1 to 25 of 58 Customer Service Jobs in Oxfordshire

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer quer... APCT1_UKTJ more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service and Admin Assessor/Trainer Location: Home/Field based (Candidates must be flexible with travel around Oxford/Reading/Bucks) Salary: £28,000 - £32,000 (Depending on skills … D32/33, A1, CAVA or TAQA. Have experience of Assessing the Business AdministratorApprenticeshipat Level 3 as a minimum. Hold solid occupational competency within Customer Service and Administration. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with … travel. Duties include: Assess and support learners working towards NewApprenticeship Standards in Customer Service L2 and Business Administrator L3. Deliver training and support to learners undertaking Functional Skills - Maths, English and ICT to level 2. Conduct online and face to face observations learnersto gather evidence towards their qualifications. more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed … Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. … Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … for collecting, calculating and processing payroll data and resolving potential problems that might arise across the whole admin function, hence a high level of customer service and attention to detail is required, alongside a solid understanding of GDPR. You will be well-suited to the role if you … work collaboratively with Advisors and Business Partners. As our HR/Payroll and Operations Assistant, you will support the business by utilising the HR service management system, supporting employees with advice on a variety of processes/policies and enquiries, from a mix of generalist HR Administration and Payroll more »

information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »

Electric Heat Pumps, Solar Panels, Batteries, EV Charge Points, Smart Meters and more. Our field teams deliver an uber-friendly, five-star, in-home service to match the effortless, hassle-free journey Octopus customers experience when choosing a green future. We’ve already trained an army of green-skilled … technicians, but we’re only just getting started...As the Area Operations Manager, you will ensure customers receive the highest customer experience when transitioning to low-carbon heating. You’ll manage all installation activities to ensure they are completed on time and to a high standard. You will proactively work … ll do Lead a field team to carry out installations of heat pumps within domestic homes; Ensure all field teams provide the best possible customer service to customers by managing the individual performance of field teams; Find solutions to potential challenges when installing heat pumps to increase customer more »

Red Recruitment is recruiting Account Managers to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday - Friday on a temporary to permanent basis. You will be joining the business during a period of fast growth, giving you … lots of potential for opportunities and progression in the future. The suitable candidate will have previous customer service experience and have strong communication skills. The start date for this position is ASAP. Benefits and Package for an Account Manager: Salary: Up to £14.36 per hour Hours: Monday - Friday … grow and develop your own team Key Skills of an Account Manager: Previous telesales experience is required A proactive and confident telephone manner Exceptional customer service skills A good understanding of basic IT and to be computer literate is required Positive team player with the ability to work more »

A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors. As a full-time permanent field service engineer, your role will be to service and repair industrial cleaning machinery whilst maintaining excellent customer … services and hire commercial and industrial cleaning machinery across the UK. As a market leader within the industry, they have a reputation for excellent service levels and the supply of first-class industrial equipment. Key Responsibilities: Working with customers to get their machinery serviced to a high standard Attending … machine breakdowns to put the customer's machines back into service. Communicating with the Office Team Assisting your colleagues as you work as part of a Team of engineers Required Skills: Passion for customer service Solution based mindset Electrical/mechanical engineering skill set Experience working with more »

A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair … industrial cleaning machinery whilst maintaining excellent customer service. The successful candidate will need to be based near Oxford, Banbury or Swindon. This is an exciting opportunity to progress your career with a well-established company! About the Company They supply services and hire commercial and industrial cleaning machinery across … the UK. As a market leader within the industry, they have a reputation for excellent service levels and the supply of first-class industrial equipment. Key Responsibilities: Working with customers to get their machinery serviced to a high standard Attending machine breakdowns to put the customer's machines more »

them provide key services to the public. Summary: This role is a great opportunity for a 2nd Line Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role itself will involve supplying support for customers virtualised and on-premises physical … with the further possibility of 24x7 cover being required, attracting further allowance. Key Responsibilities: To produce high end technical advisory, repair, and diagnostic support service to the customer within a Service Team, via email, telephone, and remote support. To assist the Services management team by performing reasonable … and when needed. To handle all required incidents within agreed SLA timescales, escalating where needed to ensure timescales are met. Be available to attend customer sites to support with the resolution of technical issues or to carry out project work as required. To assist the junior team members in more »

Line Support Engineer Salary: £35k - £40k Location Eynsham Summary: This is an exciting opportunity for a 3rd Line Support Engineer to work in a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments … be prepared to undertake paid overtime in evenings and weekends if required. Key Responsibilities: To provide a professional technical advisory, diagnostic and repair support service to the customer within a Service Team, via telephone, email, and remote support. To manage all incidents within agreed SLA timescales, escalating … where required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the Service Management Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of incidents. To more »

throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »

Owner (Permanent) Hybrid (60% in office) Up to £60,000 Brimingham Role Summary Maintain and prioritise your Product Backlog Develop your product within the Service Catalogue Steer the Product Vision and Product Roadmaps Elicit, articulate and manage customer user stories and use cases Represent the voice of the … customer within your Product portfolio Contribute to Sprint planning and reviews Work with other key stakeholders to ensure that capability is delivered securely, profitably and meets expectations Main Duties Previous experience working as a Product Owner Previous experience working on infrastructure or Technical Good skills within M365 Demonstrable knowledge … of agile techniques and processes e.g. Scrum, Kanban Experience of delivery in a business/IT environment Strong interpersonal/customer service skills and telephone manner Demonstrable experience of IT security considerations e.g. clearance, assurance Must be able to hold an SC Security Clearance Substantial exposure to product more »

a contribution in a vibrant environment while growing their careers. Join our global team and grow with us. Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge? If so, this could be a great … visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis. Grow with us Your Responsibilities Travel to customer sites to install equipment Train customers on the use and operations of instruments Service and maintain complex mechanical systems, troubleshoot instrumentation Assist with … Specialists, Technical Specialists, Engineers, Sales Help customers and get feedback from them Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering Experience as a service engineer in the pharmaceutical or biotechnology industry Experience working on capital or robotic equipment would be beneficial Strong customer service skills and more »

On Experience, Mentorship, and Grow in a Dynamic Tech Environment. Apply Now! Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real-time to ensure SLA deadlines are met Set up computers for new users Set up user … accounts and profiles on computers Provide a high level of customer service through telephone conversations and remote dial-in sessions Undertake auditing of processes on our database via checklists and the creation of documentation for helpdesk solutions Coordinate with team internally to escalate cases where necessary. Training L3 … Positions Available 2 Closing Date Friday, 17th May 2024 Start Date Saturday, 1st June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Desire to learn Patience & Empathy Qualifications Maths and English GCSE or equivalent, grade 4/C (Essential) Windows Operating more »

Full time Technical Support Consultant based Mandatory Requirements * 3+ years Oracle PLSQL experience Database development and design experience * Logical and analytical problem-solving skills * Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients * 1+ years Microsoft .NET development experience VB.NET … mature company * To become part of a hardworking, dedicated small team * To be a proactive member of a company who are solely focused on customer satisfaction * 23 days holiday annually * Death in service cover * Full training on our highly competitive Credit Management software will be provided if you more »

continuing to shape our offering. Our Relationship Manager team was formed in 2022 and continues to grow with the Bank at pace. Providing every customer who opens an account with us with a Relationship Manager, to work alongside them and provide outstanding service, is core to our strategy. … In addition to providing outstanding service, our Relationship Managers build deep levels of understanding and trust with their customers, and get to understand their ambitions, goals and motivations. Allica Relationship Managers support their customers through the provision of appropriate Allica Bank products including Business Current Accounts, Savings Accounts, Commercial … expected to be highly active and visible in business groups and with professionals. Win, Build and Relationship Manage a portfolio of SME customers, understanding customer’s needs and business aspirations, and looking for opportunities to support them via Allica Bank products and services and through your external network. Originating more »

procedures, and standards. Creating and maintaining technical documentation and guides Document and maintain accurate records of IT assets, configurations, and support activities. Provide excellent customer service and communication to ensure a positive end-user experience. Skills/Experience required: Proven experience as an IT Support Engineer or similar …/IP, DNS, DHCP, and LAN/WAN technologies. Excellent knowledge of VMware and Windows Server technologies. Strong interpersonal and communication skills, with a customer-centric approach. Ability to work independently and collaborate effectively with cross-functional teams. Flexibility to work outside regular business hours and respond to emergencies more »

projects, co-ordination of teams Using, designing, and developing processes to enhance products and improve the company performance Driving the project (projects) to plan Customer service and communications, understanding of customer requirement Experience or Qualifications – A Mechanical Engineering or Physics degree as a minimum Experience with cryogenic … equipment Previous experience within an R&D environment. Benefits - Competitve Company Pension 23 days holiday rising to 28 with years of service (plus bank holidays) Great company culture Candidates who currently are an Project Engineer, R&D Engineer, Manufucturing Engineer or Process Engineer may be suitable for this position. more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering Oxford … to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher offers … a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying the values more »

chain. The experts in our Semiconductor and Assembly Solutions, Circuitry Solutions, and Film and Smart Surface Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers manufacture of extraordinary electronic devices at high productivity and reduced cycle time. … a catalyst for successful and sustained continuous improvement implementation. Provides high level of technical and operational recommendations in meeting material control, product quality and customer service goals Supports coaching and teaching of continuous improvement principles using outside resources Understand the current culture by reviewing existing documentation of policies more »

full-time Technical Support Consultant based Mandatory Requirements * 3+ years Oracle PLSQL experience Database development and design experience * Logical and analytical problem-solving skills * Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients * 1+ years Microsoft .Net development experience VB.net … mature company * To become part of a hardworking, dedicated small team * To be a proactive member of a company who are solely focused on customer satisfaction * 23 days holiday annually * Death in service cover * Full training on our highly competitive Credit Management software will be provided if you more »