CustomerSupportEngineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants … known manufacturers including Jenoptik, Renishaw and Micro-Vu, Sempre offers an extensive range of products to increase efficiencies and boost productivity. The Sempre Group was founded in 2000 to support the UK and Irish Manufacturing industry with all things measurement. We have developed to improve efficiency across the whole quality and production process with high-speed technology and digitalisation … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of CustomerSupportEngineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build More ❯
from their global manufacturing partners. They provide equipment as well as services such as calibration, sub-contract measurement, training and metrology consultancy. They are now looking for an experienced CustomerSupportEngineer which is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem-solving skills. Please note this … role is fully on-site so suitable applicants must be willing to commute to Gloucester Monday to Friday and will involve travelling to customer sites. Main Duties & Responsibilities: The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high-quality customersupport for the product range Metrology Direct supply To be a … on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in-house calibrations and repairs when necessary. Provide high-level support to external customers at their location. Provide on-site training to customers. Interface with cross-functional work teams such as applications, customersupport/services/sales More ❯
Country: United Kingdom Site Location: UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a CustomerSupportEngineer, you will be the face of Sharp … drivers on servers and local PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier Engineer. Experience with Sharp copiers … through our unique technologies. Our hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT infrastructures. More ❯