1 to 25 of 35 Customer Service Jobs in Oxfordshire

interest in electronics, audio or AV. You'll provide technical support to customers, retailers and internal teams, while working closely with the Service, Customer Service and Product teams. Key responsibilities Provide technical support by phone, email and face-to-face. Help customers and retailers with product queries … troubleshooting. Support internal teams with technical questions. Help manage the spare parts database and orders. Test and learn about new products. Help with general service and technical administration. About you We're open to people from different backgrounds. You don't need extensive technical experience if you have ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager. The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring … responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Incident Response Analyst 3, you will lead the investigative stream of active cyber incidents, performing advanced forensic, analytical, and containment tasks across diverse customer environments. You will operate with moderate autonomy, serve primarily in an Incident Responder role, and support Advisors by validating findings, shaping investigative direction, and preparing ...

Support Analyst will include: Providing first and second-line technical support to users across the organisation Diagnosing, troubleshooting and resolving incidents within agreed service levels Supporting desktops, laptops, tablets, operating systems, applications and peripherals Providing technical support across networking, telephony, AV systems and remote working environments Taking ownership … third-party suppliers and internal teams to resolve more complex technical issues Providing clear technical advice and support to non-technical users Supporting IT service continuity processes and wider IT projects where required Identifying recurring issues and opportunities to improve the user experience and IT service Required experience ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

Role: Internal Account Manager Location: Witney - Hybrid Salary: £30k-£36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement … support. Working closely with schools, consultants, suppliers and internal teams, you will ensure customers receive accurate quotations, timely updates and a high standard of service throughout their purchasing journey. Key Responsibilities: Manage the end-to-end sales process for designated regions, from initial quotation through to order fulfilment. Prepare ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … response to security events and cyber-threatsConduct security log management and monitoringMaintain information security metricsProvide assistance to core security and threat response teamsCreate MDR service-related reportsCreate cases for clientsTrack and follow up with client through threat neutralizationInteract with clients via various mediumsActively research recent Indicators or Compromise/ ...

role in developing new opportunities, supporting existing customers and contributing to business growth across the EMEA region. The successful candidate will combine sales and customer service skills with excellent organisation, attention to detail and an interest in technology. The Role Manage inside sales activity across EMEA territories, supporting … leads and potential customers by telephone and email, ensuring opportunities are progressed effectively. Use CRM systems to manage sales activity, pipeline development and customer records. Maintain an accurate pipeline of opportunities and support the conversion and closing of sales. Prepare and issue quotations, pro-forma invoices and contracts. Produce ...

role in developing new opportunities, supporting existing customers and contributing to business growth across the EMEA region. The successful candidate will combine sales and customer service skills with excellent organisation, attention to detail and an interest in technology. The Role Manage inside sales activity across EMEA territories, supporting … leads and potential customers by telephone and email, ensuring opportunities are progressed effectively. Use CRM systems to manage sales activity, pipeline development and customer records. Maintain an accurate pipeline of opportunities and support the conversion and closing of sales. Prepare and issue quotations, pro-forma invoices and contracts. Produce ...

Location - Witney About the Role My client are looking for a highly organised and customer-focused Executive to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals and after … sales support. Working closely with customers, consultants, suppliers and internal teams, you'll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey. Key Responsibilities Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment. Produce accurate ...

Location - Witney About the Role My client are looking for a highly organised and customer-focused Internal Account Manager to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals … after-sales support. Working closely with customers, consultants, suppliers and internal teams, you'll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey. Key Responsibilities Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment. Produce accurate ...

www.rm.com/assessment The Technical Author sits within the Product Knowledge & Enablement function of RM Assessment. This role ensures that technical documentation directly supports customer enablement, internal capability uplift, and product adoption. It is a key input to empowering product end users to use our products with knowledge … outcomes. This role also provides an important advisory function in ensuring that product knowledge is consistent everywhere it is consumed — product documentation, training, onboarding, customer education, and internal readiness. This role is pivotal in translating complex technical solutions into clear user guidance for our growing customer base, providing ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers ...

Salary: £32k - £36k base salary + great employee benefits Are you commercially driven, highly organised and passionate about technology? Do you enjoy building trusted customer relationships while making sure every detail is taken care of? We're looking for an IT Account Manager to join an established IT Managed … Service Provider supporting schools across England. This is an exciting opportunity to play a key role in helping schools access the technology, products and services they need to operate effectively and support outstanding teaching and learning. The role will suit someone who has previous experience as an Internal Account ...

growth. The company works closely with customers to deliver professional websites and digital solutions, combining creative thinking, technical expertise and a strong focus on customer service, website performance and long-term relationships. The Role An exciting opportunity has arisen for a passionate WordPress Web Developer to join … collaborative digital team in Banbury. You will be responsible for building, maintaining and improving customer WordPress websites, taking projects from initial requirements through to fully functional, responsive and user-friendly websites. Working alongside developers, graphic designers and copywriters, you will translate customer requirements into effective digital solutions. ...

across the UK, Ireland and international markets, the business combines lead generation, marketing solutions and industry expertise to support technology vendors, distributors, resellers and service providers. About the Role Are you confident speaking to people, motivated by targets and curious about technology? This Trainee Sales Representative opportunity in Banbury … Strong motivation, determination and resilience, with the ability to maintain a positive and energetic approach in a target-driven environment. Previous experience in sales, customer service, office-based work or another high-activity environment is advantageous but not essential. Excellent written and verbal communication skills, with a professional ...

exciting opportunity to work within the rapidly expanding IT sector, supporting both UK & Ireland and global technology organisations including vendors, distributors, resellers, and service providers. You will naturally be enthusiastic about sales thus have the ability to thrive in a sales environment. More importantly, you will have a strong … concise reports Professional and confident telephone manner Positive attitude and willingness to learn Experience Required: 6 months' office-based experience Experience in sales, customer service, or a high-activity environment A genuine interest in Technology and the IT Channel. Excellent written and verbal communication skills. Ability to work ...

contain and remediate incidents, mentor junior analysts, and contribute to detection improvements. The role requires strong incident response, malware analysis basics, and excellent customer service during high-pressure incidents. Remote-first with some hybrid possibilities. #J-18808-Ljbffr ...

Ecoveritas Ltd. in Oxford is seeking an experienced Data Consultant to take on challenging client projects, delivering consistent customer service while collaborating with the Client Experience Manager and Assistant Manager. The role requires ownership of most project aspects and contributing to broader business areas. You will manage complex ...

technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … analysts with the objective of providing best in class monitoring, detection and response services. What you will do Triage potential cyber threats occurring within customer environments Escalate cyber threats to Tier 2 Threat Analysts for response and neutralization Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities ...