3 of 3 Customer Support Engineer Jobs in the North of England

Technical Sales/Customer Support Engineer | Keighley | Full Time | Competitive Salary Due to the expansion of our client's service department, they are currently recruiting for a Customer Support Sales Engineer to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers. In … required to assess and advise on specific site requirements. Technical assistance in the day-to-day operation of the business. Attending customers' sites to solve problems and breakdowns. Evaluating customer boiler requirements for interfacing with hire plant controls. Attending customer sites to ensure that the boiler and ancillary plant are running correctly, efficiently and safely, making adjustments or More ❯

Overview Pragmatic is seeking a Technical Support Engineer to join its growing OSAT Operations team. The role will provide Engineering support for on-site/off-site inlay assembly and conversion processes using various types of reel-to-reel equipment. Approximately 50% of the time will be allocated to customer support activities, which would include … world-wide travel. The successful candidate must be able to demonstrate a background in either automated die attach or reel-to-reel processing. Full training will be given before customer support activities commence. Customer engagement skills/experience are also required given the nature of the position. Key Tasks Provide Engineering support for both Inlay Assembly … and machine issues. Work on projects that require judgment in resolving issues and making recommendations. Implement lean and continuous improvement. Travel approximately 50% of the time to provide technical support to offsite customer engagements. Assist in qualifying machine upgrades to run the Pragmatic products, providing high-quality mentoring and training to staff. Write technical reports and collate and More ❯

Job Description: Job Purpose To provide technical support to Instron’s field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide hands-on support to complex problems. Tasks & Responsibilities Remotely supporting … Instron’s field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and … Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance customer satisfaction, reduce costs, and improve quality using specified tools and processes. Providing quick and comprehensive feedback and updates through effective communication. Maintaining accurate call administration and submitting expenses More ❯