4 of 4 Customer Support Engineer Jobs in the South East

Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges … and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . More ❯

As a Customer Support Engineer - Motorsport , you will play a pivotal role in providing market-leading motorsport engineering services to our global customer base. This is a fundamentally key role in managing and enhancing the relationship between McLaren Motorsport and our customer race teams. Responsibilities … include: Reporting to the Senior Customer Support Engineer - Motorsport: Working as part of a team of customer support engineers who serve as the first point of contact for customer race programs. Supporting the GT3/GT4 project engineering and development teams: Assisting in the More ❯

the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional … IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of … IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer More ❯

Job Description: Job Purpose To provide technical support to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide hands … on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product … support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance More ❯