1 Customer Services Manager Jobs in the West Midlands

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to … our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Service Manager (CSM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of … expectations are exceeded. Key Objectives: Serve as the liaison between the customer and the nGeneration Managing Director. Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer. Main Responsibilities: Manage customer more »