Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical CustomerSupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical CustomerSupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical CustomerSupportEngineermore »
An excellent opportunity has become available for a CustomerSupportEngineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a CustomerSupportEngineer, you will have a number of core responsibilities that include: Technical customersupport Fault-finding Managing returns and replacements of faulty equipment Supporting installation activities Configuration of technology to customer specifications To be considered for the CustomerSupportEngineer opportunity you must have experience with electronics and PCB technology, be able to fault-find, be comfortable … internationally, have experience managing a returns process, and have experience carrying out minor repairs and refurbishment. If you would like further information about the CustomerSupportEngineer opportunity or have an interest in making an application, please contact Luke Ord. more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a CustomerSupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the CustomerSupportEngineer do? As a CustomerSupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch supportmore »
million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a CustomerSupportEngineer within the Support team, you will play a critical role in providing technical support and guidance to our … customers. You will be responsible for troubleshooting, diagnosing and resolving customer issues while ensuring a high level of customer satisfaction. This role requires a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical … support and resolve customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests with the appropriate level of urgency, and follow the appropriate procedure to address them in a timely and effective manner. Diagnose and troubleshoot more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated CustomerSupportEngineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »