Job Title: CustomerSupportTechnician Location: Bridgend (on-site) Salary: £23,000 - £25,000 Per Annum Job Type: Full time, Permanent Working Hours: 40 Hours Per Week. Days required will be 5 days per week out of Monday to Sunday, with some weekend working required. 8 Hours … are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the South West. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with … expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Gerrell & Hard
Spanish Speaking CustomerSupportTechnician Milton Keynes Up to £35k This is a new role within the CustomerSupport team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely. As a CustomerSupportTechnician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements. Ideal candidates will … should speak Spanish and/or German as an additional language. An occasional requirement for national and international travel, primarily to meet customers and support product deployment. Relevant Knowledge & Experience Essential : Demonstrable experience of customer service in an engineering, or technical environment Excellent customer relations skills Fluent more »
Essendine, District of Rutland, Rutland, United Kingdom
CEH Recruitment
Our client based in Essendine is looking to recruit a CustomerSupportTechnician on a fulltime permanent basis due to a department expansion. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve … excellent customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will … description is available for all suitable candidates. To be considered for this role you will have a real interest in IT and also have customer service experience. The role is 9 to 5 Monday to Friday but one week out of 8 you will cover the phones out of more »
that greets our members and visitors, you will also be instrumental keeping our members personal details updated on the members portal and in providing support with managing our data. Reporting to the the Sales and Project Manager, you will assist with: Recruitment, appointment and ongoing management of all members … Producing, and where necessary presenting back, monthly Social Value Reports for our key partners Analysing and reporting occupancy data and highlighting trends to support overall marketing strategy Assisting in hosting and managing ad-hoc events, including any training programmes that we host Ensuring all data is kept in a … GDPR compliant manner Training Data Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification more »