1 to 25 of 28 Customer Service Jobs in Oxfordshire

achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯

achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯

achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯

achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯

Field Service Engineer Reading/Basingstoke/Andover area 40k basic + car/allowance + call out rota up to 7500 + exceptional benefits Our globally renowned and respected client has been established for 60 years and specialise in the design, manufacture and support of bespoke in vitro diagnostic solutions for supply throughout the world. As a result … of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated multi skilled Field Service Engineer to complement their professional team and provide the highest levels of technical customer service and satisfaction in the Installation, Service, Repair and Technical Support of a range of automated laboratory … equipment associated with Clinical and Industrial markets in the Reading region of the UK. Once trained on the portfolio of solutions, the successful Field Service Engineer candidate will undertake a range of Installation, Planned Preventative Service, Reactive Repair and Technical Support activities in various customer-facing environments that will include hospitals and laboratories through to household name More ❯

We are delighted to be working exclusively with a mission led organisation based in Banbury who are recruiting for a German Speaking Customer Services Advisor to join their team and play a key role in delivering premium client experiences that align with their mission. In this role, you will be the bridge between post-sale and retention, ensuring a … line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal Project management experience in client More ❯

their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of the customer and have a real … culture. You ll have previous experience in a similar role or can demonstrate a passion for supporting customers through technology. The successful candidate will also have the following: Excellent customer service skills. A real passion and desire to help people and to have the drive and tenacity to own issues from start to finish. To be able to More ❯

their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of the customer and have a real … culture. You’ll have previous experience in a similar role or can demonstrate a passion for supporting customers through technology. The successful candidate will also have the following: Excellent customer service skills. A real passion and desire to help people and to have the drive and tenacity to own issues from start to finish. To be able to More ❯

bsuiness development manager, you will play a crucial role in maintaining and expanding the client base. Your ability to understand client needs, effectively communicate with stakeholders, and provide exceptional customer service will be key to your success. Business Development Manager - Role & Responsibilities Effectively manage and grow a portfolio of distribution accounts across a defined region Develop and build … extensive product range Increase share of wallet across accounts and increase the range of products they buy Understanding the customers need through consultative sales Offering a high level of customer service Experience required 1-5 years experience in field sales, account management, business development or internal sales. This role would suit candidates from the Traffic Management, Constrauction, Safety More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality More ❯

months, likely to extend to 12 months. This role reports to the Director and works closely with the management team. We are looking for someone with a strong helpdesk, service desk or customer service background who has had a taste of leadership. A technical background is also preferred. Responsibilities: Lead the team, ensure that customers always receive … exemplary service. Logging, investigating and resolving customer requests and progressing them in line with defined SLAs whilst keeping the customer fully up to date. Creation and distribution of internal and external reports. Monitoring the service desk system to ensure that all tickets are correctly logged, prioritised and handled within SLA. Write and maintain documentation that aids support … and the customer (FAQ’s, troubleshooting guides, knowledge base articles). Deliver occasional training to customers and colleagues. Cover out of hours on call work on a scheduled basis. Desirable skills: Excellent verbal and written English SQL knowledge Strong mentality Excellent organisational skills Problem solving skills Presentable and confident in presentation/public speaking. More ❯

lots of distance learning activities in between sessions. Day release will be required for the End Point Assessment, gateway preparation and assessment activities. Under the guidance of the IT Service Delivery Manager, you'll learn to provide excellent support, with a focus on manning the IT Service Desk – the main point of contact for users seeking IT assistance. … Your role will involve effective communication, streamlined processes, and documentation to optimise the Department's IT resources. Responsibilities: Customer Service and Support: Learning the ropes of managing our service desk on a day-to-day basis, collaborating closely with your colleagues to swiftly assess, handle, and route user requests and incidents within the IT Team. Escalating issues … inquiries are addressed professionally, promptly, and appropriately. Maintaining a pleasant, helpful, and professional attitude when interacting with customers. Learning the ropes of assessing and assigning incident tickets within our service desk software system. IT Support Gain experience in offering initial user support, which includes handling IT hardware, software, telephone, Audio-Visual support, computer and printer management, and user accounts. More ❯

the heart of the Oxfordshire countryside and we are looking for a Credit Controller to join our team! Position Summary Our Credit Controller plays a key role in managing customer credit limits and debt collection. Working alongside one other team member within a larger finance team, you will ensure that appropriate credit limits and payment terms are set to … overdue debt and ensuring that all debt-related correspondence is clearly communicated and visible to stakeholders. In addition, you will play an important role in fraud awareness by monitoring customer activity, identifying potential risks, and helping to protect the business against fraudulent transactions. Principal Duties: Ensure our customers are aware of their account balances Contact customers who have overdue … systems are synchronised (i.e. NS, AIG and RBS Discounting) Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs) Maintaining accurate customer records Deal with queries from Customers & Account Managers Release orders on Finance Hold Daily invoicing Carry out annual credit review Updating our CRM with Customer payments Proactively manage More ❯

problem solving & attending multiple & various sites per day reacting to IT support calls. Role Attending multiple and various sites per day reacting to IT support calls Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade Embracing the company ethos ‘My Customer, My Responsibility’ at all … times Signing in to site, completing works, signing out of site, respecting the customer Reviewing Health & Safety Working with management seamlessly to the customer Ensuring effective and great communication skills at all times Managing 3rd party stock (on van) allocate to you IT Maintenance works Open mind to/when learning new skills Completing site sign off reports … type of works allocated Potential weekend works (at least 1 week in 4) - but this would attract OT Ability to travel and work alone Desire to progress Desire to service customers Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge Your More ❯

a part of it! The Role You will be the vital link between the customers, the Account Managers, and the operations, ensuring the sales process is smooth, efficient, and customer focused. Handle all aspects of customer service, including incoming emails and calls, providing accurate ETAs (Estimated Time of Arrival) on orders, and maintaining strong communication. Provide direct … support to Account Managers, including preparing quotes, assisting with Demo Kit requests, and replying to customer/supplier inquiries when they are unavailable. Load and manage sales orders within the CRM, ensuring all information is accurate prior to approval. Work closely with the supply chain and manufacturers on stock queries and carry out data admin for stock allocation. Take … part in product training to stay up to date with new products and occasionally attend customer meetings (virtual or physical). Skills and Qualifications They need a dedicated problem-solver who can work on their own initiative and thrives in a supportive team environment. You should possess strong communication skills with multiple internal departments and the ability to converse More ❯

architecture (routers, switches, and firewalls); employ proactive RMM tools, and plan and execute OS and application patching and updates. *Administration: prompt and comprehensive job logging and tracking (incident and service request lifecycle management), materials records and client records, internal reporting and client communication. *Compose external communications (detailing methodologies and processes) and generate instruction material. *R&D: investigate new industry … and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some basic physics and electronics; preferably including *A knowledge of networking … with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal and written) communication and customer service skills - to identify user needs and build and maintain productive client relationships. *Outstanding problem-solving, analytical and diagnostics skills. *The capacity to rapidly assimilate new technologies and systems. More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants …/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving licence Why Join My Client? Be part More ❯

devices and audio-visual systems - Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the More ❯

Knowledge & Experience: Qualified Accountant, AAT as a minimum, with a minimum of 2-3 years of financial/bookkeeping experience Knowledge of Accounting Software - preferably Xero Exceptional interpersonal/customer service skills with a positive can-do attitude Advanced knowledge of MS Office (Excel, Word) Experience (or willing to learn) of Payroll systems Attention to detail, ability to More ❯

Knowledge & Experience: Qualified Accountant, AAT as a minimum, with a minimum of 2-3 years of financial/bookkeeping experience Knowledge of Accounting Software - preferably Xero Exceptional interpersonal/customer service skills with a positive can-do attitude Advanced knowledge of MS Office (Excel, Word) Experience (or willing to learn) of Payroll systems Attention to detail, ability to More ❯

Job summary Are you a hardworking, pro-active, highly able team player with drive and enthusiasm? Someone who understands the value of providing outstanding customer service and with a keen interest in Cyber Security? Who has proven themselves in their current role and wants to expand their horizons further? Then, we need you! We are looking to recruit … controls, threat analysis, testing, assessments, auditing, reporting, detailed documentation, training, and other security activities. You'll be promoting cyber security awareness, good practice and compliance amidst end users, Trust service leads and other stake holders, helping to identify the risks, statutory requirements, and benefits, to ensure that high standards of cyber security are continually, efficiently, and effectively applied across … include: Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of the global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for products … to network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets Previous Experience/Qualifications: Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level, preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Desirable Requirements Proficiency with Salesforce or other CRM software Knowledge of manufacturing and industrial automation. Knowledge More ❯

Your new company You'llbe working on-site with a high-profile customer in Oxford, supporting theirIT operations during a key deployment phase. This is a fast-paced, secureenvironment where professionalism and attention to detail are essential. Your new role As a Laptop DeploymentEngineer, you'll be responsible for handing over newly built Windows 11 laptopsto customer staff. … follow a structured deployment script provided by thecustomer to ensure consistency and compliance. The role requires SC clearance,and you must be willing to complete additional vetting forms - the customer hasa streamlined process to handle this quickly. What you'll need to succeed Experience in Windows11 laptop deployment Ability to followstructured scripts and processes Strong communicationand customer service More ❯

BFT) Strong fault-finding and problem-solving skills Ability to work independently and manage your own schedule IPAF licence & CSCS card (essential) Full UK driving licence Professional communication and customer service skills Benefits Company van, tools, laptop, phone & uniform supplied Flexible hours – work scheduled around projects and maintenance needs Opportunity to grow with the business and work on More ❯

Support Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create More ❯