CustomerSupportAnalyst Reston, VA 20190 Security Clearance Requirement: TS/SCI CI Poly Location Note: On-Site Support Required Position Description: E-volve Technology Systems, Inc. is hiring a CustomerSupportAnalyst to work in support of a federal help desk … operations environment. The CustomerSupportAnalyst will tackle intricate problems and processes, offering support, analysis, research, and expert advice. Collaboration is at the core of our work, as you'll engage with both government and contractor personnel in a cross-functional setting. Responsibilities: Deliver timely on … site support to customers Provide end-user support and liaise with management on system-related matters Ensure smooth transaction processing Develop and troubleshoot sql queries Demonstrate expertise in federal acquisition processes Collaborate closely with the program management office team to facilitate end-of-fiscal-year activities Assist the More ❯
CustomerSupportAnalyst - Reston, VA 20190 Security Clearance Requirement: TS/SCI CI Poly Position Description: Our client is hiring a CustomerSupportAnalyst to work in support of a federal help desk operations environment. The CustomerSupportAnalyst will … tackle intricate problems and processes, offering support, analysis, research, and expert advice. Collaboration is at the core of our work, as you'll engage with both government and contractor personnel in a cross-functional setting. Responsibilities: Deliver timely on-site support to customers Provide end-user support … Demonstrate expertise in federal acquisition processes Collaborate closely with the program management office team to facilitate end-of-fiscal-year activities Assist the government customer in monthly account reconciliation Contribute to the development and updates of Standard Operating Procedures (SOPs) and program documentation as necessary Provide expert-level supportMore ❯
1st Line CustomerSupportAnalyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line CustomerSupportAnalyst with an understanding of Telephony systems to work on a 7am - 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous CustomerSupport/1st Line Support/End User Support experience IT Literate … to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯
1st Line CustomerSupportAnalyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line CustomerSupportAnalyst with an understanding of Telephony systems to work on a 7am - 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous CustomerSupport/1st Line Support/End User Support experience IT Literate … to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯
1st Line CustomerSupportAnalyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line CustomerSupportAnalyst with an understanding of Telephony systems to work on a 7am - 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous CustomerSupport/1st Line Support/End User Support experience IT Literate … to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯
CustomerSupportAnalyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning … iSAMS software. Now were looking for someone confident, capable, and calm under pressure to own the evening shift and support our customers across North America. Youll be the go-to expert from 4pm to midnight , Monday to Fridaysolving problems, logging tickets, keeping things moving, and making a real impact … shine, take the lead, and become the trusted name customers turn to when the rest of the UK team clocks off. If youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries More ❯
CustomerSupportAnalyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning … iSAMS software. Now were looking for someone confident, capable, and calm under pressure to own the evening shift and support our customers across North America. Youll be the go-to expert from 4pm to midnight , Monday to Fridaysolving problems, logging tickets, keeping things moving, and making a real impact … shine, take the lead, and become the trusted name customers turn to when the rest of the UK team clocks off. If youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries More ❯
complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a … purpose. We are committed to supporting your success in both your professional and personal lives. Position Overview We are recruiting for a Customer Service SupportAnalyst who will support the critical functions for mission clients in the Intelligence Community. This individual will serve as the primary … and systems. This role is crucial in providing timely and professional responses to user inquiries, ensuring thorough documentation and effective resolution of issues. The Analyst will liaise with various technical teams to address user needs and facilitate continuous improvements. Responsibilities Act as the primary point of contact for user More ❯
a dedicated individual to join their fast-growing, tech-driven software business, which serves over 200,000 users. This role involves providing top-tier customersupport through video, chat, SMS, and phone calls, ensuring users receive the best possible experience. Key Responsibilities: * Assisting customers in navigating websites and … online dashboards. * Providing VIP-level customer service with prompt and efficient responses. * Clearly explaining products and services to users of all technical abilities. * Troubleshooting issues and ensuring customers always leave satisfied. Key Skills & Experience: * Exceptional communication skills, with fluent spoken and written English. * A strong sense of drive, passion … and pride in delivering excellent service. * A proactive, customer-first approach with a willingness to go the extra mile. * Strong technical confidence—ideal for those who are the go-to problem solver in their current role. Benefits & Working Hours: * Rotating shift pattern: standard hours 9-6, with shifts of More ❯
