tidworth, south west england, united kingdom Hybrid / WFH Options
KBR
Title: IT CustomerSupportTechnician KBR is a global provider of differentiated professional services and technologies delivered across a wide government, defence, and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical … with customers in more than 80 countries, and operations in 40 countries, across two synergistic global businesses. About the Role As an IT Desktop SupportTechnician , you will be responsible for configuring, delivering, and maintaining IT equipment while providing first-class support to our end users, both … configuration, prepare equipment for deployment to end users. Delivery and installation of desktop assets and peripherals to end users. Assist with Desktop Incident Management support to users who are based in the office or working remotely. Assist in moving users between office locations. Cabling, desktop configuration, patching, etc. Build More ❯
We are looking for a proactive and technically skilled CustomerSupportTechnician to join a growing team and provide first-class support to clients across a diverse product range. You will be the first point of contact, helping resolve technical issues, offering product guidance, and ensuring … customers receive exceptional service. What You will Do: Provide technical support via phone, email, or in person Troubleshoot software, hardware, and application issues Escalate complex problems to relevant technical teams Document support cases and maintain accurate records Assist with product testing, sign-off, and releases Share insights with … internal teams to improve user experience Create sales quotations and provide pre-sales technical support Key Skills: Experience in technical customersupport (ideally in a tech environment) Excellent communication skills and a polite phone manner Logical, methodical troubleshooting approach A strong customer-first attitude and team More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum Fulll package available
11 Northampton Road, Manchester, England Hybrid / WFH Options
Gamma Telecom Holdings ltd
and has a curious mind for how tech works, especially phones and the internet? Gamma Business is on the lookout for two apprentice Technical Support Technicians to become the go-to expert for solving tech issues for their business partners, building up valuable tech skills along the way. Role … Your role will be to handle Gamma’s phone and internet products, and to provide support when Gamma’s business partners have queries or technical issues with them. This could be anything from phone line faults to helping set up the technology. You will communicate with partners through different … partners. Meet Gamma’s standards of quality work and service. Take ownership of your tasks and manage your workload while focusing on providing excellent support services. Work closely with your team members, team leaders, and more experienced colleagues to learn and get things done together. Training At the end More ❯