2 Customer Support Executive Jobs in England

The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. Responsibilities: - Provided technical training to clients about our platform. - Provide knowledgeable answers to questions about products, pricing … and any other queries. - Record keeping of client interactions - Thinking out of the box solutions and providing excellent customer support Skills and Qualifications: - A minimum of 1 year of relevant work experience or a recent graduate with great communication skills. - Excellent phone etiquette as well as verbal, written … and prioritise work. We are looking for immediate joiners, and the company will provide the required training. To Apply: If you are passionate about Customer Success and eager to contribute to a team that makes a real difference in the world of UK immigration, we would love to hear more »

growing client base and you will balance solving both Ambassador and brand enquiries within our Club & Brandbassador solutions. The unique role sits in our Support function within the Customer Success team, working closely with our Development teams to maintain an excellent technical understanding of the core system and … who we’re looking for. YOUR MISSION Learn and maintain deep expertise of our two solutions and best practices to provide ongoing value and support to our customers Ensure Ambassadors and Brands have a great experience on Brandbassador Analyse, organise and communicate customer feedback to our product team. … technical solutions, data insights and strategies to help our customers achieve their goals Drive automation and develop new approaches to data Be first-line support for our brands through live chat and ambassadors through the Brandbassador in-app messaging service Maintain all missions and required actions from Brandbassador Action more »