5 of 5 Customer Service Jobs in Wolverhampton

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. This award winning MSP takes the time to understand their clients … organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role: As a Service Desk Analyst, you will be an integral part of this great Service Delivery Team, acting as the first point of … email Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using More ❯

in GCSE Mathematics & Grade 5 in GCSE English. You don't need to be an expert - just curious, motivated, and great with people. If you've worked in customer service (like retail or hospitality) and enjoy solving problems, you'll fit right in. Salary, Hours&Benefits: £14,722.50 - £17,000 (depending on experience) Monday - Friday, 9:00am More ❯

We are currently recruiting for a Field Service Engineer (Robotics/Automation Engineer) for a market leading business within the Automation Industry who provide support across a range of manufacturing clients within the Aerospace and Automotive sectorsto help improve productivity. This is a permanent role that has been created due to continued expansion. The successful candidate will have a … must be Time Served in a suitable discipline Strong working knowledge of PLCs ( Beckhoff/Siemens advantageous) Goodworking knowledge of Robotics ( ABB/Fanuc/Kuka Advantageous) - Desirable Strong customer service mind set Willing to travel as required to sites in the UK and Ireland. This vacancy is being advertised by Complete Talent Services Ltd who are acting More ❯

effective solutions to meet client needs. The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal … end user. Proven experience in implementation or support of ERP Systems, preferably Microsoft Dynamics 365 Business Central or Dynamics NAV. Ability to work effectively in a team environment. Exceptional customer service, communication and interpersonal skills, both written and verbal. Proven track record of managing escalations from customers and delivering resolutions. Excellent communication skills. Time Management, Prioritisation and Working More ❯

lead a highly skilled IT function, ensuring the Fund's systems, infrastructure and digital solutions are secure, efficient, and future ready. You will be responsible for delivering high performing, customer focused IT services to colleagues, employers and members, while shaping our digital roadmap for the years ahead. This is a wide reaching leadership role, with accountability for: Driving the … delivering the strategy for automation, AI and emerging technologies. Managing supplier relationships, contracts and strategic IT partnerships. Leading, developing and motivating a high performing systems team to deliver excellent customer service. About you We are looking for a strategic leader with significant senior level IT management experience and a track record of delivering innovative, resilient and customer centred … in IT leadership, ideally within a complex organisation. A proven ability to develop and implement IT strategies aligned to organisational objectives. Excellent knowledge of cybersecurity, information governance and ITIL service delivery. The ability to inspire, develop and manage high performing teams. Strong stakeholder management skills with the credibility to influence at senior levels. Experience in pensions or the wider More ❯