Health Centre in Oxford, supporting sites across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. You'll work closely with the IT Operational Team, providing in-depth second … line technical support as well as internal support for the first line Service Desk function, including first line hardware, software and telecommunications issues across the Trust. You'll use your expertise to detect, diagnose and resolve customer issues in accordance with our Service Level Agreement. ...

office administration, clerical work, and financial processes, with a solid understanding of Microsoft Excel. Strong communication skills, both written and oral, with a customer-focused approach. The ability to prioritise and re-prioritise tasks effectively in a fast-paced environment. A flexible, adaptable mindset, and a problem-solving attitude. … driving licence, as travel to different locations may be required. Formal qualifications such as RSA II or NVQ Level 2 in Administration/Customer Service are desirable. Why Join Us? Flexible Working: Embrace a hybrid working pattern that suits your lifestyle. Professional Development: Enhance your skills and experience ...

client-facing role responsible for resolving high-level technical issues, supporting client infrastructure, and contributing to changes. This role operates within a structured MSP service environment, requiring adherence to ticketing processes, SLAs & utilisation targets, while maintaining a high standard of customer service and technical output. In this ...

with best-in-class vendors to deliver cutting-edge networking products to our partners across the UK and Europe. we pride ourselves on being customer-focused, technically knowledgeable, and passionate about what we do. We are a privately owned, award-winning business that has become a recognised leader … trusted advisor, helping clients identify the right solutions for their business, driving revenue and gross profit growth, and ensuring long-term customer satisfaction. Principal Duties: Retain, manage and grow a portfolio of existing reseller and MSP accounts. Identify and develop new business opportunities within your territory. Understand client needs ...

documents. Able to work in a global, multicultural environment. Able to influence and build relationships at all levels of staff. Must demonstrate a proactive, customer‐focused attitude and understand the fundamentals of customer service. Exceptional analytical and problem‐solving skills, e.g., root‐cause analysis. Ability to manage conflict ...

/Swindon and the surrounding areas. This field-based role offers the opportunity to grow existing accounts, win new business and build long-term customer relationships while selling a comprehensive range of industrial, engineering and automotive consumables. What You'll Be Doing As the Area Sales Manager … responsible for developing your territory by: Winning new business and expanding existing customer accounts. Building strong, long-term relationships with customers across your region. Promoting a broad range of industrial and automotive consumable products. Achieving sales targets through regular customer visits and effective territory planning. Negotiating commercial agreements ...