Customer Support Engineer (DERMS)
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- London, United Kingdom
- Employment Type
- Permanent
Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such … ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. ...