4 of 4 Customer Support Engineer Jobs in England

Customer Support Engineer An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work … the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/… days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic More ❯

Customer Support Engineer - Service Desk We have a new client of ours who are a leading player in their commercial space. They are looking for a talented individual who has a background in customer service who can excel as a first point of contact for customers. Purpose of Role: The primary purpose of the Customer Support Engineer is to provide responsive and highly proficient support forthe client's Customer Engagement solutions. As a member of Customer Service, the role is part of a virtual Service Desk and responsible for being the first line of contact for triaging and progressing customer incidents, problems and service requests from report to … resolution. The role requires you to work in a technical capacity to resolve issues and mentor customers on their Customer Engagement applications. Key Responsibilities: • Acting as the first point of contact for triaging and progressing customer incidents, problems, and service requests from notification to resolution.• Working in a technical capacity to diagnose and resolve issues, and mentoring customers More ❯

Selexa are partnered with a leading Engineering & Semiconductor client in the expansion of their service and customer support function, hiring for experienced Customer Support Engineers to join an high-performing function. The Opportunity: The Customer Support/Field Service Engineer will manage the technical and personal relationship between the client and the end … user, from scope identification, through to design, installation, commission and ongoing technical support which will be a blend of onsite and remote support. You will oversee and deliver overseas projects to install new products, building and maintaining strong customer relationships and ensuring the products perform to the highest possible levels of performance and reliability. Key Responsibilities: Installation and … technical support onsite with customers globally Provide initial and ongoing support, remotely and on client site including faultfinding, diagnostics, repair and product upgrades Manage the product acceptance process from installation through to customer sign off, maintaining the client & customer relationship, offering technical expertise and product knowledge training Candidates must be flexible in working internationally for More ❯

Role: Customer Support Engineer No. of Requirements: 2 Desired Experience Range: 10 12 Years hands-on experience Desired Competencies Must-Have: Proficient in latest versions of Smallworld Product Suite, PNI/Electric Office Hands-on experience using Magik Strong in providing GIS solutions using Smallworld suite of products Good-to-Have: Good understanding of the SDLC Experience … ArcGIS suite of products OpenGIS Required Technical Skill Set: PNI, Core SW4, SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8, Magik, Java, SWMFS DBA, VMDS, SQL, Oracle; Customer Specific Customisation plus local regulatory & third-party products Responsibilities/Expectations from the Role Analysis, Design, Coding, Implementation & Testing Documentation of entire process and providing continuous updates to all More ❯