Customer Service Jobs in Wokingham

4 of 4 Customer Service Jobs in Wokingham

Service Tech Coordinator

Wokingham, England, United Kingdom
Keysight Technologies
first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities As a Service Tech Coordinator, you will: Test, calibrate, validate, and repair electronic or analytical instruments, products, and modules Maintain functionality and accuracy of equipment through preventative maintenance and refurbishment Work on … Keysight products as well as third-party instruments Perform service primarily at a Keysight site, with occasional work at customer locations Interpret customer requirements and identify potential needs to ensure satisfaction Evaluate assignments and determine appropriate technical actions Apply analytical thinking and develop customized approaches to complex tasks Solve technical problems requiring broad and deep knowledge of … minimum of 5 years of relevant experience Extensive knowledge and skills in electronic repair, calibration, and maintenance Ability to work independently and solve complex technical issues Strong communication and customer service skills Careers Privacy Statement ***Keysight is an Equal Opportunity Employer. More ❯
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Risk Analyst Third Parties

Wokingham, Berkshire, England, United Kingdom
Pontoon
Experience & Qualifications Experience of and a high level of competence in, administrative tasks gained through working in an office-based or other relevant environment. Experience of stakeholder management and customer service provision. An understanding of the principles of data protection and a strong commitment to confidentiality and discretion when handling sensitive personal or organisational data. A high level … of competence with MS Office 365 products, including MS Word and MS Excel. A proven ability to deliver an 'at volume' service consistently and at pace, whilst adhering to service and policy standards. Desirable Capabilities A background in personnel security, particularly a knowledge of either background screening or National Security Vetting processes and administration tasks. Experience in delivering More ❯
Employment Type: Contractor
Rate: £600 per day
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Engineering Technical Lead

Wokingham, Berkshire, South East, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
Employment Type: Permanent
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IT Programme Manager

Wokingham, Berkshire, England, United Kingdom
AWD online
and enforcement improvement program Responsible for coordination of all IT related activities required to support the delivery of the Waste Re-Servicing transformation program working closely with the Waste Service Lead, Customer Services Lead, Waste and Technology, Business Change Managers, PMO and Project Managers to ensure successful implementation and impact management Accountable for the tracking of Programme level … in multiple technical & analytical disciplines (data, system & workflow improvements, portals) BENEFITS: A generous annual leave entitlement of days 31 (rising to 36 days after 5 years continued local government service), plus Bank Holidays An excellent local government pension scheme An employee assistance programme including 24/7 wellbeing helpline A range of local & lifestyle discounts Use of a free More ❯
Employment Type: Contractor
Rate: £52,414 - £57,870 per annum
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