Our CustomerServices team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering … and enabling them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role, our Head Office is in Abingdon, Oxon Key Accountability & Responsibilities Manage daily workload across the teams and shift rota to ensure effective cover during core UK hours Analyse and develop shift patterns ensuring we … types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the CustomerServices strategy Manage and see through to closure all CustomerServices related CEO escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding More ❯
We're recruiting a CustomerServiceManager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer … to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment. ACS are recruiting for a CustomerServiceManager . If you feel that you have the skills and experience required in this advertisement to be a CustomerServiceManager submit your CV … your experience as a CustomerService Manager. It is always a good idea to include a covering letter outlining your experience as a CustomerServiceManager with your application as this will enhance your chances of selection and improve your prospects of landing the CustomerServiceManager role you desire. More ❯
CustomerServiceManager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent CustomerService Manager. As a CustomerServiceManager your duties will include but are not limited to: CRM Administration & Support: Maintain and More ❯
CustomerServiceManager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent CustomerService Manager. As a CustomerServiceManager your duties will include but are not limited to: CRM Administration & Support: Maintain and More ❯
CustomerServiceManager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent CustomerService Manager. As a CustomerServiceManager your duties will include but are not limited to: CRM Administration & Support: Maintain and More ❯
CustomerServiceManager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent CustomerService Manager. As a CustomerServiceManager your duties will include but are not limited to: CRM Administration & Support: Maintain and More ❯
We're recruiting a CustomerServiceManager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer … to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment. ACS are recruiting for a CustomerServiceManager . If you feel that you have the skills and experience required in this advertisement to be a CustomerService Managersubmit your CV including an outline … your experience as a CustomerService Manager. It is always a good idea to include a covering letter outlining your experience as a CustomerServiceManager with your application as this will enhance your chances of selection and improve your prospects of landing the CustomerService Managerrole you desire. More ❯
Swanscombe, Kent, South East, United Kingdom Hybrid / WFH Options
ULITE LIMITED
Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented CustomerServiceManager to oversee and manage customerservice operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to … excellent service delivery. Key Responsibilities: Manage the day-to-day handling of client enquiries via phone, email, and other communication channels Provide clear, professional, and timely responses to customer questions and requests Assess technical issues raised by clients and efficiently escalate them to the technical team for resolution Monitor and ensure timely follow-up with clients to provide … customer-focused approach Benefits: Competitive hourly rate of £21.60 Flexible hybrid working arrangement Sponsorship opportunities available (If needed) Chance to work within a fast-growing IT & Consultancy services company Supportive and collaborative working environment More ❯
