technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective repair solutions, while maintaining our unwavering commitment to exceptional customerservice within an organisation certified as a Great Place to Work . As the Technical Lead, you will play a crucial role in … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases … particular focus on condensation, damp, and mould Exceptional organisational, project management, and leadership skills Strong communication abilities to foster cross-team collaboration and positive customer interactions Proficiency in the use of CRM systems, scheduling software, and Microsoft Office Suite An unwavering commitment to delivering high levels of customermore »
Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … business plan and sales objectives of the Centre Achieve personal KPI's and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own … strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit more »
Wolverhampton, West Midlands, West Midlands (County), United Kingdom
In Technology Group
IT Systems, Network Maintenance, Windows Server, Windows Desktop, Active Directory, Group Policies, DNS, DHCP, Networking Protocols, LAN/WAN Networks, Microsoft Office, Problem-Solving, Customer Service. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Amazing development & Benefits
+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … closely with the organisation and SMEs to develop and execute the companys desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customerservice and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments more »
of vehicle Insurance for Business Use) If you're an IT professional with a passion for problem-solving and a drive to provide excellent customerservice, this IT Support Assistant role could be the perfect opportunity for you. Don't miss out, apply today! If you've worked … as an IT Support Technician, IT Helpdesk Assistant, IT Service Desk Assistant, IT Support Analyst or IT Systems Assistant, this IT Support Assistant role could be the next step in your career. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. more »
Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »
obtaining product costs and supported costs from key suppliers in a timely and efficient manner. As well as obtaining system codes to match with customer data, procuring the best price possible by using our strategic suppliers and providing key information to assist the external mobilisation team to identify the … our customers and increase margin capabilities. Continuous Improvement: Working with your management team to improve processes, increase efficiency and reduce times to improve the service to our customers, working to ensure we are operating to best practices. Role Requirements We welcome your application if you are a confident, motivated more »