1 of 1 Customer Services Manager Jobs in the East Midlands

Customer Services Manager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a Customer Services Manager to own customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer … improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in software/SaaS, healthcare, or other regulated sectors Strong communicator who's proactive and customer More ❯