2 of 2 Customer Service Jobs in Worthing

Job Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st … and assist and teach users where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls in a professional, confident and … working in a 1st line IT role Experience of Active Directory users and computers Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills A team player who is self-motivated, enthusiastic, and keen to learn Diligent with good time management skills and the ability to More ❯

Role Summary The Email Broadcast Team (EBT) are responsible for providing a bulk email communications service. The service EBT provides, supports multiple Products that EQ administer on behalf of clients. We collaborate with various key stakeholders across EQ, including Meeting Management, Employee Services (SAYE & Premier), Dividends, Corporate Actions, Retirement Solutions and USSS. Reporting to the Team Manager you will … have responsibility to ensure a quality service is delivered to defined deadlines. Core Duties/Responsibilities Successfully deliver the Email Broadcast service to EQ clients as required adhering to deadlines. Working as part of a team, using HTML coding and formatting to create an email broadcast. Ability to manage the larger, complex, multiple mailing tasks concurrently. Responsibility for … systems. Display strong leadership qualities to successfully deliver the Email Broadcast day to day services. Effective use of time management with a strong desire to deliver an exceptional quality customer service. Superior communication skills (written and verbal). Excellent attention to detail and recognises problems. Identifies process improvements, shares best practice in immediate area of work responsibility and in More ❯